Central Hotel Shanghai

Exceptional

Excellent location, easy metro access to airports and all tourist locations. Walking distance to many sights also.

Very good loation

This hotel locate in good location and so convenience to go other places both via subway and taxi and Staff can speak english well.

It is just opposite to the Nanjing road, so close to a lot of eateries and shops. The breakfast had a lot of variety. The beds were extremely comfortable. Will be recommending this hotel :)

Location

Not included breakfast.

Exclent location.

Carpet is extremely dirty. Please change or clean carpets. Front desk and concierge, poor English.

I like the fact that I didn’t have to use my room key just to use the elevator. It drives me nuts when I have to use my room key just to get to my room.

There was a big conference in Shanghai and the room rate was increased significantly.

Fabulous location near the busy “walking street”, the Bund and lots of restaurants. We were pleasantly surprised when they upgraded us from an executive king room to a executive suite, which came with a free happy hour and small breakfast buffet. Room was super plush, quiet and had tons of amenities. Lots of door men and people to help at the concierge station. Breakfast downstairs was great, lots of choices and we were seated quickly and there were lots of staff to clean up tables and restock the food. No complaints at all and would recommend this hotel to everyone.

The happy hour advertised wine but when we got there they told us there was none available.

The location was amazing and the staff very helpful and welcoming

The executive lounge was poor by international standards in terms of drinks and food offerings at happy hour

A.) Accessibility to subway. It was a short walk. Took subway from airport to hotel. Direct to exit: Jiaxing Rd. Couldn’t ask for a more central locale. Great savings! B.) Near shopping plaza and great eateries. A block away from hotel. C.) Great Staff! They were very helpful all around. Was able to leave my large suitcase with concierge, while I traveled to surrounding areas, unencumbered by a large suitcase. Very important, if one intends to do train travel in China. Purchased a small 24 inch travel case at shopping plaza on sale for $70, at nearby plaza. Was and am delighted with suitcase purchase. Lived my stay!

NA!

Thanks to the hotel for the upgrade. I spent the last day in Shanghai in excellent conditions.

Fantastic location and comfortable beds.

Deluxe room very nice and friendly cleaning staff,

Reception staff a little abrupt, could do with been more polite and cooperative, when questions asked. No coffee or creamer in the room only tea

Perfect location

Heater was not working properly... Ask front desk to fix air conditing but even though they saw, it was not working correctly... So cold night..

Excellent location. Very friendly staff. The business possibilities are very good. Gym is great.

Prices are nor cheap

The staff was really helpful

This is a big well equipped hotel in a very good location next to Najing Road and easy walking distance to most of the tourist sites. Sizeable, comfortable room.

problems accessing breakfast one morning as we hadn't booked it and none of serving staff or anyone on reception at that time seemed able to resolve it

Everything

The room and Hotel was nice.

We gave the concierge the paperwork we had for our flight back to Hong Kong. And several of them actioned getting us a taxi. But 30 minutes into the trip, we seen signs saying that we were going to the wrong airport. We contacted the Hotel immediately, but they were no help. We've sent several emails because the taxi cost several hundred dollars to get us to the correct airport so we could make our flight. Not happy that we have never received communication back from the Hotel.

Great room Great location close to metro and restraunts.

Nothing

We loved the convince of being close to all attractions, the customer service was wonderful. We paid extra for breakfast which was quite alright but can find nicer around the area.

We originally were staying for 2 night and paid for an extra 2 nights making 4 in total. No extra offer was added for loyalty:.

The location, the staff who speak English, the cleanness of the room and the hotel in general. The bar and the SPA are great for the price.

Maybe the noice insolation of the hallways, they are very noice in the morning.

good location

\?

Location Cleanliness Facilities Staff can speak good English.

Air con is too warm for me. Temp was set by central control. Cannot adjust from the room. But they can arrange fan instead.

Great Hotel in a great location

nothing

The location was excellent, near the famous shopping street

Everything was great

Fantastic room and location. Excellent Irish coffees in the lobby bar and prices reasonable for this location. would definitely stay here again

The weather!

Everything except WiFi

Internet

The location was very nic and the access to the hotel is excellent, it is good as a base for sightseeing and also good for business trips

N/A

Nice reception staff, very friendly, hotel located in nice area, few steps ahead the entrance Nanjing walking street, turn left you get to people squire, Turn right walking distance to the Bund, and nearby many attractions too, many restaurants and shops.

Attention: Hotel policy of keeping deposit amounts, especially if you staying for many nights and having more than one room, they block the rooms amount plus more than 50% of the total amount as deposit, even though in their record they see you had stayed many time earlier in the hotel!!

Location

Breakfast & other meals are mostly Chinese, The hotel didn't admit in Arabic culture

Very comfy room and the location is great

Nothing I didn’t like

Well maintained, spacious room, various amenities and very close distance to Nan Jing Road

No USB plug

Clean rooms. Quiet hallways. Great location.

Minimal lobby. External entry to front lobby by foot was difficult. Food & beveridge prices high. Bellmen were excellent, helpful.

Location, location, location! Also loved my room which was upgraded from Superior double to King for the same price :) Bathroom was beautiful with a separate shower stall and a bathtub with overhead shower. Water pressure was great although it sometimes gets too hot or too cold at times but not too much of an issue. No flooding in the bathroom!! Room temperature can be manually adjusted if needed. Concierge desk was very helpful and made it easy for me to get to the places I wanted to see using the subway.

Breakfast was so-so yet pricey.

All is good

All is good

Location, friendly staff

None

Location is good & the room is clean.

Location, facilities,staff

Staff not really able to converse

The room

The upsell immediately upon entry

Convenient and walking distance to most of the tourist attraction , like The Bund

The breakfast have not much varieties.

I will visit shanghai and stay there again

The office suite is amazing. The location is perfect. The view is fine. The swimming pool is awesome.

One has to walk around to get entrance.

I absolutely loved my stay at this hotel. I had an amazing room on the 22nd floor with a gorgeous view of the whole city. Very professional staff. I would definitely stay here again.

ALL perfect. Staff, location. very comfortable

WiFi very bad. Breakfast not so international