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Hotels near Toronto Pearson Airport

Hotels near Toronto Pearson Airport

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Pearson Intl (YYZ) - Toronto, ON, Canada
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Best hotels near Toronto Pearson Airport

Cleanliness
9.3
Comfort
9.3
Facilities
9.0
Location
9.5
Overall
9.0
Overall 8.9 Excellent
Based on 983 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
9.0
Location
9.5
Overall
9.0
Cleanliness
10.0
Comfort
6.0
Facilities
10.0
Location
10.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Staff
8.0
Cleanliness
9.4
Comfort
9.3
Location
9.5
Services
8.7
Staff
9.2
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.4
Location
10.0
Overall
9.6
Cleanliness
9.3
Comfort
9.2
Location
9.6
Services
8.8
Staff
9.2
Cleanliness
9.1
Comfort
9.3
Facilities
6.0
Location
9.5
Overall
8.0
Cleanliness
9.2
Comfort
9.3
Facilities
9.0
Location
9.4
Overall
9.0
Cleanliness
9.4
Comfort
9.3
Location
9.5
Services
8.7
Staff
9.0

Excellent 10.0
Pros: bedding and cleanliness
Okay 5.0
Pros: The staff, the location and the ease to get the tram to the airport. The rooms are very compact but you have everything you need.
Cons: The bed was awful. I have stayed at the alt several times before and have always been satisfied but this bed had a dip in the middle and was very uncomfortable. It was not acceptable and I have written to the hotel and asked for a newer mattress on my next stay. I hope someone listens to my request.
Excellent 10.0
Pros: It was extremely easy to get to the Alt from the airport, just a quick ride on the Terminal Link train, which is easily accessed by escalators/elevators, so no steps to worry about with heavy bags. It took me about 7-10 minutes to get from baggage claim to the lobby. The check-in was efficient and friendly, and they have options for contactless check-in if you prefer. The lobby was very trendy and had lots of space for working or hanging out. Rooms are basic, but have everything you need, especially for an airport hotel. Bathrooms are spacious and have good lighting for makeup. Good amount of plugs and outlets. Wifi worked just fine. I liked how in the lobby there is a bar/restaurant to dine in, or a take-away counter with things like salads, wraps, fruit, healthy juice, etc to take up to your room. The restaurant also has a pizza oven. Great value, would 100% stay here again. Such a better/cheaper option than the Sheraton!
Excellent 10.0
Pros: loved the layout of the room 24 hours good/drinks available
Cons: paying for parking
Excellent 8.0
Pros: location
Okay 5.0
Pros: convenient to the airport
Cons: beds were very uncomfortable
Poor 1.0
Cons: Nothing, was double charged at checkin. It was explained that although I had already paid for the reservation online, I was told I had to pay fees that were not included when paying on line I was railroaded into paying an additional fee on almost 300 CAD
Excellent 10.0
Pros: We had an evening flight and the front desk staff gave us a 5:00 pm checkout at no extra charge. Fabulous customer service!
Cons: Nothing. It was 100% excellent.
Excellent 8.0
Excellent location near airport train and very convenient if you need to catch early flight next morning. Very fashionable and comfortable bed but does not provide toothbrush and slippers.
Poor 1.0
Pros: It was just room to spend night nothing to enjoy
Cons: In my room the one wall was not paint and also room was not properly painted. No refrigerator no microwave only small bed.
Poor 1.0
Cons: This hotel is definitely over rated. Its doesn't even match a two star hotel standard. The room was small and in a cheap modern style:smaller size table and uncomfortable chair. Glass wall between shower and bedroom. I couldn't take shower as no privacy.
Excellent 8.8
Pros: Location, location, location. Taking the airport train just one stop from Terminal 3 is fantastic. Alt Hotel is clean and comfy and has some healthy food alternatives in their downstairs cafe. This is my go-to hotel when flying through Toronto.
Cons: Wallpaper and trim were scratched and showing signs of wear beyond what I would expect in a new-ish hotel..staff were nice but seemed a bit confused by my foreign credit card which made check-in longer than necessary for a pre-paid booking. These are minor poumts, though.
Excellent 8.5
Pros: Clean, efficient, comfortable. Fabulous location - no need for shuttle to terminal
Cons: Appreciate that the minimalist philosophy means no kitchen but packaged food offerings pretty limited.
Excellent 8.2
Pros: Rooms are small and minimalist. Comfy beds. It’s a place to get some sleep and a shower in very nice surroundings.
Cons: Food and beverage offerings are a joke. Have to cab it to find a restaurant.
Excellent 10.0
Pros: We arrived after a very frustrating day traveling on Air Canada, and the staff at Alt made the whole day turn around. We were greeted warmly, given all the essentials that we were without, they helped us order food, get settled in our room, and the morning team continued the same service with a smile. Our room was comfortable, clean, and you'd be hard pressed to find better black out blinds on a window.
Excellent 10.0
Pros: Excellent all around!
Excellent 9.7
Pros: Clean, modern, design, comfortable bed, friendly staff, and primarily for us, easy access to and from communities outside Toronto, and to airport terminals en route to vacation.
Cons: It's the little things that make the difference: hotel could upgrade quality of kleenex tissues.
Excellent 10.0
Pros: We appreciated the modern design, cleanliness, friendly staff and most of all the convenience to commuter trains, airport terminals, and another hotel for dinner. Helped make a trip from Kingston to Mexico stress free.
Cons: Would have preferred a small restaurant or coffee shop in hotel for a light meal but realize this may not be practical.
Excellent 10.0
Pros: I love the clean design elements and the green focus.
Cons: My little Coffee maker did not hear the water
Excellent 9.7
Pros: This hotel was very reasonably priced for being in a large metro area. Nearly everything looked brand new. Our main reason to stay at the hotel was an early flight we had the next morning. The hotel is literally 50 paces from the tram that takes you to terminal 1 or 3 for Tornoto Intl. Airport, so its exceptionally convenient. Not really a hotel to be at to go explore the city. Definitely for the jet setter either arriving late with no desire to head into town late at night to their hotel, or ready to leave. I liked how modern all the amenities looked. I felt like I was staying at a expensive resort though the way the bathroom, and fixtures everywhere were so different from the "normal" hotel. Very friendly staff, and otherwise a very great experience. Would hope to stay in one again, but next time hopefully city center, or near the action.
Alt Hotel Toronto Airport - Mississauga
Rated no. 1
8.9
Excellent 8.9
Based on 983 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.7
Facilities
7.7
Location
8.9
Overall
8.2
Overall 8.5 Excellent
Based on 1,426 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
7.7
Location
8.9
Overall
8.2
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
8.8
Comfort
8.6
Location
8.9
Services
8.4
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
9.1
Comfort
9.0
Facilities
7.6
Location
9.4
Overall
8.0
Cleanliness
8.9
Comfort
8.8
Location
9.0
Services
8.5
Staff
8.9
Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
8.4
Staff
8.8
Cleanliness
8.9
Comfort
8.7
Facilities
7.7
Location
8.8
Overall
8.2
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
8.1
Staff
8.6

Good 7.0
Pros: location very close to airport and great shuttle service
Cons: noisy doors upon closing and feather pillows/comforters which can aggravate allergies
Excellent 9.0
Pros: Very handy to the airport
Cons: close to the airport
Excellent 8.0
Pros: Check-in staff was friendly, efficient and helpful. She booked us an early am taxi for next day.
Cons: No suggestions
Excellent 8.0
Pros: It was comfortable and close to where I had to go
Cons: I liked it All there was nothing wrong
Excellent 10.0
Pros: Great location, nice restaurant, and bar. Rooms were great, beds super comfy. Group of 3 of us stayed the night before flying out on holidays. Had my ereader with me, tucked it under the pillow along with my glasses. Long story short left it, called once arrived at our destination, they found it and tucked it away for me. Great folks
Cons: Nothing
Excellent 9.6
Clean! Superb Location to Airport! Friendly and Professional Staff!
Excellent 10.0
Pros: The hotel is located across from Pearson Airport. It's modern, quiet, comfortable, and offers luxury amenities for the guests. The staff was very friendly and accommodating. I would recommend it to anyone traveling for a short or long-term stay.
Mediocre 3.0
Pros: Close to airport. Walking Distance for T3
Cons: The hotel info had a "free airport shuttle" on arrival said they only offer that to Quarantine guests. We had to pay a taxi to and from the airport due to our bags. Extra $60.00. Beds are way too soft, no firm mattresses in hotel according to front desk.
Excellent 8.0
Cons: Your night staff an day staff need to get on the same page .I asked if there was a shuttle to the airport an your night staff told me know , was going to book a taxi .so in the morning went down to desk to see about my taxi an there was shuttle outside
Mediocre 3.0
Pros: The pool and the reception area
Cons: Bathroom sliding doors don¿t lock. All hotel rooms are the same as per the staff. Was charged extra for parking even though it was included.
Excellent 10.0
Pros: Convenient and clean
Cons: No refrigerator in the room
Excellent 8.0
Pros: Location, location, location
Cons: Heating and cooling systems
Excellent 8.0
Pros: Affordable, clean, well kept. Modern, friendly staff.
Cons: Cost of parking.
Excellent 9.0
Pros: Staff went out of way to explain transportation options
Cons: Wish we would have know no shuttle before booking
Excellent 10.0
Pros: Perfect location! Was able to walk over from the airport.
Cons: No.
Poor 1.0
Cons: The location and the fact that you have to pay $28 for parking which is ridiculous . The room smelt bad and the bathroom was so tiny , overall was not what I expected compared to the other four points I stayed at
Excellent 10.0
Pros: Close to the airport, walking distance.
Excellent 9.7
Pros: Staff were lovely. Location convenient. Room very comfortable and the attached restaurant/bar convenient.
Cons: Thin walls.
Excellent 10.0
Pros: reliable restaurant and close proximity to airport ... comfortable bed and clean room.
Good 7.0
Pros: Bed and pillows Fast guest service when I called down for a few forgotten items
Cons: I arrived late and had to wait a while at the desk for my turn to check in. After midnight you want to check in immediately and go to bed! Parking was a nightmare. Pretty clear that room was painted over to update it.
Excellent 10.0
Pros: Definitely the customer service ... in both at night during check in and in the morning during checkout where amazing
Cons: Loved it all
Excellent 8.8
Pros: the restaurant was passable. very limited menu. Staff were excellent.
Cons: Parking was terrible. Under construction and we arrived in a snowstorm. Parking was not convenient and was expensive.
Good 7.0
Pros: Right when you walked in, it smelled clean and looked very clean. The staff was very nice and helpful.
Cons: The rooms could be a bit better. Better selection of toiletries. The TV was not working properly and the heating/cooling system was giving us trouble.
Excellent 8.4
There is no refrigerator in the room, have to use ice cubes from icemaker. Staff are helpful but not particular friendly
Poor 1.0
Pros: The room was clean and the front desk staff was quite friendly.
Cons: - The cleaning staff came into our room at 9 AM when we had clearly indicated not to be disturbed (mind you check out was 12) - The walls were too thin. You could hear other guests, cleaning staff and they were doing repairs in the room beside ours
Okay 5.0
Cons: a motel disguised as a hotel. very cheap room, really old clumpy pillows, furnitures dated and scratched, room has horrible soundproofing, windows are dirty.. grout in the bathroom tilneeds redoing, textiles are crunchy, vent doesn’t work as it sh
Good 7.0
Pros: Nice location . Right by the airport
Cons: We checked in at 1am and were woke up at 8:30am on a Saturday by construction right outside our window for more than and hour. There was also no microwave or refrigerator.
Good 7.0
Pros: The room was spacious and beds were very comfortable. Even though I could see the planes taking off from the airport, the sound wasn't inrusive. Good value for the price.
Cons: There are a few minor repairs that need to be addressed, such as loose thermostat on the wall and loose tap in the tub/shower.
Good 6.0
Pros: It was nice modern updated
Cons: When I arrived they hit up for 20 dollars a for parking they billed me for 2 days I believe you should either told up front about the parking cost Or just include it in the booking fee
Poor 1.0
Pros: only one item good pool
Cons: old building, nice pool, very bad parking spot. not enough handicap facility. this hotel is good for the transit passenger to the airport. please do not book me in this hotel again. maximum of 2 star
Good 7.4
Pros: Bed was comfortable
Cons: The window view was to a construction pretty bad
Excellent 8.5
Pros: Burger was really good hit the right spot after a long tiring journey
Cons: Front desk staff when I called and asked for water because I was extremely tired says you have one complimentary in your or down in the lobby or you can come down and pay from the machine. I just told u in very tired as hotel send me water or say I will send u more at an extra charge has to call room service and order it. Poor customer service and rude
Excellent 8.0
Pros: Very friendly staff, room very clean
Cons: it is on the older end, our room had old AC unit. Chairs/decor in bar area very worn down
Excellent 9.7
Cons: They only had 6 mini fridges and won't guarantee availability until checkin
Excellent 9.7
Pros: shuttle to and from airport was efficient and reliable
Cons: small bathroom
Excellent 8.2
Cons: Nothing
Excellent 8.6
Pros: Convenient to clients I was seeing but also to the airport. Buffet was okay, but wait staff on second night was terible. had to get my own menu after my friend went to the buffet and I did not. Finally was able to get bar attendant to bring a glass of wine and took my order after waiting over 15 minutes. Food was marginal and not warm, but I was hungry and wanted to get out of restaurant. I almost felt penalized for wanting to order off the menu and not doing the buffet to make their job easier.
Cons: Parking was awkward. Had to hike around building to get in, so single digit temps and very windy conditions made this tough.
Four Points by Sheraton Toronto Airport - Mississauga
Rated no. 2
8.5
Excellent 8.5
Based on 1,426 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.7
Location
8.3
Overall
8.3
Overall 8.5 Excellent
Based on 391 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.7
Location
8.3
Overall
8.3
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.9
Comfort
8.9
Location
8.4
Services
8.7
Staff
8.9
Cleanliness
9.0
Comfort
9.3
Facilities
9.3
Location
8.3
Overall
9.3
Cleanliness
8.7
Comfort
8.8
Location
8.1
Services
8.4
Staff
9.0
Cleanliness
8.9
Comfort
8.7
Location
8.2
Services
8.6
Staff
9.3
Cleanliness
8.6
Comfort
8.7
Facilities
7.3
Location
8.3
Overall
5.3
Cleanliness
8.5
Comfort
8.5
Location
8.0
Services
7.9
Staff
9.1

Excellent 8.0
Pros: Bed was comfie Bathroom shower you got soaked with cold water turning on the shower - poor set up Small sink for 2 people
Cons: Didn't like the bagged breakfast - but the food was fine just odd getting it in a bag
Good 7.0
Pros: The Layout of the room and almost full kitchen supplies and equipment provided
Cons: The breakfast offering over the eventual 5 days I stayed was very limited
Excellent 10.0
Pros: Having the kitchen was wonderful. The full sized fridge was great. The TV was huge.
Excellent 9.0
Pros: It was very clean and comfy, and the water pressure was incredible! We enjoyed the speed with which breakfast was packed for us, it was easy and quick.
Cons: The tv controls were a bit confusing, but other than that, we loved everything about our stay
Okay 5.0
Pros: It was nice that we were packed breakfast given we had to leave early for our flight.
Cons: We were charged an additional $30 on top of our room fee..we have no idea what that was for nor we were advised of additional fees to be applied or agreed upon?
Good 6.0
Pros: No heat, light bulbs out
Cons: Staff
Good 7.0
Cons: I was extremely disappointed to learn (when I arrived at the airport that the hotel no longer offered courtesy shuttle. Therefore the cost of my hotel stay immediately increased by $30. Apparently this change is listed on the hotel website however has not been updated on Booking dot com. As I only had 5 hours to shower and rest between flights this was upsetting to me. The excellent night manager saved this stay by arranging for a courtesy return to the airport the next morning. One other comment. I received an email from Marriott prior to my arrival that requested that I complete a Covid safety form, which I did. At the hotel they required me to complete this form again. It was very late, I only had a few hours at the hotel and the redundancy of this was a waste of my time. I don't fault the staff for doing their job, I fault Marriott.
Mediocre 3.0
Pros: Location and the breakfast. I
Cons: I requested 2 queens bed the night staff at my checking put us in 1 king bed.
Excellent 10.0
Pros: Staff were very friendly and the room was so comfortable I wouldn't mind living there
Cons: the bathroom amenities could be better
Excellent 9.0
Pros: All good
Cons: All ok
Excellent 8.0
Pros: It was clean and well kept, and the staff really was doing their best to be helpful and positive - even during another Covid lockdown in Toronto.
Cons: My only possible suggestion would be to have a little instruction card on the operation of the dishwasher. Maybe most don't actually use the kitchenette, but we did and it took us a few minutes to figure it out.
Excellent 8.0
Pros: Suite
Cons: Cleanliness
Excellent 9.0
Pros: Great rooms in a nice hotel.
Excellent 8.0
Pros: Great parking. Great staff. Big room. Big bed!
Excellent 8.0
Pros: Size of room
Cons: The breakfast. Very limited
Excellent 8.0
Pros: Location is great, peacefull and quiet area, close to airport, less traffic and congestion,
Cons: Room service was not that great
Excellent 10.0
Pros: Staff
Cons: Nothing
Good 7.7
Pros: Bed was excellent
Cons: None
Mediocre 3.0
Pros: location and shuttle to hotel was quick
Cons: terrible front desk service or lack there of. Noone answered the phones to the front desk had to go down in person to ask what I needed.
Good 7.0
Pros: Hotel had mini kitchen w 2 burners, fridge w freezer, and microwave in the room. Free breakfast was good and included every day. Parking was easy close to freeway. Nice heated perfect INDOOR pool. And BBQs for guests outside to use!
Cons: King bed in my room was uncomfortable and sagged. Sofa bed was also very uncomfortable and not very big. Located right next to fan. Room wasn't properly cleaned and I think they allow pets so there was a funny smell in the room. Only one waffle maker.
Good 7.0
Pros: The room set up, with the kitchen.
Cons: The breakfast was sub-par
Okay 5.0
Pros: Location
Cons: Bath room
Excellent 9.1
Pros: Great place
Cons: No comments
Good 6.2
Pros: location
Cons: breakfast area is messy and unorganized. the handicap room (which was not requested) was too close to the entrance and very noisy
Excellent 10.0
Pros: The staff were very helpful and the rooms were nice and comfortable, easy to use.I liked everything about it.
Okay 4.8
Cons: I called to figure out where the shuttle would pick me up- the first woman told me to wait at column G35- there is no G35, there is 35,A35,B35,and C35- no G35. After wandering around thinking I was going crazy I called back and another person explained she meant ground level 35 and just to wait at the post marked 35. Okay- I get there and tell them I'm checking in and I booked through Kayak. She says I know I have to enter all this information though- okay, I wait while she does that. I mention taking the shuttle in the morning and that I will miss breakfast as I'm leaving early. At 3:20am someone from the hotel staff COMES INTO MY ROOM!!!! They leave when the realize there is a guest in the room, the staff desk downstairs calls to apologize and explain that the woman who checked me in blocked off the room, but did not note that someone was staying in it. At 5:20 I go downstairs and ask when the shuttle will be leaving, only to be informed it doesn't leave until 6am and it's full and I will need to call a taxi. Also the computers were down and so he asked me to write my room number and email address on a piece of paper, and he would email me my receipt- which I needed to be reimbursed for a business expense. A day later still no receipt, I call to ask for a receipt, again they ask for my email address and say they will send it immediately. Another day goes by still no receipt- I call again and the woman explains that they will not provide a receipt and the receipt needs to come from the agency that booked the room (priceline). Some of the staff seems to know what they are doing, but some of the staff did not. I would not recommend staying here!
Excellent 10.0
Pros: It was quiet, clean, comfortable, spacious room, good location for my needs.
Cons: Breakfast room could be little bit bigger.
Towneplace Suites By Marriott Mississauga-Arpt Corp Ctr - Mississauga
Rated no. 3
8.5
Excellent 8.5
Based on 391 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.6
Location
8.8
Overall
8.5
Overall 8.4 Excellent
Based on 592 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.6
Location
8.8
Overall
8.5
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Location
8.6
Services
8.1
Staff
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Location
8.9
Services
8.5
Staff
8.7
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.9
Staff
8.5
Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Location
8.8
Overall
6.0
Cleanliness
8.7
Comfort
8.6
Location
8.2
Services
8.4
Staff
8.2

Excellent 8.0
Cons: That the restaurant was closed
Excellent 8.0
Pros: close to the Park N Fly
Cons: restaurant wasn’t open.
Okay 4.0
Pros: It was clean and beds were comfortable
Cons: No television service, restaurant was not open (due to covid, I get that) however the food service that was available had a very poor selection and it was due to expire the next day. I had a cobb salad and the eggs were green and black and chicken was so chewy, I couldn't eat it.
Good 6.0
Pros: The room was spacious,
Cons: Due to covid the restaraunt was closed
Excellent 10.0
Pros: Great room super comfortable bed. Clean. TV big and awesome. fridge micro perfect. Staff really helpful
Cons: the heater was loud
Good 6.0
Pros: The bed was very comfortable and the room suited our needs. The fridge is a bonus.
Cons: The restaurant was closed even though restaurants are now open to some capacity in Toronto. We weren't able to get dinner when we arrived at 7:30 pm. They had some sandwiches for sale but we'd been travelling and wanted something good to eat. We had to order either pizza or chinese food if we wanted something within 40 minutes. The website should say that the restaurant is closed.
Excellent 10.0
Pros: Close to Airport and restaurants
Cons: nothing
Excellent 9.0
Pros: Closeness to airport and comfy bed
Cons: Even tho the people¿s in the adjoining room were not loud, I could hear them talking til 3 am. I don¿t think the sound prodding between doors is good at all
Excellent 9.0
Pros: Nice and clean
Cons: No
Excellent 10.0
Pros: nice place
Cons: no
Excellent 9.0
Pros: The room
Cons: No food available but there was a military team staying there and were served all kinds of food They also charged the credit card for something which is not resolved after being told at check out I was clear
Excellent 9.0
Pros: Location
Excellent 8.0
Pros: Location and the tranquility
Cons: No
Excellent 10.0
Pros: The cleanliness and aesthetic of the hotel was amazing
Excellent 10.0
Pros: The bed and how safe it is
Cons: N/a
Okay 4.0
Pros: Proximity to airport
Cons: Bathtub dirty. Actually looked like Urine in it. Have pictures. Heating system in room was broken. Very loud. Maintenance staff came to our room and turned the system on and off. Could not regulate room temp. Had to turn it off to sleep.
Excellent 10.0
Pros: close proximity to the airport. restaurant was nice. Bedding comfortable. Good shuttle service.
Cons: No
Excellent 10.0
Shuttle driver, Tjan ? Was excellent. Extremely helpful, considerate and helpful.
Excellent 9.0
Pros: Front desk staff and shuttle people were excellent. A really nice breakfast also.
Cons: No
Good 7.0
Pros: The hotel was nicely decorated and clean. The chef and the wait staff at the restaurant were courteous and professional.
Cons: I found that the hotel staff that checked us in was not very helpful. She did not even let us know time and price for breakfast.
Good 7.0
Pros: The hotel was very nice and fancy. Restaurant and bar downstairs was nice
Cons: I didn’t like the fact that I had to call family to put down a credit card for me. I rent hotels in the GTA area often and hotels are accommodating and ask for debit deposit which would be fine but this hotel would not budge. Beware if you do not b
Mediocre 2.0
Pros: Beds are decent Close to airport
Cons: Had to phone 3 times for the correct information about the shuttle. This is very basic stuff for an airport hotel. Any staff member who answers the phone should be able to clearly explain where guests need to go for the shuttle bus and how often it runs
Good 7.0
Pros: Location - Pool and hot tub
Cons: Room dirty. Bed had sand in it.Whiskers on shelf in shower. Hair stuck to grout - tiles in the shower. Under the bed had garbage, dust and had not appeared to be vacuumed in a long time. Top of TV, lamp and picture frames covered in thick dust. Gross..
Good 6.0
Pros: Close to airport
Cons: Believed parking was free and breakfast was included
Good 7.0
Pros: Front desk staff was very helpful
Cons: The Hotel was fine,
Excellent 8.8
Pros: Bed was comfortable. Room was clean and spacious. Airport shuttle was excellent
Cons: Breakfast and parking were extras. Shower water pressure was weak
Good 7.0
Pros: Nice newly renovatedlobby
Cons: We couldn't get the two bed room that we requested
Good 7.0
Pros: coffee/tea avail at lobby all morning/night..daytime water and free cookies.
Cons: parking full at night, had to park far.
Good 6.0
Cons: Extra $50 charge on my credit card. Hopefully I can get it refunded back to me.
Okay 5.0
Pros: Close to airport
Cons: The staff were mot friendly. Especially when we decided to have breakfast at hotel. The waitress couldnt even smile or say hi!!!!!
Mediocre 2.0
Pros: Major construction taking place in the lobby. This should be disclosed to you when you're booking a room.
Good 6.0
Pros: Well we came for friends sons wedding in The Toronto Canada. Ar the Baps Tample as groups with 50-60 peoples from Georgia USA and stay at the Hilton Garden Inn Toronto Airport. It's was nice trips we did enjoy it.
Cons: Well everything was fine in room. I didn't likes the pillows there was not comfortable. There was meager issue in the bathroom shower. While taking the shower some off the water was going out through under the sliding glass door. And getting wet .
Poor 1.0
Pros: Location and hotel shuttle.
Cons: Hotel Manager was rude. Bathroom wad disgusting! Found stains on the bedsheets, and the phones int he room didn't work. The mirror in the bathroom was dirty and I found a blonde hair in my bathtub!!!!
Good 7.0
Pros: Hotel and room were clean and comfortable and in a great location for the airport. Shuttle driver was excellent.
Cons: People in the hall outside were noisy until 1:30 am, coming in and out of their rooms and back into the hall from the elevator, talking, and yelling like no one else was in the building. I complained to the front desk which had little results.
Good 7.7
Pros: Hotel was clean, comfortable, front desk excellent
Cons: Shuttle service from airport was AWFUL. Consider taking a taxi. It took us nearly an hour to go less than 2km. Was told the shuttle runs every 15 minutes, it took 40 to get picked up at airport. Then, we visited other terminal where 10+ people with 15+ bags joined us, then the Hilton (shuttle serves 3 hotels) and waited for another 10 minutes while the shuttle drivers hashed out some problem there.
Hilton Garden Inn Toronto Airport - Mississauga
Rated no. 4
8.4
Excellent 8.4
Based on 592 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
8.7
Overall
9.3
Overall 8.4 Excellent
Based on 335 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
8.7
Overall
9.3
Cleanliness
9.3
Comfort
10.0
Facilities
8.6
Location
10.0
Overall
9.3
Cleanliness
8.8
Comfort
8.8
Location
8.6
Services
8.4
Staff
8.8
Cleanliness
9.2
Comfort
8.4
Facilities
8.4
Location
8.4
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
8.5
Services
8.5
Staff
8.8
Cleanliness
8.8
Comfort
9.0
Facilities
6.0
Location
8.6
Overall
6.0
Cleanliness
9.2
Comfort
9.1
Facilities
9.5
Location
9.2
Overall
9.5
Cleanliness
9.0
Comfort
8.6
Location
9.0
Services
8.2
Staff
9.1

Good 7.0
Pros: view was amazing
Excellent 10.0
Pros: location and breakfast for excellent
Excellent 9.0
Pros: The staff and location were wonderful and made our stay easy and comfortable.
Cons: I wish there was a smaller room option because there were only myself and my partner and the smallest room was a two bed which was about $100 to book for one night.
Excellent 8.0
Pros: We did like the spacious room, enough to walk and not bump into things unlike other hotel rooms. The bathroom is very spacious and that I am grateful. Having a sofa was a great treat made a great place for us to sit down and do our work together instead of having to use the work table. I also enjoyed the feature where we could sign in on Netflix or other platforms on the big screen, that was quite a treat for us.
Cons: The bed was a bit on the hard side not able to support my lower back and the pillows were too soft not being able to support my head, I couldn't sleep properly
Mediocre 3.0
Cons: Paying for parking¿ An alarm went off in the middle of the night
Excellent 9.0
Cons: Charges does not compute.....
Excellent 9.0
Pros: Friendly and helpful front desk
Okay 5.0
Cons: The hotel charged for parking. A man knocked on my bedroom door at 6:30am to ask if I was checking out that day. He did not identify himself. I do not think that this was appropriate. The front desk just shrugged it off when I complained.
Mediocre 3.0
Pros: Location
Cons: TV not working once settled in. Someone should check tvs on checkout. Offered another room but by then it was late and not convenient. Services lacking like restaurant of which we weren't notified nor is the website updated to reflect this.
Excellent 9.0
Cons: plumbing fixtures were old and not handicap standards. airport transfer service did not start until after 6 am, international travel requires passengers to be at the airport 3 hrs before take off.
Excellent 8.0
Pros: big room, quiet
Poor 1.0
Pros: Clean spacious room
Cons: Charged me for parking $10 which I was unaware of at the time of booking
Excellent 9.0
Pros: Clean, feels somewhat upscale
Cons: Parking is not free
Okay 4.0
Pros: It¿s clean and the stuffs are very nice.
Cons: Extra charge for parking.
Excellent 8.0
Pros: Welcoming staff
Cons: No
Poor 1.0
Pros: 1 staff member was nice
Cons: When I called - I specifically asked if their was a shuttle to the airport and if their was a continental breakfast....only to find out neither were available. In addition, Room 610 would not stop slamming the door and running up and down the hall yelling
Excellent 8.0
Pros: Clean and the staff was very helpful.
Cons: No
Excellent 8.0
Pros: Hotel offered all the same amenities as a four or five star hotel
Cons: Heating and cooling unit was a bit loud
Excellent 10.0
Pros: Booking was so easy and hotel wonderful. Would have liked a continental breakfast though. Next time I will filter more carefully 
Excellent 8.0
Pros: Location, cleanliness and comfort
Cons: When I called the hotel to see if the shuttle was still running, the person gave me a number to call front desk but was given a number in Memphis! Luckily the shuttle arrived bc I was on the phone for about 20 mins being bounced around.
Okay 4.0
Pros: The staff; especially and housekeepers.
Cons: Their computer access, i.e. free internet is a complete joke. I had to have the routers reset on multiple occasions and lost several hundred dollars as a result of not being able to use the internet as promised.
Excellent 10.0
Cons: Everything was great staff super helpful and friendly
Good 6.0
Pros: desk service, they went out of their way to help you.,for the price the room was fine.
Cons: prices in toronto,getting around in toronto,the distances between attractions, even if you drive there
Excellent 9.4
Pros: All.
Cons: Payment parking
Excellent 9.7
Pros: There was a double booking for me on late arrival and staff canceled one of them at no extra charge to me
Cons: Free and efficient transportation from and to the airport
Excellent 10.0
Cons: Had to pay $12 to park my rental car overnight
Excellent 10.0
Pros: very nice and helpful front desk! So were the shuttle drivers!
Courtyard by Marriott Toronto Airport - Toronto
Rated no. 5
8.4
Excellent 8.4
Based on 335 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
7.5
Location
8.5
Overall
8.0
Overall 8.4 Excellent
Based on 272 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
7.5
Location
8.5
Overall
8.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
8.6
Comfort
8.6
Location
8.4
Services
8.4
Staff
8.8
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
8.0
Overall
8.6
Cleanliness
9.1
Comfort
8.5
Location
8.4
Services
8.7
Staff
8.6
Cleanliness
8.8
Comfort
8.7
Location
8.7
Services
8.5
Staff
9.0
Cleanliness
8.8
Comfort
8.6
Facilities
7.3
Location
8.6
Overall
8.0
Cleanliness
8.8
Comfort
8.1
Location
8.3
Services
8.2
Staff
8.4

Excellent 8.0
Pros: Everything was great. Only one complaint. The duvet was so heavy we could not stand it on our body but had to have for warmth.
Excellent 10.0
Pros: everything was perfect and i do spend a lot of time i n hotels
Good 7.0
Pros: Pet friendly and dog bed
Cons: No on site food services
Good 6.0
Pros: it’s good, kind of old
Cons: not much supply in the room
Okay 4.0
Pros: Room was sufficient except for the temperature.
Cons: The heat of the room was horrible for sleeping. 77 degrees, even with the windows “open” (the openings are far to small to make a difference) which only added to the noise from the airport. I can’t sleep in a warm room, we keep our sleeping area at 62 degrees at home. I wouldn’t book here again simply for that reason alone. Everything else was quite nice.
Excellent 8.0
Pros: Dinner was excellent.
Cons: The hotel is a little out dated but still very clean and comfortable.
Excellent 9.0
Pros: Front desck is very polite and helpful Thank you Aneesa, and Geremy
Cons: The schedule of the restaurant
Excellent 9.0
Pros: Staff were very friendly and helpful. Shuttle was on time. Restaurants were within walking distance. Rooms were clean.
Cons: Nothing.
Excellent 10.0
Pros: Great staff. Timely check in. Nice restaurant. Grrrrreat pool!
Excellent 9.0
Pros: All good
Cons: All ok
Excellent 10.0
Pros: Easy check in and airport shuttle. Nice restaurants nearby.
Cons: No.
Excellent 9.0
Pros: service was very good and quick
Cons: prices in the restaurant were a little high but the food was good
Excellent 9.0
Pros: Clean
Cons: Should have breakfast included
Excellent 8.0
Cons: Not a 4 star hotel. Staff could smile more. Also located directly under flight path for landing planes.
Excellent 10.0
Pros: Location close to airport
Cons: Room was way too warm!
Excellent 10.0
Pros: I liked their swimming pool. Very comfortable atmosphere in the room.
Excellent 9.0
Pros: The staff were absolutely amazing! Super helpful and made everything really easy. Everything was really professional and well delivered.
Cons: The parking charges were extremely high
Good 6.0
Pros: Attractive room
Cons: Toilet kept backing up. No remote for tv. Maybe it was in the toilet??!
Excellent 8.8
Pros: Staff was very nice. Room and bed were great Food was excellent.
Cons: Pay for parking
Excellent 9.4
Pros: Super comfortable beds; clean rooms
Excellent 10.0
Pros: Great facilities and staff were very attentive. Rooms are modern and recreation facilities are top notch.
Okay 5.4
Pros: The bar/Restaurant staff was more pleasant. Service was good there.
Cons: Reception Staff seem to be bothered by answering questions or providing services. I felt that I was their work routine by simply check in and out. And when my daughter went to ask for snack food, that was not well received either. No eye contact, not bothered to answer with a smile. Seen better service at a 2 star hotel
Sheraton Toronto Airport Hotel & Conference Centre - Toronto
Rated no. 6
8.4
Excellent 8.4
Based on 272 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
7.0
Location
8.6
Overall
7.2
Overall 8.3 Excellent
Based on 946 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
7.0
Location
8.6
Overall
7.2
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
6.0
Overall
7.0
Staff
8.0
Value for money
4.0
Cleanliness
8.8
Comfort
8.7
Location
8.5
Services
8.3
Staff
8.3
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
8.8
Comfort
8.5
Facilities
8.0
Location
9.2
Overall
8.4
Cleanliness
9.1
Comfort
9.1
Location
8.9
Overall
10.0
Services
8.7
Cleanliness
9.2
Comfort
9.1
Facilities
9.0
Location
8.6
Overall
9.0
Cleanliness
8.5
Comfort
8.4
Facilities
5.3
Location
8.2
Overall
5.3
Cleanliness
8.4
Comfort
8.4
Location
8.3
Services
8.1
Staff
7.9

Excellent 9.6
pefect for what we needed
Excellent 8.0
Pros: Location and cleanliness, even though it’s close to the airport -the noise is minimal
Cons: none
Excellent 10.0
Pros: Everything
Cons: Room was bit cold when i entered.
Excellent 10.0
Pros: Close to Airport, Friendly Staff and the Shuttle is on time..
Excellent 8.0
Pros: Spacious comfortable room with nice beds and good bathroom. Nicely soundproofed and close to airport.
Cons: Heating /cooling system noisy and hard to get comfortable temperature.
Okay 4.8
Never
Mediocre 2.0
Cons: Service could be a lot better as i called room service to send two loafs of bread and peanut butter (extra) to my room. As our meals were sent to our rooms for COVID reasons. I waited till lunch time for it Never delivered.
Excellent 10.0
Pros: Clean and comfortable
Cons: Was great
Good 6.8
There were no free breakfast as advertised.
Good 6.0
The Hotel doesn’t cover the basic needs of the Traveller. They said they don’t wash clothes. I leave early morning and come back late after noon and go back again until 10 or 11 pm. If you stay few more days and your clothes needs to be washed what do you do. No time for laundry. If they don’t change that they will lose customer for sure. Secondly, when you arrive from long journey you expect you will find at least an ne bottle of water in the room. Surprisingly no water and they said we don’t provide one bottle of water in the room. Very strange The Hotel should change
Excellent 8.0
The hotel is just as it is advertised. It's near the airport, which was what I was looking for. The rooms are pretty standard, but comfortable and clean. I love the touch of them giving us cookies upon check in because the cookies were delicious!
Excellent 10.0
Pros: Everything was as stated in promo information. Comfortable rooms, friendly staff, etc. Really liked the layout of the bathroom. It seemed more spacious than other places we've stayed.
Cons: The room on the whole seemed a bit tight and cramped. Higher quality coffee in the room would be great!
Excellent 8.2
Pros: No breakfast other than Starbucks
Excellent 10.0
Pros: I had a little issue on the front end with adding one of my Traveler’s to our room so they could check in prior to the person booking the room but front desk person Ali made up for the error and gave the best customer service I have exp. with a hotel
Cons: I’m not sure other than human error. We really had a great time overall and the restaurant Turtle’s Neck gave us an awesome breakfast experience. Then we got shuttle to airport for the entire group with lots of luggage in one trip for free was the icing on the cake to make our departure a smooth process.
Excellent 8.0
Pros: Clean room, night staff were excellent. Morning woman, not great.
Cons: Breakfast not included if booked via Expedia.
Excellent 10.0
Pros: We have always stayed here -when it was the Travelodge for business and for personal stays. Was about time the hotel was upgraded!! No more iron burns on the carpet and the smoking floors.....whoo...... Also very please to collect my HH points!!
Excellent 10.0
Pros: The front end staff was warm, kind and professional. Staff was awesome. The lobby, hallways and rooms were very clean and modern. The beds were super comfy. The rooms were soundproof. The hotel restaurant food was out of this world. We ordered hambur
Cons: I hated the fact that we ate our supper so fast. It was sooo good that we wished it had lasted longer.
Excellent 10.0
Pros: Nice big TV, super comfy beds, AC, new furniture and cleanliness was on point.
Cons: A little far from the Toronto Congress centre (20 mins walk), but it's a 5 min drive.
Excellent 8.0
Pros: The warm cookies YUMMY comfy beds clean rooms
Cons: The change room for the pool was a large washroom. People in the gym can watch the kids in the pool
Excellent 10.0
Pros: Clean bright so close to Airport would recommend this Hotel to my friends
Excellent 10.0
Pros: Great location and good quality.
Cons: The hot tub wasn't working but I wasn't told about it when checking in.
Excellent 10.0
Pros: It was close to the airport, and near several restaurants
Cons: They are going through construction so it was a bit chaotic.
Mediocre 3.4
Pros: Rooms newly renovated.
Cons: Everything other than the room was in a state of complete chaos. The walls were torn off, there was exposed mould, there were exposed wires... crazy. I've never seen anything like it in an open for business.. business. In the room, it looks like they got an awful contractor. Everything was nice, but just slightly off. e.g. the heat would not turn off, the shower door rolled open on its own, etc.
Good 7.7
Pros: Location, comfort and cleanliness, good sleep were all quite satisfactory.
Cons: Prakag at the front desk seemed to be very deceptive and maliciously misleading in his information to my wife and I. We had a confirmed reservation for May 4th. 2016. However he directed us to phone the reservation agent to cancel our reservation for that date, because he was unable to guarantee it. For reasons unknown to us he was apparently deliberately and maliciously attempting to mislead us. Fortunately another hotel staff upon checking out on April 20th confirmed our reservation for May 4th, but at a higher rate. We were terribly disappointed.
Excellent 10.0
Pros: Very affordable and better then most hotels that cost double the price!
Cons: Clean, attractive looking hotel with a great price very comfortable stay would recommend. Only stayed for layover stole in Toronto but couldn't ask for any better
Excellent 9.4
Pros: Nothing special but a good place to sleep. No complaints.
Cons: Nothing special but a good place to sleep.
Okay 5.7
Pros: I have never had to pay an additional fee to park at the location I am already paying to stay at. absolutely ridiculous! and no shampoo or conditioner in the rooms. you will have to pay for every extra little thing you will need if you stay here. and my air conditioner didn't work. they sent someone to fix it who managed to turn on the fan to blow the hot air around. the hall was cooler than my room. very uncomfortable stay.
Cons: additional fee to park on site no toiletries broken air conditioner
Okay 4.0
Cons: The rug was dirty, there were not enough covers on the bed...froze all night, and the internet didn't work.
DoubleTree by Hilton Toronto Airport - Toronto
Rated no. 7
8.3
Excellent 8.3
Based on 946 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
7.6
Location
8.7
Overall
8.0
Overall 8.2 Excellent
Based on 2,395 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
7.6
Location
8.7
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.6
Location
8.7
Services
8.2
Staff
8.5
Cleanliness
8.5
Comfort
9.0
Facilities
8.5
Location
8.5
Overall
8.5
Cleanliness
8.8
Comfort
8.7
Location
8.7
Services
8.3
Staff
8.7
Cleanliness
9.0
Comfort
8.7
Facilities
2.0
Location
8.5
Overall
2.0
Cleanliness
8.6
Comfort
8.7
Facilities
7.7
Location
8.7
Overall
8.3
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.1
Staff
8.5

Excellent 9.0
Pros: Transportation to airport is very convinient
Cons: We are redirect to double tree because of the partial closure of the hotel, then our room become smaller as we booked in hampton inn
Excellent 9.0
Pros: Quio
Excellent 10.0
Pros: The guy that I talked with on the phone was fantastic, best service we’ve had in a long time. ( forget his name but it was at 11:40pm Sunday night EST )
Excellent 8.0
Pros: clean and we’ll kept
Cons: hidden parking fees
Excellent 8.0
Pros: I liked the offer of a free breakfast, but....
Cons: The service at Cactus Jacks, for the free breakfast was very poor. No ketchup, butter, jam, or coffee refills. When I inquired, the server told me she had other people to look after.
Excellent 10.0
Pros: Location and shuttle to airport
Cons: Hotel getting get old and needs a sprucing up
Excellent 8.0
Pros: price
Cons: elevators were a bit unreliable
Okay 4.0
Pros: Room was clean and was what I expected
Cons: No remote in the room. Called down, waited for someone to bring it over 30 minutes and went down to get it myself Was told I could get early box breakfast (prior to 6) by check in staff by calling down in the morning to request. Morning staff no
Okay 5.0
Pros: Location
Cons: They charged me twice for the overnight parking. Bathtub was broken.
Poor 1.0
Pros: Nothing to like
Cons: Horrible included breakfast, and the only reason why we had booked the room was for the hot tub that was included to perhaps relax while it being below freezing outside. It wasn’t working, and no efforts to give us a room with a working one
Excellent 8.8
Hampton is my go to hotel when flying out of Pearson. It's convenient and has a Tim Horton's adjacent. The staff have always been friendly and their breakfast is excellent.
Excellent 10.0
Pros: The room is clean and the bed is comfortable. Shuttle and breakfast are included. Great for the traveler!
Mediocre 3.0
Cons: The staff was rude. The breakfast was one option that included eggs. The bed was extremely uncomfortable.
Good 6.0
Pros: Friendly, helpful staff and surprisingly quiet for the proximity to airport!
Cons: No vegan breakfast option.
Excellent 10.0
Pros: We had dinner served to us. What a bonus!! As I did not have a car
Excellent 9.0
Pros: Everything went very smoothly.
Cons: Nothing
Excellent 10.0
Pros: Easy clean
Excellent 9.0
Pros: Cleanliness, free breakfasts and lunches, and terrific hostesses!
Cons: Bed was way too soft!
Excellent 9.0
Pros: The amazing breakfast selections and convenient hotel shuttle.
Cons: More seating for breakfast is needed. Price to rent a movie was way too high.
Excellent 8.0
Pros: The location, being close to the airport
Cons: Breakfast area was a bit crowded
Excellent 8.0
Pros: Location, clean, good breakfast offering
Excellent 10.0
Pros: It’s verh close tot be airport and they have shuttles every 20 min for free. Great breakfast included. Beds are comfortable.
Cons: Nothing. It was just what we needed for one night.
Good 6.0
Pros: Location was good. Top floor was quiet if you ran the fan.
Cons: Although clean, it was cheap everything. On entry into foyer, a room on right designed to be breakfast room, displayed stained chairs on a worn out flooring. Room had cheap accruements. Obvious quick low end maintenance.
Excellent 10.0
Pros: Nice room...Clean bathroom...Tasty breakfast.
Cons: Everything was good...
Okay 5.0
Pros: The staff were very helpful...
Cons: Two $20 charges were added to the rooms we used... not sure what the charges were for, we did not have vehicles to park...??? ALL additional costs need to be explained when booking!
Okay 5.0
Pros: two queen beds with sofa and bed choices available
Cons: not really
Mediocre 2.0
Cons: Did not give my money back and was all booked up
Good 7.4
Pros: Near airport
Cons: No restaurants in this area that you could walk to for lunch and only 2 hotel restaurants for dinner. Would not select here again.
Okay 5.0
Pros: Room was a decent size and location close to airport and a shuttle
Cons: bed was too soft and no food available in walking distance after 9pm
Okay 5.0
Pros: Hot breakfast was provided every morning.
Cons: The hotel staff lacked customer service and friendliness.
Poor 1.0
Cons: I got charged a smoking fee because they claimed they found evidence. Even though I don't smoke.
Excellent 8.2
Pros: A very nice comfortable hotel
Cons: There was no room service available to order food or drinks. I was disappointed to find this out after I checked in.
Excellent 10.0
Pros: Staff wad helpful. Room was what i needed and it was clean. Morning breakfast was great.
Cons: No complains
Hampton Inn & Suites by Hilton Toronto Airport - Mississauga
Rated no. 8
8.2
Excellent 8.2
Based on 2,395 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
7.7
Location
8.6
Overall
7.7
Overall 8.1 Excellent
Based on 1,462 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
7.7
Location
8.6
Overall
7.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Location
8.5
Services
8.0
Staff
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
6.8
Location
6.8
Overall
7.5
Cleanliness
8.6
Comfort
8.8
Location
8.7
Services
8.2
Staff
8.5
Cleanliness
8.7
Comfort
8.8
Facilities
8.0
Location
8.8
Overall
10.0
Cleanliness
8.5
Comfort
8.4
Facilities
7.6
Location
8.5
Overall
7.1
Cleanliness
8.5
Comfort
8.4
Location
8.6
Services
7.8
Staff
8.3

Mediocre 2.0
Pros: Booking said it would be $124. Was charged $170! No restaurant. Far from airport.
Cons: Everything
Excellent 9.0
Pros: Location to Airport
Excellent 8.0
Cons: The only option for delivery was a pizza place and it was not good. The restaurant was closed so no good food available.
Excellent 10.0
Pros: clean, fast service, close to airport
Excellent 8.0
Pros: I got a bag breakfast only because I had to leave by 6 am. Bag breakfast was ok not great.
Cons: The leaky toilet was too noisy all night.
Okay 4.0
Pros: clean room
Cons: The hotel clientele has tremendously changed. During my stay, people were literally eating and laying in front of some doors. When i called, the management told me they were bodyguard/security guard for clients...very peculiar.
Excellent 8.0
Pros: Good connection to the airport, nice rooms and all services available
Cons: The general area of these hotels has absolutely nothing to recommend, whatever is not a hotel service is far out and difficult to get to.
Excellent 8.0
Pros: huge room,great breakfast
Excellent 10.0
Pros: The hospitality was good.
Cons: Breakfast is not so good
Excellent 10.0
Pros: size and cleanliness of the rooms.
Cons: lack of mask enforcement of guests.
Excellent 9.0
Pros: nice staff, big quiet rooom,breakfast
Cons: nothing nearby if you are walking
Mediocre 2.0
Pros: No comment
Cons: Poor breakfast... poor beds... bathtub drainge... very poor
Excellent 10.0
Pros: Quiet, great location, well-appointed. The staff was professional and helpful. Excellent stay.
Poor 1.0
Pros: Nothing
Cons: Staff need to how they treat the customers.
Excellent 10.0
Pros: The hotel is excellent. The room was comfortable and clean. As a wonderful additional bonus, a freshly prepared meal was delivered to the door on the first night and the room was stocked with complimentary beverages due to COVID restrictions. Thank you!
Okay 5.0
Pros: Clean
Cons: The staff accidentally double charged my credit card on a prepaid reservation and have still not processed the refund. The person working during check in at 9pm does not attend to the front desk and clients need to shout to get her attention in back
Okay 4.0
Pros: Comfy bed, large room, Netflix, early check in and late check out
Cons: Curtains, toilet seat and bed linens were stained. The sink and bathtub drained slowly. The power button on the TV remote didn’t work. Parking is $17 and the card reader to enter the garage is on the left wall so you have to get out of the
Good 6.8
I’m not sure it’s fair to rate hotels right now. It’s difficult to get a good impression of any hotel where all the facilities and restaurants are closed. I may have under rated the cleanliness because it was pretty good except someone had spilled coffee on the bathroom door and it had not been wiped off. Other than that it seemed pretty clean.
Excellent 10.0
Pros: Easy access to all what u need,service great
Cons: No
Mediocre 2.0
Pros: The area , food choices weren’t bad.
Cons: The jacuzzi tub was extremely dirty , it was not washed at all and it was disgusting, never been to a hotel with a dirty tub was extremely shocked. Not worth the money I paid for it. Cleaners clearly don’t really clean the rooms.
Excellent 8.0
Pros: Generally it was fine.
Cons: No
Excellent 8.0
Pros: Room
Cons: extra $20 for parking
Good 7.0
Cons: The breakfasts need improvement
Okay 5.0
Pros: Staff was friendly
Cons: The room smells
Okay 4.0
Pros: No coffee or food at the hotel
Poor 1.0
Pros: Rude staff
Cons: Don't stay there
Okay 5.0
Pros: Quiet
Cons: One of front desk staff was calling room at 10:38 at night due to something that had already been taken care of by another staff member
Good 7.0
Pros: Perfect location for a layover.Free shuttle was quick both times.Rooms are old,but clean with updated furniture. Beds are comfortable and breakfast has many options.Noon checkout
Cons: Horrible picture quality on TV
Good 6.0
Pros: Close to Airport and shuttle
Mediocre 3.0
Pros: The location was good
Cons: It was good but not great, the tv was all static and the room was not the cleanest
Okay 5.0
Cons: There is a 20$ parking fees that is not made clear upfront.
Good 6.0
Pros: Price was good, comfortable beds
Cons: TV console was very dusty, walls between rooms allow noise to carry
Good 6.0
Cons: Yes you had to pay for parking and it was very expensive
Good 6.0
Cons: No free parking.
Good 7.0
Pros: location
Cons: AC is loud, require parking fee (not spell out)
Excellent 9.1
Cons: Pool closed during the day.
Okay 5.0
Pros: I slipped in the bath tub it was too shinny , also total rip off to pay $20 per night for parking would never go back there
Good 6.0
Pros: It was comfortable.
Cons: No complimentary water bottles. Did not appreciate my room key not working on day 2. It was hot in the hallway.. My room key also did not work for the underground garage. On day 2. They said the rain did something to the scanner.
Good 7.0
Pros: Relatively clean, comfortable room.
Cons: Parking charge and small breakfast area plus running out of breakfast items.
Poor 1.0
Cons: When we were sleeping at the first night, the fire alarm were on at midnight because of false alarm. We had to walk out of the hotel. My sleeping was totally disturbed. I did not go back to sleep since I had some slightly insomnia.That was horrible!
Mediocre 3.0
Pros: Great furnishings, comfortable beds in a cozy looking room.
Cons: Inadequate blankets on the beds. Air conditioning in the hallway too cold. I could feel the cold air blowing into the room and had to put a towel at the bottom of the door. Cleaning staff did a poor job and also stole from me. other issues not resolved
Good 7.0
Pros: The hotel is clean with desired amenities conveniently accessible. Breakfast;food was fresh with a healthy menu. Its strategically located and accessible from major highways and roadways. It is near to the airport with a competitive pricing,
Cons: One of the male front-desk staff could not locate my previous reservation and was charging me the regular daily price. I had to rebook through the app to obtain the published discounted price. This was frustrating!
Okay 5.0
Pros: Breakfast,
Cons: One elevator of 2 was not working, very slow service dining area, airport shuttle left 10 min early, had to wait 20 min for the next shuttle.
Excellent 8.5
Pros: Clean, convenient for airport stopover with regular shuttle buses from/to the terminals, plenty of choice for breakfast; helpful, polite and friendly staff made an unexpectedly long day travelling a little bit better.
Good 6.5
Pros: I really liked how the hotel was very clean and modern facilities
Cons: I didn't like how I was treated upon check-in there was a Chinese man working behind the desk and he was so extremely rude it was unbelievable
Good 7.4
Pros: The room was large and clean with a comfortable bed. Quiet HVAC system, nice desk in room.
Cons: Parking should have been included in the price, nobody likes searching through fine print to see extra costs, i want to see the final price when booking. On the plus side they only charged us one night's parking despite our two night stay. Insufficient staffing at breakfast time, an unacceptable wait due to shortages of cooked products. Staff was courteous, though.
Good 6.0
Pros: Bar and restaurant open late
Cons: Expensive for what you get.
Excellent 10.0
Pros: That there was a restaurant available for an evening meal unlike in the States where there are few if any restaurants in Fairfield properties.
Cons: Because I booked through a search engine I wasn't able to get my Marriott points.
Okay 4.0
Pros: Nothing
Cons: Oh the fact when kayak redirected me to booking.com it changed the date to 8/3 from 8/2 so I had no room. That sucked!!!!!!!
Fairfield Inn and Suites by Marriott Toronto Airport - Mississauga
Rated no. 9
8.1
Excellent 8.1
Based on 1,462 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.4
Facilities
8.8
Food
8.5
Location
9.3
Overall 8.0 Excellent
Based on 1,287 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
8.8
Food
8.5
Location
9.3
Cleanliness
9.5
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
10.0
Overall
8.6
Cleanliness
8.0
Comfort
8.2
Location
9.3
Services
7.7
Staff
8.5
Cleanliness
7.0
Comfort
7.5
Facilities
7.5
Location
10.0
Overall
7.0
Cleanliness
9.5
Comfort
9.5
Facilities
9.4
Location
9.8
Overall
9.1
Cleanliness
8.4
Comfort
8.4
Location
9.4
Services
7.9
Staff
8.7
Cleanliness
8.6
Comfort
8.7
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
8.4
Comfort
8.5
Facilities
8.7
Food
8.5
Location
9.3
Cleanliness
8.2
Comfort
8.5
Location
9.3
Services
7.8
Staff
8.7

Excellent 8.0
Pros: Location
Cons: The price
Excellent 8.0
Pros: Convenience and quality
Cons: All good though price a little high
Excellent 10.0
Pros: Tram from the airport. We were already checked in for our morning flight. Breakfast included option worked well. All safety aspects were employed.
Excellent 10.0
Pros: We ordered room service for dinner and breakfast. The food was amazing, especially the vegan options. it is so hard for me to find food I can eat, but here the selection was outstanding. The breakfast was one of the best I ever had
Cons: I liked everything about this hotel
Mediocre 3.0
Pros: Proximity to the terminal
Cons: It was tired very dated the heater has not working stuck on 67 we had to order extra blankets
Excellent 10.0
Pros:  the housekeeping manager came and introduced himself when I had an issue it was resolved within minutes I had no wait time it was great
Cons: We couldn’t get Uber or Lyft To pick us up in front of the hotel
Excellent 8.0
Pros: Location
Cons: 30$ for parking
Excellent 8.0
Cons: NO MENTION OF US DOLLAR VERY SNEAKY AND I WILL TELL AS MANY PEOPLE AS POSSIBLE TO NOT USE YOUR SERVICE. I WORK IN A VERY LARGE COMPANY. ALSO NOT INFORMED $33 FOR PARKING AND IT WAS IN THE AIRPORT TERMINAL 3.......SHAME ON YOU FOR BEING SO DISHONEST .
Excellent 9.2
Thought I would save myself the trouble of waiting for a shuttle bus to a less expensive hotel near the airport this time around, but found that, although the hotel came up to the high standard for which Sheraton is known, I did find the cost was a bit more than I would have considered paying had it not been a special occasion. And because my travelling companion had to cancel their trip, I didn't even have someone to impress!
Good 7.0
Pros: Location!!!
Cons: Their was hair in the bathtub. Not a big deal but noticeable
Excellent 8.0
Pros: Close to airport.
Cons: Drinking glasses were not clean. Very thin walls. Could hear next room conversations.
Good 6.0
Pros: Location for overnight stop
Cons: Extremely poor soundproofing in rooms. Very noisy with guests coming and going at all hours of the night, not a very good night sleep before a long day of travel. Rooms just average and many things broken. Not good value for price.
Excellent 10.0
Pros: Location was perfect; everything was great - good facility, super-competent staff.
Excellent 10.0
Pros: The hotel was easy to access. Both check-in and -out were quick and seamless. The room was comfortable, clean, well-equipped. The staff were extremely helpful and made everything easy and simple - just what a traveler needs!
Excellent 9.0
Pros: Hotel is only a 200 foot walk from the airport terminal. King size bed and large room.
Cons: Shower head and controls were old. Restaurant menu is limited.
Excellent 9.0
Pros: location
Cons: no toothbrush/toothpaste/comb
Excellent 8.0
Pros: Good hotel
Cons: Over priced
Excellent 8.5
After searching for a hotel that included free parking, we decided to stay at the Sheraton and park at the park and fly. More expensive solution, but since we had to catch a 06:30 flight for our vacation in Cancun, decided to treat ourselves to a relaxing stay prior to said vacation. We were not disappointed. The check-in service was the best I have ever experienced. We shared the room with another couple and the room was huge and very clean. The bar restaurant was very expensive, our meal and server was excellent. Super hot sauna and steam room. The room is fine, nothing special. The convenience of walking to the airport is unparalleled. I considered staying nearby, but this was worth the convenience. We will definitely return!
Excellent 9.4
Pros: Great facility. But in this day and age. Free WiFi is a must.
Cons: Lack of free wifi
Excellent 10.0
very good experience would definitely stay there again.very
Excellent 10.0
Pros: Perfect for easy access to Terminal 3.
Excellent 10.0
great place to stay over when you have an early morning flight
Excellent 9.7
After a horific day at the airport, I desided to ty the Sharaton Gateway Hotel in Tornto, Canada. There I exsperiance of service I have rarely had before. I told them what had happend to me at the airport and they pulled out all the stops, I would like to spesially like to thank the fallowing people; Mark Burlinge, Saran Mahajan, Lucio Faye, Claudette, Jane and Boscoe. They went out of their way to make me feel welcome, and made my stay fabulous. I recomend this Hotel if you are ever in Toronto and need a place to stay. If you have the pleasure of meeting these people then show them the smallest ounce of respect and they will show you service like few Hotel employees do these days! I thank them from the bottom of my heart. Sinserly, Chris (the denied Visa guy)
Good 6.2
Cons: I did not like the fact the wanted to bill me 25$ extra for Internet when I checked out. When I did my reservation it was all included and then I did realice neither breakfast nor Internet was included. Very disappointed!!
Good 6.0
Cons: The room was dusty and the bathroom had hair on the floor.You charge a premium to be onsite at Pearson Airport but the quality of the room was not good.
Excellent 8.0
Pros: Walking distance from airport
Cons: Pool was too small
Good 6.8
Pros: Stayed here for the location as we had a very early flight. Started off very well with a very quiet floor and comfortable room. The manager was good when I did get to talk to him about noise concerns.
Cons: The lobby is loud and chaotic and full of people waiting for their flights at 10:00pm. Biggest issue was noise that was either coming from hotel or from a party at the race track. Super loud house music. This was not handled well by the staff when I called about it. Also the staff kept answering the phone Mr and my last name, which is very 1960's as the reservation was in my name and my husband and I don't have the same name and my name is Dr anyway.The noise went on until 11:00 and I had to wake up at 3:45am to catch my flight.
Excellent 10.0
Pros: Had a very early international flight. The Sheraton Gateway's location at thee Toronto Airport let us rest easy the night before knowing we were just a walkway and airport tram ride to Terminal 1 for our Flight. The hotel is located at Terminal 3. Our rental car return was under the hotel at the airport as well - just perfect for us.
Excellent 10.0
Pros: Is the closest to airport. Best hotel for travelers.
Excellent 9.4
Pros: I missed a flight at the Toronto airport. It is 1 am. I found the Sheraton which is inside the airport. Got a room and it was great.
Good 6.5
Pros: Liked the convenience to the airport, checkin was quick and efficient.
Cons: Room only had two double (not queen. ..double!) sized beds. Asked to pay more for upgrade but they said they were full. Not sure I believed that as there were not many people around that night nor the next morning. Bathrooms are very old, sheets were even old...and pillows were yellowed they were so old. Bedding cover was torn and stains on bedspread.
Good 7.4
Pros: The location right in front of Terminal 3 makes it very convenient if you have an overnight layover and early morning flight. We didn't have a chance to try out the fitness center, but looked nice. Bed was comfortable and the in-room coffee was decent. Rosario at check-in desk was delightful. We had a room facing terminal 3 and it was great for plane watching.
Cons: The finishes are a bit worn, carpeting is buckled in the room, scratches and marks on the walls, bathroom ceiling and tub need a deep cleaning and not enough towels provided (2 bath towels) The restaurant/bar is VERY expensive. 1 bottle of wine, 1 pizza, 1 salad, tip and tax was $162 CAD!! I think the room had a minibar, but not sure because the door could not be opened. Rooms are not well-insulated, so you can hear noise in the hallway and adjoining rooms as well as the airport tram outside the window. This would not be worth the Sheraton website rate at all!
Excellent 8.8
Pros: Location was close to the terminal I arrived at and right at the terminal I needed for departure. Nice!
Cons: Coffeemaker was a one serving machine but coffee packs were for a larger coffee maker. I wasn't sure of this until I tried it and it overflowed the filter for half of the cup. A simple mistake and a minor blemish for sure, but I was really looking forward to that Starbucks at 5:30 AM!
Excellent 10.0
Pros: I slept like a baby the bed was so comfortable! Courteous and efficient staff had me checked in with a full explanation of all of the hotel amenities within only a few minutes upon arrival. I wish I could have been there longer to check out their 24 hour gym! I overlooked the mono-rail that runs between terminal 1 and terminal 3 and I didn't hear it running at all! The rooms are well sound proofed against outside noise - didn't hear one airplane the whole time I was there and you can't beat the convenience of the mono-rail to travel to/from terminal 1.
Sheraton Gateway Hotel in Toronto International Airport - Toronto
Rated no. 10
8.0
Excellent 8.0
Based on 1,287 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.2
Facilities
8.0
Location
8.6
Overall
8.1
Overall 7.8 Good
Based on 1,383 reviews
Cleanliness
8.4
Comfort
8.2
Facilities
8.0
Location
8.6
Overall
8.1
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Staff
10.0
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
9.0
Cleanliness
8.3
Comfort
8.1
Location
8.4
Services
7.9
Staff
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
10.0
Comfort
9.3
Facilities
8.6
Location
8.6
Overall
9.3
Cleanliness
8.5
Comfort
8.3
Location
8.7
Services
8.0
Staff
8.2
Cleanliness
8.3
Comfort
8.4
Location
8.4
Services
8.2
Staff
8.3
Cleanliness
8.3
Comfort
8.2
Facilities
7.4
Location
8.6
Overall
7.8
Cleanliness
8.2
Comfort
8.3
Location
8.4
Services
7.7
Staff
8.2

Excellent 9.0
Pros: Costs.
Cons: The breakfast buffet had gone up 25% in cost with a MUCH smaller selection of foods. Big fail. I¿ll consider this next time I pick an hotel for my next stay.
Okay 5.0
Pros: check in was easy, tranport to airport was efficient
Cons: Breakfast served from 7AM on is ridiculous for an airport hotel when most people have to be there at least 3 hours before their flight. Why charge people a rate that includes a breakfast they have no time to access or eat
Mediocre 3.0
Pros: The room had a really nice view
Cons: The staff was rude, judgemental and discriminatory. They also offer free breakfast buffet and by time you¿re done eating they serve you bill saying you have to pay! So much miscommunication because they are trying to milk money out of you
Excellent 8.0
Pros: The location was great. Next to the airport and restaurants. Thank for the early check in ...really really appreciated.
Cons: We didn't get a hot breakfast as I booked with the room as the hours of the restaurant had changed since I booked it . We were offer grab and go breakfast and that was ok.
Okay 4.0
Cons: Our shower didn’t work, facilities were quite outdated
Excellent 10.0
Pros: It was clean the staff was helpful and so close to the airport
Cons: I loved everything
Okay 4.0
Pros: It was clean
Cons: Did not like the fact that parking is $28 a night. That is wayyyyy toouch. Also, you can hear your next door neighbours
Mediocre 2.0
Pros: The bed was ok but still dusty. The floors were heated.
Cons: The bedroom was very dusty and the washroom so rusty and dirty! Super old you can see the rust growing in the tub. The tub was so dirty. They had no tissue. Definitely not staying here! The sheets were so dusty that I got pimples. Its bad.
Good 6.0
Pros: All the facilities were immaculate. Very fresh. Staff were knowledgeable and friendly. Breakfast was appreciated.
Cons: A room with a king size bed should at least have a couch or two easy chairs. Ours had one skinny chair and a lot of empty space. We are country people and this room had fourteen lanes of traffic outside it. Way too noisy for us.
Excellent 9.6
Fantastic staff, delicious breakfast, large swimming pool. Thank you for a wonderful stay!
Excellent 9.6
Breakfast, Pool, Staff, Size of the room - everything was perfect. I enjoyed my stay. Thank you :)
Poor 1.0
Pros: My experience in that hotel was bad, the staff were rude, they ask extra money for the parking, each night 30 dollar extra, the room were dusty,
Good 7.0
Pros: clean, quiet, friendly staff
Good 7.0
Pros: Location
Cons: The parking and break fast was not included.they charged 28$ for one night which is not fair.
Excellent 8.0
Pros: Location
Excellent 8.0
Pros: It was fine
Cons: Dining room food way overpriced and not very good.
Excellent 8.0
Pros: Staff was amazing to my family & I! Staff were friendly & helpful.
Cons: No microwave in the room or in the hotel for guest to use.
Excellent 8.0
Cons: Parking was very expensive at 28$/night. Breakfast not included.
Excellent 10.0
Pros: Location
Cons: Paying for parking
Poor 1.0
Pros: I like the fact it was very clean and the rooms smelled good
Cons: Yes, the front desk staff was awful, they were rude and didn't help me with anything. Checking in was so complicated and they embarrassed me infront of my guest I was charged 28 $ for parking and I was told I had to leave a deposit when I got there
Poor 1.0
Pros: I did not like anything thing about this hotel I waist my money even I lost my very expensive hate in the room but no body is going to helped I had at the reception she transferred me to room service and left the voice message still no any response so sad
Cons: I did not the behaviour of the staff at front desk very bad and insulting behaviour the male guy at the time of checking out
Okay 4.0
Pros: Nothing
Cons: Room was dirty,
Excellent 10.0
Pros: The staff were excellent. They were polite and very accommodating
Cons: There were no changing rooms for the swimming pool
Excellent 10.0
Pros: the bed and bedding are amazing
Cons: I understand that the breakfast room has to be closed but you charge $9 for a grab and go bag is outrages since the price of the room remains the same
Okay 5.0
Pros: Bed
Cons: Service was not good.
Good 6.0
Pros: Good location close to the airport
Cons: The parking charge was not specified when I booked. Not good.
Excellent 9.0
Pros: Very quiet
Cons: Parking charges
Mediocre 3.0
Pros: Spacious rooms
Cons: Unfriendly staff, paying for parking, bad signage (it said to drop your keys off at the reception desk when checking out, but we needed the keys to get out of the parking)
Excellent 10.0
It was great place to stay
Good 7.6
There is no locker and Freeze
Poor 1.0
Pros: Convenient location
Cons: Someone came into our room while we were sleeping- not a good experience. Guest services apologized and stated there had been a room allocation error.
Poor 1.0
Pros: No carpet
Cons: Bait and switch. Every other hotel in the area clearly specified they charged for parking in addition to not including parking with the free amenities. In summary, I was charged $25 x 2 for 1 overnight stay. Ethics class ASAP!
Good 6.0
Pros: Bed was very comfortable, room was quite nice & clean.
Cons: Room Service Food Was Terrible! Called The Front Desk To Advise. Response - Too Bad, That's How It Is! Would Not Remove The Charge From The Invoice At Check Out!
Okay 5.0
Pros: Proximity to Pearson airport.
Cons: Priced too high for the value Room small Paid $20 for a cab because shuttle service too slow
Okay 5.0
Pros: Room was okay
Cons: Staff was terrible couldn't Tells if we had breakfast included as we had been told at check in. They said the staff at the front desk were too busy so they couldn't tell us if breakfast was included. So we didn't have breakfast paid for 2 coffee
Mediocre 2.0
Pros: Nearness to airport and excellent restaurant
Cons: My bill was totally screwed up. Was charged 221 dollars per day for parking Staff say they corrected it. Still no credit on my account. They said it takes 3-4 business days. Hope this doesn't turn into a big deal Thanks
Poor 1.0
Cons: Extra charge money 50$ and parking 25$ expensiv....and mach horribly hold this money many days, weeks or all time. Very bad door in the room.
Good 7.0
Pros: Location in relation to YYZ was perfect.
Cons: At checkout I informed the girl at the front desk that I was not happy with the blocked drain in the shower. I had to stand higher than ankle deep as I showered, and it took a full twenty minutes to drain away after I was done. Her reaction was poor.
Good 7.0
Pros: Staff were incredibly professional, friendly and accommodating.
Cons: Room smelt like stale smoke and the bathroom could have been cleaner.
Good 6.0
Pros: The staff was very friendly and helpful.
Cons: The hallway leading to our room wasn't very clean. We could hear people in the other room.
Mediocre 3.0
Pros: Clean
Cons: No breakfast unless you have 15 dollars to spend per person. Charged me an extra 100 dollars for micsilaneous costs like calling the front desk, $20 per person to stay in the room. Rude staff.
Good 6.0
Pros: The heated floors in the bathroom were really nice. The reno's have really upgraded the place.
Cons: Issue with the confirmation information was pushed to me to take care of and not the staff. Even though I showed them the confirmation number, with the dates, etc.
Good 7.0
Cons: Parking fee expensive
Excellent 10.0
Pros: Great location
Cons: Nothing we didn't like
Good 7.0
Pros: Good price Clean Close to airport Good staff
Cons: No food available after 12 Would like to see at least a vending machine or cold food you could buy and microwave
Okay 5.0
Pros: Location to airport
Cons: We were put in a handicap room...odd bathroom.
Poor 1.0
Pros: Location.
Cons: Horrible service. Not clean. No hot water for hours. Paid for parking in a construction zone.
Okay 4.0
Pros: I liked the location
Cons: The room was dirty- bacon bits & crumbs on the floor in the room & washroom. Beds were poorly made. Pillows were uncomfortable. Hotel had no blankets. There was a shortage of parking spots & those available were 5-10 mins walk away in the cold.
Okay 5.0
Pros: location
Cons: the shuttle was 5 minutes but they left you waiting for 1/2 hour to 45 minutes and the driver was very rude the staff could care less
Poor 1.0
Pros: I walked away from the hotel with Scabies all over my body. I find it absolutely appalling, and it has completely changed my view on both Holiday Inn and IHG hotels. You are supposed to be the hotels that provide above average quality for your customers.
Cons: I walked away from the hotel with Scabies all over my body. I find it absolutely appalling, and it has completely changed my view on both Holiday Inn and IHG hotels. You are supposed to be the hotels that provide above average quality for your customers.
Mediocre 3.0
Pros: location and price
Cons: The parking lot is under construction and you walk through a gravel and mud lot for between 5 and 10 minutes for the privilege of paying $20 to park.
Poor 1.0
Pros: The worst experience of my life. Hotel customet services were rude they tried to check me out for separate reservation. The hotel charged me additional 282 dollars saying that there was smoke smell when i do not even smoke .
Cons: The worst service i filed a fraud case on the charges. I want my money refunded
Mediocre 3.0
Cons: The listing showed free parking but the staff insisted parking was not free. I had to argue to get free parking and the staff was rude about it. The A/C was loud.
Okay 5.0
Cons: Noise, gaps on doors were too large and the windows are old. I could hear conversations from the 3rd floor of people smoking outside the lobby
Okay 5.0
Pros: Location
Cons: Bed was broken.
Mediocre 3.0
Pros: The location
Cons: When I got in the hotel I decided to take a shower and when I turned on the water as I'm in the tub, I realized that this tub was already very dirty. I was hoping to take a bath in this tub but I was so disgusted that I had to call front desk to clean it.
Poor 1.0
Pros: Nothing.
Cons: Felt like I was at some really cheap place as you can here noises from other rooms and couldn't sleep, end up calling desk and they said immediately some one will look into it, which tells me that they get this complain more often.not good for night sleep
Mediocre 3.0
Pros: Location close to airport
Cons: Quality of the room, aircondition noise, bathtub water blocking etc... not sure if it was because of deal price.
Excellent 8.0
Pros: Clean and close to the airport, friendly staff.
Cons: Charge for the shuttle. A/C unit in the room is loud.
Excellent 8.0
Cons: I was charged for my room even though it had already been pre-paid I wasn't explained (language barrier) that the bill for room service already included gratuities. I therefore added it and had to call back down to the dining room to have it reversed The ballrooms were too warm during the conference
Good 7.4
Pros: Proximity to airport
Cons: Additional parking fees
Excellent 8.2
Pros: Front staff were wonderful and shuttle service was efficient and friendly (a nice change from previous experiences at other hotels).
Cons: Restaurant food is horrible and the service is slow. We had to grab a server after sitting there for 10 minutes to order something to drink. This should have been an automatic as we were seated at our table.
Holiday Inn Toronto International Airport - Toronto
Rated no. 11
7.8
Good 7.8
Based on 1,383 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.0
Facilities
7.9
Location
8.6
Overall
8.0
Overall 7.7 Good
Based on 1,366 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
7.9
Location
8.6
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
7.9
Comfort
7.7
Location
8.3
Services
7.2
Staff
7.7
Cleanliness
7.6
Comfort
6.5
Facilities
7.0
Location
8.4
Overall
8.0
Cleanliness
8.2
Comfort
8.1
Location
8.7
Services
7.5
Staff
8.1
Cleanliness
8.2
Comfort
8.2
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.2
Comfort
8.2
Facilities
8.1
Location
8.6
Overall
8.2
Cleanliness
7.8
Comfort
7.9
Location
8.5
Services
7.3
Staff
7.8

Excellent 8.0
Pros: The shuttle service was great. The bed was comfortable but my room (230) was located in a kind of noisy location
Cons: My room was located in a kind of noisy zone
Good 6.0
Pros: I like the interior.
Cons: The rooms had no micro wave. Only two microwave at the lobby for use. This is not acceptable in a time of Covid. No staff cleans the microwave after use. The manager in duty was so rude and unprofessional. He was yelling at me for the sake of parking fees, which he afterwards gave me a discount of $10. So why all the fuss when he could do that. He’s not friendly and doesn’t have customer service skill. Management need to look into it. I felt very humiliated the way he treated me. I had a tiring 4hours drive, which I mentioned to him, but he was just fuzzing. Very unprofessional!
Excellent 9.0
Pros: The shower design in the suites was amazing
Cons: The heating/cooling unit was very loud and also kind of high pitched squeaky.
Good 6.0
Pros: Closeness to airport and cleanness.
Cons: The bathroom is nothing like the pictures. Furniture is very old and needs replacing.
Excellent 9.0
Pros: The big room. Bathroom was nice with tub. View was cool.
Cons: Our shampoo bottle was empty somehow. Location is okay. Not much to do around.
Poor 1.0
Cons: The room wasn’t clean
Excellent 8.0
Pros: Managing as best they can to offer expert service in virus affected times.
Mediocre 2.0
Cons: Frontdesk staff was rude. Couldn’t use debit visa for deposit. Was told parking was $30 for handicap space! Then sent to a room we didn’t book and told there wasn’t any KINGS available.. just had to figure it
Good 6.0
Pros: Location
Cons: The attitude of the staff (night manager) was very cold and condescending. The fact that there was no mention of $25 parking charges at the time of the booking was quite a turn off.
Excellent 10.0
Pros: Excellent staff
Excellent 8.0
Pros: It’s a Hilton branded hotel. Beautiful lobby and rooms. Clean and comfortable. The gentleman at the front desk was very nice as he gave us a late check-out time of 1pm!
Cons: The shower almost didn’t work (I had to pull the diverter numerous times). My boyfriend was not happy the front desk told him he must wear a mask, as he saw another guest without a mask too.
Excellent 10.0
Pros: Close to airport
Cons: Stale food for purchase in the lobby
Excellent 8.0
Pros: Easy access to the airport
Cons: 2 front lights in the front room were out Could of used more light.
Excellent 9.0
Pros: Large Room Larger than average Nice layout
Cons: I cant think of any
Okay 5.0
Pros: The staff
Cons: Lack of maintenance bathrooms door handle was jammed and couldn't close and lock it and bed slid of the frame
Good 6.0
Pros: Very convenient to airport.
Cons: Long walk to north tower and room. I have mobility issues.
Excellent 8.0
Pros: Pizza from the bar. And it was open late
Cons: Parking. Cost and not enough spaces
Excellent 10.0
Pros: Close to parkn fly and to airport and reasonable price.
Cons: No
Excellent 10.0
Pros: Hotel was beautiful and very close to hotel. Unfortunately we could not stay long because we were just there for a layover.
Cons: No
Excellent 10.0
Pros: The staff were excellent from the man at the door helping with luggage to Hotel employee at the desk checking in and giving us meal recommendations to the rest of the staff who texted me and answered questions . We were very well taken care of . T
Good 6.0
Pros: Close to airport
Cons: Room had a opened pop in the fridge, no creamer for coffee Did not seem like it had thorough once over on it
Good 7.0
Pros: This is a lovely building and our room was fine.
Cons: There was only a duvet on the bed so I was either too hot or cold. The staff seemed pretty indifferent about our arrival but then they were pretty busy. The worst thing about the visit was being asked to pay for wifi. In this day and age?
Mediocre 2.0
Pros: Location to airport
Cons: Restaurant and cut backs to customer service
Okay 5.0
Cons: The room was dirty and stunk like cigarettes and the temperature was either too hot or too cool, no happy medium
Good 6.0
Cons: noisy room
Excellent 8.8
All details good and useful
Excellent 10.0
We decided to try the airport Hilton rather than our usual go-to airport hotel. We had flown back to Toronto from the west and were staying in TO for two nights before heading home on Sunday. The hotel has been redone from top to bottom and done very nicely. We rented a king-bed room which was roomy for the two of us. However, I think that it is always the staff that ‘makes it or breaks it’ : this was definitely a ‘makes it’ experience. No forced friendliness and everyone just did their job well. We wanted to spend Saturday downtown and took the airport shuttle then the UP train. Wow! Easy peasy and no traffic or parking hassles: 5 min to the airport and 25 to downtown! Last but not least. There is a new menu featuring a couple of East Indian dishes, which were recommended. I would go to this hotel when I am passing by the airport just for the food.
Okay 4.8
Pros: Bed was comfortable but the dust in the room was appalling ....my girlfriend who I FaceTimed said what’s all that dust on the bedside cabinet
Cons: Better housekeeping that room hadn’t been cleaned in a week ....if I had stayed more than one night I would have complained .....I wasn’t even asked how my stay was when I checked out
Okay 5.0
Pros: late check out
Cons: poor customer service, no complimentary breakfast and no wi-fi for non Hilton members. Even 2 star hotels offer free wifi. Room appearance was underwhelming. They charge 28 dollars for packing and it's not valet, but in the back of building. not cool.
Okay 5.0
Pros: Location and the shuttle service to airport
Cons: No free Wifi and parking
Good 6.0
Pros: Great location for an early flight.
Cons: We were given a room in the lower lobby (basement) and it sort of felt like we were in a dungeon. The room was adequate, but it did not feel like we were staying in a luxury brand hotel.
Okay 4.0
Pros: Proximity to the airport and shuttle service. Great pool for the family.
Cons: The room was coated in a layer of visible dust. No towels in the room except hand and face towels. Staff laughed at my husband on the phone when he called down to ask for a luggage cart. Hotel under renovation, but we were not informed of this.
Poor 1.0
Cons: I had a horrible experience. Lobby area was hot and dimly lit. The bath towels were stained, the bathtub was peeling like it has been sloppily painted. Could not access WiFi. Called front desk and housekeeping, but no one answered. Unacceptable!
Okay 5.0
Pros: Airport shuttle
Cons: Not clean. Hair in bathroom. Marked up walls and surfaces not wiped down....yuk.
Good 6.0
Pros: Would not stay there again
Cons: Out dated rooms. Constructions going on on site. Shower falling apart.
Good 6.0
Pros: Cleanliness
Cons: Extra cost for wifi, or having to sign up as a rewards member to get wifi, very small bathroom with non private door, 2nd floor was very noisy with people coming and going all night and poor door insulation expect little to no sleep.
Poor 1.0
Pros: The pool
Cons: Front desk staff
Good 7.0
Pros: Location was good.
Cons: Room was hard to find it was downstairs. No view
Mediocre 3.0
Cons: The heating fan was very noisy and kept me awake a good part of the night until I finally turned heat off and slept the rest of the night without heat.
Good 7.7
Pros: The beds were comfortable. Shuttle to/from the airport is convenient, if you can time it right. Runs only every 30 minutes during the day.
Cons: I found charging for WiFi access to be a little petty. It's free for Hilton Honors members, so I signed up, but then was told it couldn't be given to me since I booked the hotel through a third-party site.
Okay 5.0
Pros: Location and shuttle staff very friendly an pleasant
Cons: Didn't like the noise from the heat vent kept us awake. For guests the bottle of shower gel was only enough for one, the lotion was not even enough for one had to use some of my own for a Hilton you would think they would provide enough of the basics??
Poor 1.0
Pros: Room was clean
Cons: I did not sleep a wink. Doors opening and closing every two.minutes. party above us. Hotel spoke to them multiple.timea but never put an end to it. It was a horrible experience. It was torture.
Good 6.0
Pros: Like the location and the breakfast
Cons: Bathroom is extremely small In other words compact the tops were not working well
Okay 4.0
Pros: Shuttle to the airport d
Cons: Hole in bedsheets. Expensive breakfast and wifi. Three star hotel at five star prices.
Mediocre 3.0
Cons: It was very loud until like 2 in the morning. Then at 6am the cleaning staff started making a bunch of noise outside my room.
Okay 4.0
Cons: Noise hotel, doors slamming no sleep
Mediocre 3.0
Cons: Only 1 elevator was in working condition. The hotel staff was protesting so every morning they were banging drums and using megaphones from 6:30 am until 8am. The hotel staff was very rude. Also had to pay $25/night for parking with limited spaces
Okay 4.0
Pros: reception and bar staff was not friendly, especially receptionist was rude
Okay 5.1
Cons: Room was not clean.
Mediocre 3.0
Cons: Front desk Staff was curt. Could not believe they actually charged to park.
Excellent 10.0
Pros: The staff was extremely friendly and always helpful. I didn't bring a bathing suit, but the pool area looked very nice.
Cons: The prices at the hotel restaurant were a bit much and you need a car to get to places that are more reasonably priced in the area.
Poor 1.0
Cons: Yes I don’t like about paying parking 25 dollar 💵 per night and it was over charging the three nights -- Canadian dollar one bedroom I was very deg and this hotel and is not even worthid the service the parking was full all the time I
Mediocre 3.0
Pros: I liked the lobby and decor of the entrances and lobby.
Cons: This hotel charges $50 upon checking in $22 you will NOT get back because they have a pay to park system. This system locks you in the parking lot and doesnt let you out unless you press a button. Takes photos of you and car every entrance and exit. BAD!!
Poor 1.0
Pros: The location
Cons: The noise. We booked the room so we could get some sleep before our early morning flight. We didn't sleep at all. People we're banging room door all night and partying. There was a huge brawl outside of hotel. Police were called. Terrible experience.
Mediocre 3.0
Pros: it was Hilton
Cons: the location was near airport, the room had broken items like baseboard and one of the leg of the fridge was broken. It took 3 calls to get a crib
Poor 1.0
Pros: First time, room wasn't prepared. So I switched rooms to one that had a leaking bathroom that started flooding the floors.
Okay 4.0
Pros: Almost nothing.
Cons: Filthy hallways on the 7th floor where my room was. Expensive wi-fi that was absolutely horrible. If I'm going to pay money for wifi it better be good --I wasn't even able to face time using the wifi. Staff that were not helpful when I left and acted as though I was wasting their time. This is the first bad review I have ever given a hotel. I expected MUCH better from a Hilton hotel.
Mediocre 3.0
Pros: Not much
Cons: We ordered wine in the dining room, they brought small carafes but we didn't get any wine glasses. Ordered soup and had to ask the waitress 3 times for a spoon and by the time she brought it the soup was cold. shuttle driver didnt even help with bags
Poor 1.0
Pros: Nothing
Cons: Restaurant was nasty, did not have the room I booked, had to pay for parking,paint was peeling in the bathroom. Stains on the area rug, picture had a weird looking eye in it that creeped me and my wife out
Poor 1.0
Pros: Nothing
Cons: Sheets left on pullout from previous guests. Feces on sheets. Called front desk,said they would take care of it. Never showed. Took sheets off main bed. Parking cameras don't work. Waste 5 mins in and out. No free coffee in lobby and door wouldn't close.
Good 6.0
Pros: It's an airport hotel so does what it's expected to
Cons: Room was a bit small for the Hilton. No frills experience in any way. Made us anxious to get a few hours sleep and get going.
Okay 5.7
Pros: Location is great.
Cons: I prepaid the room while I book the room online. When I checked out, the staff still charged me the room in full. I showed him my booking confirmation and he said he needed to check and if it's prepaid, it would be refund to my credit card but in 7 days!!!!!!!!! Unbelievable. I am in rush of catching a flight, so I just left. During the conversation, the staff (a black male) was as cold as a statue, I hardly image a service staff works a Hilton is as rude as he is. He didn't even show any apology for the inconvenience. I would never come back again. The worst management I ever see in Hilton.
Excellent 10.0
Pros: Very clean & super efficient check in & out. No hassle
Cons: Nothing!
Excellent 10.0
Pros: clean and polite of staff.
Hilton Toronto Airport Hotel & Suites - Mississauga
Rated no. 12
7.7
Good 7.7
Based on 1,366 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.7
Facilities
6.9
Food
6.5
Location
8.6
Overall 7.3 Good
Based on 2,603 reviews
Cleanliness
7.8
Comfort
7.7
Facilities
6.9
Food
6.5
Location
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.5
Facilities
3.0
Food
6.5
Location
6.5
Overall
3.0
Cleanliness
7.7
Comfort
7.6
Location
8.5
Services
7.1
Staff
7.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.0
Comfort
6.0
Facilities
6.0
Location
8.6
Overall
6.5
Cleanliness
7.7
Comfort
7.7
Location
8.7
Overall
9.0
Services
7.1
Cleanliness
7.9
Comfort
7.8
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
7.9
Comfort
7.8
Facilities
7.9
Location
8.5
Overall
7.5
Cleanliness
7.6
Comfort
7.4
Location
8.3
Services
6.8
Staff
7.6

Okay 5.2
I did not know they allowed dogs into their rooms unacceptable
Good 7.0
Pros: Great option for the price Very close too the airport Dated but very Clean Convenient shuttle with super kind drivers
Good 6.0
Pros: Very helpful cleaning staff.
Cons: Reception staff didn't have much patience, especially with those who don't speak English very well.
Mediocre 3.0
Pros: shuttle
Cons: not clean or confortable
Excellent 9.0
Pros: I liked that the shuttle was free. The driver took care of my bags without being asked.
Cons: The cafe didn't open until 11.
Excellent 9.2
The Quality Inn is very convenient to get to the airport and economical. Great place to spend one night. Parking is very limited but you can park next door. The staff did not mention that until I asked. You need a tag for your car so you don't get towed. The room was cold and no thermostat to adjust it but it was not unbearable. We had a dog next door that barked for hours because the owners went out. Would suggest the hotel policy should be not to leave your pets on their own. Overalll I would recommend this for a night but not for a holiday.
Excellent 10.0
Pros: I enjoyed staying here before my early flight. The Staff was great and the hotel is very close to the airport. Thank you
Cons: No
Good 6.0
Pros: Room was clean
Cons: There was no shuttle service, as was advertised. The cost of the 5 minute cab ride from the airport was almost $25!
Poor 1.0
Pros: Nothing
Cons: They charged the room me twice, there was no room for breakfast. The attention was not good. I will never visit that place again.
Good 6.0
Pros: The location was good, near to the airport.
Cons: No elevator to the second floor. This made it difficult for my wife who has mobility problems. They did give us a room on the first floor when I asked. There was no free shuttle to the airport as advertised. They did arrange for a taxi, but I had to pay.
Excellent 8.0
Pros: Great Staff, clean and good central airport location
Cons: Parking lot was pretty full some nights
Good 7.0
Pros: quiet, comfy
Good 6.0
Pros: Location
Cons: The stairs How worn and dirty the corridors were - the room was fine.
Okay 5.0
Cons: room noise was terrible, AC unit was very loud. Rm 162, main floor.
Excellent 10.0
Nice clean rooms wonderful bed and lots of pillows!!!! CLEAN bathroom, powerful shower!!!! Couldn't be more satisfied at the qualty and price!!! More than satisfied....
Good 7.9
The bed. But not the breakfast .was hoping for more.
Okay 5.0
Pros: Location close to Pearson Airport
Cons: Posted breakfast buffet and airport shuttle on line even though these amenities had to be removed due. To Covid. Staff was not around for checkout even though we had noted that we were leaving at 4 am......had to wait 20 minutes to find someone......
Excellent 8.4
Its good value for the money.The receptionist was super nice and helpful
Mediocre 2.0
Pros: Location and price
Cons: Totally noisy room next to ours until 5.00am
Mediocre 3.0
Pros: The room was ok with 2 beds, The AC works fine. The room & toilet were cleaned.
Cons: The personnel wasn't pleasant or courteous. The receptionist at the desk wasn't a customer friendly person. Very poor customer service. She just handed you 2-access card and find you way without any explanations. I won't return to this place for free.
Poor 1.0
Cons: The receptionist refused to provide invoice during checkout. The breakfast contained only one small juice, one muffin and one orange or apple.
Excellent 8.0
Pros: Very close to airport.With covid ....we were able to get take out and eat in our room.The restaurant was very good
Cons: husband forgot his 2 coats and when called we were told due to covid.....I told them there would be a bill if the coats were thrown out.WE picked them up on our way back home.
Excellent 8.0
Pros: Location, price and cleanliness
Cons: No
Excellent 8.0
Pros: All good
Cons: There is no fridge and microwave in room
Good 6.0
Pros: Fast check in. Great clean room.
Cons: The midnight clerk was very unhelpful. I requested a set of towels and I was willing to pay for it.But she refused to accommodate.
Good 6.0
Pros: close to airport shuttle service free breakfest
Cons: we were supose to have parking but was advised when booking in we had no parking they gave a print out and showed no parking there was no place left to park hotel over booked parking we had to pay extra park in park and fly cost us
Excellent 10.0
Pros: great breakfast
Cons: no sink plug in bathroom or in bathtub
Okay 5.0
Pros: clean room's comfortable bed's. So close to airport with free shuttle.
Cons: smelled like someone was smoking in our room.
Excellent 10.0
Pros: Service
Cons: No elevator for luggage
Excellent 8.0
Pros: Decent hotel for staying close to airport, Great to have a shuttle bus, friendly and helpful drivers Room was clean NO - Elevators, staff were nice to take our luggage up, but still hard for seniors to go up/down.
Cons: Room not warm enough (i'd say on the colder side) for this time of year, but only takes a few min to warm up (nice) Somehow I reserved on main floor, but did not get it, was given to someone else (perhaps due to our later check-in due delays etc.)
Poor 1.0
Pros: Nothing
Cons: Not clean. Possibility of bed bugs. Sheets and towels are stained
Okay 5.5
No soundproof. You can hear the guests next room and takeoffs & landings of the planes.
Okay 5.0
Pros: OKOK
Cons: OK
Good 6.0
Pros: The short distance from the Airport.
Cons: They put us in Rm 102 which had a very tiny window. The room had very dark colours, so we felt like we're in a dungeon. The common area smelt like We were not given the option to stay in the room until 12 after check out like the guy after us was.
Okay 5.0
Pros: The location was excellent. I like the way they handle the free shuttle with previous booking.
Cons: The rugs were filthy...the hotel needs upgrading, our room was clean but the rugs were dirty.
Excellent 10.0
Pros: Check in easy. Staff very pleasant. Made the whole experience uncomplicated.
Good 7.0
Pros: Hotel was very accessible to all major highway and close to the airport I would recommend a major update facelift and new furniture also every time you flush the toilet you lose water in the shower so maybe redo some of the plumbing
Okay 5.0
Cons: Parking
Good 7.0
Pros: Location, staff and nearby restaurant. Airport shuttle drivers were very nice.
Cons: No elevator to second floor. Had to carry luggage up 2 sets of stairs. That was 2 pieces of 100 lbs.
Excellent 10.0
Pros: The room was very clean. The breakfast was excellent. The hotel shuttle arrived promptly at the airport and it was a quick drive of 5 or ten minutes and left the hotel in the morning at the scheduled time.
Cons: The A/C could have been a little quieter. There was no elevator to the second floor and if there was, I couldn't find it.
Good 7.0
Pros: The staff were ALL very friendly. The breakfast was also great!
Cons: The hotel is definitely showing i'ts age. The bathroom sink counter was slanted, looks like it would fall if you leaned on it. The bathroom door wouldn't shut (not aligned properly) and the actual hotel room door stuck (you had to push hard to open it)
Poor 1.0
Pros: It was fairly clean
Cons: The rude staff
Poor 1.0
Pros: Kind staff, clean place, firm mattresses.
Cons: - paid extra for 2 queen beds. Received only 2 double beds upon arrival. - no fridge in room. Reception couldn't get us one either. - You can hear all the footsteps and convos of ppl passing by throughout night. - couple light bulbs dont work.
Poor 1.0
Pros: The location. Free shuttle to airport.
Cons: The hotel is old and outdated. The walls are thin, you can hear everything going on in the hallways and in the rooms next to you. The front desk clerk barely spoke to us, placed the room key on the counter and didn't even tell us where to go.
Mediocre 3.0
Pros: Breakfast was included which was good for the teenagers I had with me.
Cons: the hotel and room had an unpleasant smell, there were water marks in the ceiling and wall, pillow case was dirty (we have pictures), a side entrance door was held open with a chair which we didn't feel safe about, Poor experience not worth what we pai
Poor 1.0
Pros: Great location. Friendly staff.
Cons: 3 fire alarms in the morning. One at 6:30 one at 7:30 one at 8:30. Bathroom door wouldnt close past the toilet.
Poor 1.0
Pros: Its proximity to the airport
Cons: I was tempted to ask for a refund. Terrible condition of stairway to our second floor, dust hanging from the ceiling vent in the bathroom, no sink in the bathroom, blanket on the bed had a godawful stain on it. Our room felt grungy and outdated.
Okay 5.0
Pros: Very good location for the adjacent long-term parking lot.
Cons: The walls were paper thin.
Poor 1.0
Pros: Location and prio
Cons: We got bitten by bedbugs I have tried contacting the hotel and got no response
Mediocre 3.0
Pros: Location. Breakfast was fine.
Cons: There are no elevators. For an airport hotel when we are all hauling baggage?? Really?? Staff are harried, most not competent. They simply could not care less. Man in morning had to scramble and call cabs as the night woman didn't record shuttle request.
Mediocre 2.0
Pros: Location
Cons: I paid for 3 rooms with 2 queen beds. I received 3 rooms with 1 king bed. The staff said that they could not move us to the room I paid for. Very awkward situation! I can not trust that what I pay for is what I will get!
Mediocre 3.0
Pros: The room and free breakfast were good.
Cons: The internet in the room did not work at all. I was forced to work from the lobby. This is really frustrating, given that we had just come back from Japan and were awaken for almost a day. No reimbursement offered. They contacted you yo inform.
Okay 4.0
Cons: Room was actually placed out in the stairwell. I mean right through the doors by the staircase. Who would ever put a room there? Mickey Mouse operation.
Mediocre 3.0
Pros: Breakfast
Poor 1.0
Pros: The lication near the aeroport
Cons: The service and the staff is just zerooo
Okay 5.0
Pros: Location
Cons: The restaurant was substandard
Good 7.7
Pros: Friendly staff and a nice free morning breakfast
Cons: Night Staff at the restaurant didn’t seem to know what was going on ever....but still good food.
Mediocre 2.0
Pros: Location
Cons: The staff was extremely unhelpful and rude. While I was at the front desk, discussing a discrepancy, the phone rang. She cut me off in mid sentence to answer the phone.
Mediocre 3.0
Pros: Close location to airport
Cons: No elevator to 2nd floor and when we asked for help to the room with our luggage upon check in and check out we were told that there was no one to help!!!!!
Okay 4.0
Pros: The shuttle to the airport
Cons: The shuttle was 10 min late to the airport, staff wouldn’t give me a receipt because it was pre paid, poor internet connect, phones were down in hotel, had to wait around for 2 hours for a room. No elevator, staff was rude and didn’t feel we
Okay 5.7
Cons: Noisy neighbors with thin walls made for an unpleasant nights sleep.
Mediocre 3.4
Cons: No internet on the room.
Excellent 10.0
Pros: Free shuttle. Great customer service.
Cons: Wish it had a refrigerator.
Excellent 8.5
Pros: The hotel is extremely close to the airport with a free shuttle both ways. Shuttles to the airport ran every half hour, including very early in the morning. The hotel was very clean and modern with a spacious room. It was a great deal for the price, especially if you need to stay close to the airport. The rooms were also very clean.
Mediocre 3.0
Pros: close to the airport
Cons: Old, needs updates, brekfast wasn't worth the time
Mediocre 2.5
Pros: Nothing to be liked about, it is not a good place to spend overnight. Corridor & rooms are bad Odour. Shuttle driver was not polite at the airport pickup. No elevator to carry the luggage upstairs as a result we went through a surprise and hustle to transfer 1st floor. Check in at the midnight, we are exhausted because travelling with lot of luggage, no one is there is to help to carry the bag. So we did our-self, in this hustle and surprise, forgot to remember that we have placed one of our Apple gadget in the lobby table, forgot about it, remember next morning, rush to the lobby, it wasn't there. When asked to the front desk personnel there response was not great & not willing to check the camera in the lobby, simple answer it is public lobby shared between comfort inn & restaurant, socked by the response. As a result lodge a police compliant, waiting to find the gadget. It had lot of hospitalized photo's which was not backed in cloud, we need for this.
Cons: Corridor & room bad odour, The flush for the toilet was in a tight place difficult to reach. No responsibility with front desk personnel. Don't recommend for a stay, even chosen be careful with all the items as there is no camera covering coffee table in the lobby.
Excellent 9.7
Pros: So close to airport . Also shuttle is amazing
Excellent 8.0
Pros: The pleasant helpful staff, the free full breakfast, the easy parking, choice of pillows , wifi and cleanliness.
Cons: The warn out stair case near the front desk created a poor impression upon arrival.
Quality Inn Toronto Airport - Mississauga
Rated no. 13
7.3
Good 7.3
Based on 2,603 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Overall 8.0 Excellent
Based on 1 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0

Excellent 8.0
Pros: The owner was very nice, and accommodated my late arrival.
Cons: The rooms are not very sound proof.
Nap Station Toronto Airport Yyz - Mississauga
Rated no. 14
8.0
Excellent 8.0
Based on 1 reviews
Details
Reviews

Cleanliness
7.1
Comfort
6.8
Facilities
5.4
Location
7.4
Overall
5.3
Overall 6.2 Good
Based on 1,025 reviews
Cleanliness
7.1
Comfort
6.8
Facilities
5.4
Location
7.4
Overall
5.3
Cleanliness
10.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
4.7
Cleanliness
7.0
Comfort
6.8
Location
7.6
Services
6.2
Staff
6.5
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
5.5
Comfort
5.5
Facilities
3.5
Location
7.5
Overall
3.5
Cleanliness
7.3
Comfort
7.0
Location
7.4
Overall
3.0
Services
6.1
Cleanliness
7.1
Comfort
7.0
Location
7.4
Services
6.1
Staff
6.3
Cleanliness
7.0
Comfort
6.7
Facilities
6.0
Location
7.3
Overall
6.4
Cleanliness
6.9
Comfort
6.5
Location
7.1
Services
5.7
Staff
6.4

Mediocre 2.8
Rooms smell like shawarma, no parking, do not stay here
Okay 5.0
Pros: it was clean
Cons: no staff after 11pm, no safety as u check out urself if u have to leave before 7am and just leave ur keys in a bin at the front and elevator isn’t on once the staff leaves, I also paid $100 security deposit and didn’t get it back.
Mediocre 2.0
Cons: The hotel was very dirty, spider webs, grease stains, the bathtub had mold, couldn't flush the toilette so I had to use the ice bucket to throw water at it. Blankets had stains and did not smell clean.
Excellent 8.0
Pros: Simple
Mediocre 3.0
Pros: had a roof
Cons: filthy and disgusting. The beds are disgrace to all the other beds in the world… could not sleep in them cause of all the dirt and disgusting spots
Mediocre 2.0
Pros: There wasn’t any breakfast. I was in quarantine and there wasn’t a restaurant in a hotel. It cost too much money for me to order Uber food for me every day. Never again I will stay in this hotel. Only a shuttle was good
Cons: Restaurant inside hotel
Mediocre 2.0
Pros: New bathroom
Cons: Elevators close at 9 pm. Shuttle wasn't coming and when I called back I got yelled at because he said I told him to pick up at 530 and I wanted pick up at 515. So he yelled and told me to get a cab. So we did. Will not count on shuttle service again
Okay 4.4
I called the receptionist regarding why the credit card was credited twice when I only stayed there for one night and if they have also seen my one earring in the hotel. I called 3x because she kept my call on hold and doesn't answer my question.
Mediocre 3.7
Pros: Location.
Cons: Bad attitude by the staff at the front desk
Okay 5.0
Pros: Next door to great breakfast place ZET's (Cash Only)
Cons: was confusing as also a car rental place Not a normal hotel in anyway
Excellent 10.0
Pros: Location
Good 6.0
Pros: CLOSE TO THE AIRPORT
Cons: WAS MORE CONCERNED WITH RENTAL CARS THAN HOTEL GUESTS
Excellent 10.0
Pros: Airport proximity Quality of services
Cons: Liked it all Error below...NOT from CT
Good 6.0
Pros: Close to Pearson Airport, comfortable bed, room was clean, friendly staff
Cons: Room walls were paper thin. I was able to hear my neighbors shower running, toilet flushing & phone alarm throughout the duration of my stay.
Good 7.1
Pros: Close to the airport. Very comfy bed.
Cons: Vending machines broken. No restauarants nearby. None that deliver either.
Okay 5.7
Pros: The location to the airport was good. The rooms themselves were ok even though the exterior of the building did not look like a hotel (sitting on top of a car rental business). The price was good at the time as other hotels in the area were charging 2-3 times of this location.
Cons: The TV only had basic local cable, 5 channels
Excellent 10.0
Pros: It was very clean and well appointed for such a small place. Hotel Employee was very happy with the 24 hour airport shuttle because I arrived at 1230 am. The location is very close to the airport. The price per night was very inexpensive. Very good value.
Cons: The "breakfast" included is actually for the Subway next door. I would've been ok with that but Subway doesn't open until 9 am! I have to leave the hotel at 8 am. It felt like a way to get you in the door but then falsely advertised the meal
Mediocre 3.4
Pros: Nothing
Cons: The place is horrible. I don't even think that we slept on mattresses. I have no idea what kind of foam thing it was. The staff were horrible. Rushing and rude. The tv faces the wall and the air condition shuts off at a certain point. As I drive in I knew I should have turned back
Okay 5.7
Pros: Good location. Zets near by. Staff very friendly and helpful.
Cons: Departure route close by so noise can be an issue. Rooms a bit industrious but everything there.
Poor 1.0
Pros: Nothing, the beds were clean
Cons: It took over one hour to get there (2km) from the airport at midnight :( The staff weren't overly helpful, the alarm clock wasn't set, there was a hole in the ceiling, the heat pump was load, it's so overpriced for the quality!! Wow
Excellent 10.0
Pros: The room was so clean - Bed soooooo comfortable -Thank you
Cons: No everything was excellent - even the restaurant next door,
Good 6.5
Pros: Morning shuttle to airport was prompt.
Cons: 1. Checking in was a hassle. I had to give them a difference credit card (that had raised numbers) so they could make an imprint of it for incidentals. 2. I'm alright with the free breakfast being a Subway 6" flatbread and coffee, but limiting it to just egg & cheese was annoying. Especially when the menu cost is the same no matter if meats are added or not.
Mediocre 3.5
there is no restaurant in hotel,just near subway,no breakfast available in hotel they provide sub from subway
Good 7.7
Pros: Thee hotels located above their checkin and a few restaurants, the hotel does car rentals so if I was in need for one it would have been great. Once you take the elevator to the hotel floor you soon realize that it's only 1 floor. But it's super clean you can tell the this place has been renovated recently. The rooms are the same, very clean and newly remodeled. The also have an airport shuttle service which is super convenient definitely helps save money not paying for a cab.
Cons: Few things that caught my attention is that this hotel is not really located to much varieties of food, so if you do the have a car and you don't want to walk a good distance Subway is you best bet since the are right next door,while the other place is cash only. You would like the hotel would give you a list of places to order,but since it's so close to the airport I don't think they anticipate staying longer than 2 days since the room only had a very small trash can in the bathroom. Also disappointed that I had to locate the spot for airport pick up and then call them I was so sleepy that I just paid for a cab. They should have included where they could pick you up in the email,but it was more shocking that when I was being taken the airport I had to load my own big suitcase in the back of a tall van myself and take it upon arrival. I mean common courtesy is all I ask for,but other than that no real complaints
Okay 5.4
Cons: no newspaper
Okay 5.1
Pros: Bed was nice
Cons: soul-sucking part of town
Okay 5.4
Pros: nice modern decor, only two floors, comfy mattress
Cons: No customer service skills by front desk attendant, stained comforter, hairs in towels made me think they were only folded after last guest not washed and replaced. Luckily we didnt have to stay too long. Improvements in customer service and satisfaction can be made.
Good 6.5
Pros: Clean, convenient, shuttle available.
Cons: Our experience was fine but we stood in a long line at the desk for service x 3. Three times we witnessed disgruntled clients, two of which were regarding the car rentals which operate out of the same desk at the hotel. Breakfast was advertised but that is available only from 9-11 AM.
Excellent 8.3
Pros: Nice modern decor, functional and roomy
Cons: the staff and systems are a little dis- organized. Wait for shuttle, checked in over and over, frustrated customers at desk, lack of acknowledgement of customers, lack of responsibility for service from staff.
Nu Hotel Toronto - Mississauga
Rated no. 15
6.2
Good 6.2
Based on 1,025 reviews
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