Book Avis car rentals at Albany Intl Airport

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2.4

Pros:Staff at counter was friendlyCons:--Staff at counter was unable to be reached by phone. Drove 3 1/2 hours each way (NYC --> Albany) to drop off old rental and pick up a new one, then was told at counter that I needn't have made the drive in the first place and I could've just kept the original rental. --Car smelled of cigarettes. Was told to just write down the issue on my rental agreement. --Staff at counter was unable to be reached by phone a second time (and I called over 20 times). This became an issue when I had to extend my new rental. --Toll-free customer service was completely useless when I contacted them to voice my concerns. --In a word, Avis = terrible. I've been an Enterprise customer for 12 years, and I'm kicking myself for using Avis this time.Reviewed 17 Jun. 2020

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6.0

Cons:Staff needs to clean the cars inside and out before renting. I went inside a vehicle and it wreaked of cigarette smoke. It was disgusting. Another vehicle wasn’t clean on the outside.Reviewed 17 May 2021

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2.0

Pros:They did not have the truck I reserved. I reserved a pickup truck for moving and they wanted to replace it with a Toyota Corolla and could not understand why I was not satisfied. The manager was rude and extremely unhelpful. I was given the number of Avis customer service, waited on hold for 20 minutes, only to find they were closed. I was not able to rent from them and had no choice but to pay triple the cost to Alamo for a pickup. For this reason, I am requesting a full refundCons:If they had the vehicle I reservedReviewed 11 Jun. 2021

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8.0

Pros:Very easy process.Cons:My car hadn’t been washed though the interior was cleaned.Reviewed 7 Jul. 2021

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10.0

Pros:convienientCons:nothing reallyReviewed 7 Jul. 2021

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6.8

Counter personnel refused to serve me.Pros:Great price on the car rental!Cons:Laura at the rental counter simply refused to serve me. I had a reservation number. Didn’t matter—I was refused service. I went over to the budget counter and they were willing to rent me my car (apparently Avis and budget share the same computer system).Reviewed 17 Apr. 2018

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5.2

Cons:The price was ridiculously expensive.Reviewed 26 Aug. 2019

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7.6

Cons:The inside of the car was dirty, looked like a spilled soda all over the center console.Reviewed 18 Mar. 2019

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8.4

Quick drop offPros:Convenient, uncomplicated drop off process.Reviewed 6 Dec. 2017

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9.2

Pros:Efficient pickup and drop offCons:It was a Kia not a ChevyReviewed 28 Oct. 2018

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9.6

Albany to NorwalkPros:Cathy, at the Albany Avis counter, was vet caring, realizing I had just come from Florida, hurricane Irma She was helpful in directions etc.Cons:The car, was smaller than I thought and there was nothing much better available.Reviewed 20 Sep. 2017

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5.6

Pros:Did not have the car I reserved so I was "upgraded" to an SUV (Santa Fe) which was okay but disappointingCons:The car was not cleaned very well.Reviewed 17 Jul. 2017

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More

• 8.9 /10Enterprise Hire Cars at ALB
• 7.3 /10Budget Hire Cars at ALB
• 6.5 /10Dollar Hire Cars at ALB
• 8.1 /10Hertz Hire Cars at ALB
• 8.6 /10Alamo Hire Cars at ALB

• How much does it cost to hire a car from Avis at Albany Intl Airport?

  On average a hire car from Avis at Albany Intl Airport costs $118 per day.

• What is the most popular hire car from Avis at Albany Intl Airport?

  Intermediate (Ford Escape or similar) is the most frequently booked hire car type from Avis at Albany Intl Airport.

• Where can I find Avis hire cars at Albany Intl Airport?

  737 Albany Shaker Road is the closest Avis hire car location to Albany Intl Airport. The telephone number for this location is +1 518 242 4440.

• Does Avis offer shuttle or airport pick-up services from Albany Intl Airport (ALB)?

  Yes