Pros
" and clean"(in 1659 reviews)
" clean smooth"(in 1659 reviews)
"Great vehicle and ."(in 893 reviews)
Cons
"ing from them again!"(in 160 reviews)
"The was terrible."(in 196 reviews)
"Their is horrendous."(in 196 reviews)
Reviews
Overall ratingBased on 21090 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
Recent reviews
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Find reviews that mention:
10.0
I needed a car rental with pick-up and drop-off in different cities. Sixt was able to accommodate that. I was a little weary at first because I have not rented cars from Sixt before. I was pleasantly surprised. The service people were very friendly and competent, communications were clear and I had an overall great experience with Sixt.Reviewed 11 Aug. 2022
review from![kayak]()
6.0
We arrived at 1am and were charged 60 euro for off hours pick up, even though I put in our flight number and time of pick up. Also , the car had zero (0) gas and we had to look for a gas station at 1 amReviewed 11 Aug. 2022
review from![kayak]()
2.0
Everything about our car rental went poorly. When we booked it, I received a confirmation email for the wrong date, wrong time and wrong pickup location. I called and was told I could cancel the reservation, but would need to pay a cancellation fee. I spoke with a manager an eventually was told I would receive a full refund given it wasn’t my fault. Then I lost $70, as it wasn’t refunded to me. I called back twice and was told it would be refunded within 7 days and it was not. When we picked up the car, I was under the impression I could use my regular car insurance (as I’ve done with every other car rental) and it turns out that ireland doesn’t accept that. Instead I was told there would need to be $2000 hold on my credit card, as well as I would need to purchase $175 insurance. My credit card covers rental car insurance so I had to call my credit card company in rental car location and the verbally told the company that I was indeed covered. After finding out my credit card covers insurance, I needed to have $5000 available for hold on my credit card. I didn’t, given that I thought my regular car insurance would cover everything. Still have yet to receive my $70 back as promised and still have various holds on my credit card. Very disappointing overall.Reviewed 11 Aug. 2022
review from![kayak]()
10.0
From start to finish my dealing with kayak was great. They made the process of hiring the car with sixt as easy as possibly. I we’ll definitely use them again.Reviewed 11 Aug. 2022
review from![kayak]()
2.0
I was charged 182.5 dollars at drop off which I was unduly since I was not explained additional contract terms. I found the overall process very dishonest and will not recommend Sixth or use its services again in the future.Reviewed 11 Aug. 2022
review from![kayak]()
4.0
Car was okay, clean. pickup and drop-off was fine. BUT WATCH OUT FOR ADDITIONAL CHARGES! Upon arrival, they offered an upgrade for $30 more per day which i accepted. I booked for $533 for my rental, I was expecting to pay $653 with the upgrade, but they charged me almost $1000.00 They said I would get my invoice upon delivery of the vehicle, when I did deliver it, they then said I would get my invoice via email. then I noticed the charge. I immediately called them to dispute the transaction, they said it was because I said my wife "might" drive the vehicle so they added more insurance for her. - they did not declare that to me. (I ended up driving the whole time anyway) They said they would get back to me in 24-48 hours with my dispute/complaint. that didn't happen either. Now I am having to dispute the charge with my bank, and I still have not received an invoice from them. BE VERY CAREFUL WITH THESE GUYS. GET IT IN WRITING, GET A COPY BEFORE YOU AGREE TO ANYTHING.Reviewed 10 Aug. 2022
review from![kayak]()
8.0
Long line at the start. Although we took about 5 mins, many others seemed to take 30+ minutes! So they caused delays. We had a reservation…. Did they?Reviewed 10 Aug. 2022
review from![kayak]()
2.0
I booked a convertible car and they give me normal car. Verry upset - if they toold me in advance I cancel the bookingReviewed 10 Aug. 2022
review from![kayak]()
4.0
When booking the car through Kayak, it was not clear to me that no insurance was included in the package so the price I had to pay Sixt was 60% higher and I ended up paying a lot more for the car rentalReviewed 10 Aug. 2022
review from![kayak]()
10.0
Friendly staff at the desk. Offered an upgrade. Clean car and no problemsReviewed 10 Aug. 2022
review from![kayak]()
2.0
Slow and mindless policies that nickel and dime you.Reviewed 10 Aug. 2022
review from![kayak]()
10.0
Great service collecting car, helped turn my satnav to English. Also speedy service returning the car as I was on a hurry to get my flight.Reviewed 10 Aug. 2022
review from![kayak]()