2.0
Avis left before I arrived at 1130. I called Hotwire and they said they talked to Avis people next day at location, but impossible because they were closed. So I got gouged by Hertz. Will never use Hotwire, Kayak or Avis againReviewed 30 Nov 2023
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9.6
Pros:Staff was great, pick up and drop off we’re quick and easyCons:Seemed expensiveReviewed 9 Nov 2020
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10.0
Pros:Very excellent staff!Reviewed 7 Oct 2020
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10.0
Pros:Very friendly staffReviewed 18 Feb 2020
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7.6
Cons:Very basic economy car.Reviewed 9 Dec 2019
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10.0
Pros:The ladies at check-in couldn’t have been any nicer.Cons:It would have been nice to have someone in the lot assisting upon return to the airport.Reviewed 9 Oct 2019
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2.0
Cons:We were taking a car one way, plans changed and I was told that if we returned the car to it pick-up location that it would be cheaper. Nope, still over $800.00....never use avis again.Reviewed 11 June 2018
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7.6
OverchargedPros:Car was nice and efficient.Cons:Charged for 'accepting' a waiver for additional insurance. So confusing and deceptive.Reviewed 28 May 2018
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9.6
Stayed open latePros:Our flight was delayed and the rental desk stayed open late so those that had rentals could get their cars. I realize this is usually standard practice but I really appreciated it.Reviewed 5 Sept 2017
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10.0
Pros:Really liked the upgraded car! It was fast and easy drop off and pick up also.Cons:I wish there was a USB charger in the carReviewed 31 May 2017
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6.4
Smoke smellPros:The service at the counter was good.Cons:The car was relatively new and was supposed to be a non smoking vehicle. You couldn't smell it as much when the car was cold, but as it warmed up inside, the smell got stronger and by the time we realized how bad it was, it would have been very difficult to go back and change. Also, the Bluetooth connections didn't work. We guessed that they had been disabled and perhaps we were supposed to pay for an upgrade to get it to work but if that was the case, it was not made clear.Reviewed 3 Jan 2017
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