San Antonio hotels near Spanish Governor's Palace

Cons: Very slow elevators. Unfortunately we were leaving the same time a large group from a convention was checking out and the 3 elevators could not keep up with the demand.

Cons: Need better pillows. Firm ones.

Cons: My dresser was difficult to close, but it didn't bother me enough to report it until I checked out. No other complaints at all.

Cons: Room smelled like chlorine when I came in, and the water tasted heavily chlorinated. The room was a bit poorly lit, and the windowsill outside the room was consistently overrun with pigeons. Glasses as opposed to plastic cups would be preferred (for the environment), and a safe to lock up valuables would have been nice. (I prefer not to have to take my passport with me everywhere.)

Cons: Elevator use was impossible, walked down stairs from 15th floor with luggage.

Cons: Only valet parking. Inconvenient for us

Cons: they charged my card $482 dollars for parking when it was only supposed to be $46. Took them a week to refund the money and then they still charged me for the parking!! What a joke! Where is the coustomer service?

Cons: The hotel was at FULL CAPACITY and completely booked and although I don't have a huge problem with this as it pertains to the pandemic, it does seem like the hotel is not designed (or managed well enough) to support a full capacity crowd.

Cons: As a downtown hotel, they have parking in a city lot which is certainly going to be very busy and crowded in normal tourist times in downtown San Antonio.

Cons: I think having breakfast included like other chains do would be a nice addition

Cons: Hotel was dated. Too expensive for what we got. Upon return to our room we discovered our AC was not working. Front desk sent up a tech but he couldn't fix it. So they gave us a fan.... No one from mgmt contacted me and no apologies. Just nothing. I paid less for my room at the beautiful La Cantera the night before.

Cons: Nothing

Cons: Room was a reasonable size but bathroom was a little bit worn. On the one day we forgot to leave a tip, the cleaning staff did a less than adequate job cleaning the room.

Cons: The roof deck pool wasnt heated - quite chilly up there!

Cons: Toilet leaked in our bathroom

Cons: I had a spa service at the spa that is not owned by the hotel, but located inside the hotel on the River Walk level. It was not a good experience and then I was overcharged for it.

Cons: My only compaint about the hotel is the cost of parking. Valet parking is $40 and self parking is $30 per night. Very expensive. If you stay a few nights parking ends up costing you as much as an additional night's stay.

Cons: I paid for a balcony overlooking the river and the hotel doesn't even offer them. They told me that sites like yours are known for promising things that don't exist. I am very disappointed with my reservation price!!!!

Cons: Couldn't get the room cool enough. Didn't sleep very well due to the room not being cool enough. Very humid.

Cons: sound proofing. With construction across the street waking you up at 6:40 am, easily hearing the conversations of others in the hall ways and flushing of toilets, sleep was easily disrupted. shower tub and carpet had stains/not fully cleaned. bathroom fixture groves had visible dust collected. really small pool, not sure if its that i'm from Miami, Fl where there is many pools. its about the size of the elevator hallway and maybe 4 ft deep.

Cons: Construction on the second floor during the day.

Cons: Restaurant prices.

Cons: Nothing

Cons: Snacks overpriced.

Cons: Staff seemed slightly irritated that I booked through an agency other than Marriott when I called to verify the reservation. I was actually advised not to do so in the future by the Marriott staff. Food overpriced. Bathroom looked clean but had a musty smell to it.

Cons: I wish they served free breakfast. The area was a little scary at night... the surrounding area is not well-lit, so I my mom and I felt a little vulnerable walking back from the city. No one approached us though.

Cons: Nothing

Cons: The bathroom could've been cleaner. There was a fly in the room and the pillow covers had stains.

Cons: rooms were loud - and the hotel must know as they provide you with earplugs! Workout room is too small for the size of hotel

Cons: Thought i was getting queen size beds, but ended up being doubles. Really too far to be walking to river walk on hot days. Aug is not the time to sight see in downtown just my opinion...

Cons: Could not think of anything we did not like

Cons: No microwave in rooms or fridge.

Cons: Parking was difficult. I wish the stay came with parking instead of having to use valet. I had to pay for valet and to park right outside each day as I have to have quick access to my car. Although it was a nice hotel, I won't be staying here again.

Cons: I thought the valet was overpriced and they should at least allow one free parking per reservation

Cons: Valet was $35 ...should have been included with hotel

Cons: Outdated hotel facility and Kayak's incorrectly rated hotel stars do not match the overpriced money for my stay.

Cons: parking fee

Cons: The room felt like it needed to be steam cleaned with bleach... The room appeared to be updated sometime in the early 2000. But has not been maintained well. The bed was as hard as the floor. The shower head was loose and the bathroom smelled of old urine. We ordered Breakfast to our room the first morning. The breakfast was good and when we where ready to leave for the day I called to let the staff know so they could come up and clean our room. We where gone the entire day and come back to the same mess we left that morning... At 250 a night plus 30 a night valet parking This should have never happened. That night I went to drink a water bottle the staff provides for you in the room and there was no seal on the lid on either bottle. The cleaning person didn't even bother to change our water bottles. just filled them up with tap water and called it a day. If you are looking for a clean room with basic hotel services I would look past this place!!

Cons: The building is old and the rooms show it. My first night there was a some fan, or machinery noise that made it impossible to sleep. I was able to switch rooms that night which was nice. One morning I had no hot water. The staff listened, but didn't seem concerned about it. I only had one breakfast at the hotel restaurant, but it was quite underwhelming and definitely not worth paying for.

Cons: He AC worked but never properly cooled the room. I was uncomfortable my stay.

Cons: I think the parking at $30 a night is a little too pricey.