Car hire at Zagreb Franjo Tuđman Airport

Dirty vehicle and unclear charges

Pros: The vehicle itself was good.

Cons: It’s still unclear to me how much is being charged for my rental. I booked it for $130. My invoice says something else. I never got a receipt. When I asked about the charges at Zagreb at the time of pickup, I was told I would pay what I booked it for even though the contract showed all sorts of prices. Also, the car was not clean.

Pros: They were friendly when I picked the car up and the car was in good condition.

Cons: The cost in the end was about triple the quote when I booked. I will never rent a car from them again.

A bit slow and confused personnel

Pros: Car, value for money

Cons: Slow check in. Told us to bring the car back in front of their office. On the day of return told us that it is not good and that we must take it to their parking lot

Chareged more than agreed

Cons: They charged 500kn which is 65EUR for going from Zagreb to Slovenia which is in the EU and they never informed me about such charge or tariff for going “ over border “!!! that amount was larger than the sum of the whole rent for 3 days i agreed to pay. manipulative and not transparent toward customers . Plus the charger in the car was not working