Book Thrifty car hires at Hyannis Barnstable Airport

Reviews

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8.0

Pros:YeaReviewed 14 Apr 2021

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6.0

Pros:Staff was friendy and helpful. Car was clean. Location of agency inconvenient. NOT AT AIRPORT as advertised.Cons:Thrifty was not located where advertised. Advertised that it was at the airport, NOT TRUE. Agency is located about 1 mile away from airport. I had to get a ride to pick up carand was dropped off at airport where agency was supposed to be and isn't. Had to wait till manager could come and pick me up. Very inconvenient.Reviewed 27 Feb 2021

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2.0

Cons:Rental was for a commercial van and it was a bait and switch situation - instead of the van the only available vehicle was a Penske box truck. Vehicle had more than 100,000 miles, reeked of smoke and felt dangerous to drive.Reviewed 2 Dec 2020

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4.0

Pros:Car was okCons:No Airport transportation need to be reinbursedReviewed 28 July 2020

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10.0

Cons:Nothing was needs to be better was perfectReviewed 18 June 2020

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7.2

Pros:New car and very cleanCons:LocationReviewed 14 Oct 2019

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10.0

Pros:Staff was very helpful and pleasant. When I picked up the car the woman at the counter took her time to help me understand about the tolls and to choose a route to avoid having to pay the high fees.Reviewed 1 Oct 2019

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6.8

Pros:Easy basic pick up drop offCons:The car was very dirty when I picked upReviewed 24 Sept 2019

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2.0

Cons:It was advertised there was a shuttle at the airport. There was no shuttle and never has been. I found another car at a vendor onsite, paid more and then spent 40 minutes trying to cancel my Thrifty rental. Had to drive to Thrifty to cancel in person. Never again.Reviewed 25 July 2019

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10.0

Pros:Yes, staff was efficient, calm, and very polite.Cons:The whole process was great. I do not see anything that could get better. Maybe asking staff if they have everything they need to ensure the service level stays at such a positive level. Thank youReviewed 12 May 2019

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10.0

Car RentalPros:The car was clean and in very good condition. The people at the agency were nice and also flexible when we had to make a change. The rate was more than competitive. We found that renting with Thrifty was a positive experience.Reviewed 25 Nov 2017

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8.0

Cons:car location was listed as Barnstable AIRPORT; we took cab to airport for $8 and then found it wasn't on airport property; called THRIFTY and they couldn't come get us so we had to take ANOTHER taxi! THRIFTY did reimburse us THAT cab fare! Staff was very helpful but wasted 45 minutes of FINDING our car!Reviewed 9 Nov 2017

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More

• What is the most popular hire car from Thrifty at Hyannis Barnstable Airport?

  Economy (Ford Fiesta or similar) is the most frequently booked hire car type from Thrifty at Hyannis Barnstable Airport.

• Where can I find Thrifty hire cars at Hyannis Barnstable Airport?

  220 Ocean Street is the closest Thrifty hire car location to Hyannis Barnstable Airport. The telephone number for this location is +1 508 771 0450.

• Does Thrifty offer shuttle or airport pick-up services from Hyannis Barnstable Airport (HYA)?

  Yes