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3 locations in Ballard
Filters
Reviews
2.0 Poor
Sept 2020
Pros:
Nothing! I called the downtown Seattle company after realizing that Kayak sent me here when I put in Seattle airport pick up.. I was told the best way to get to them was take the light rail to University district and then uber over to their office. Ok! So I took light rail which took about 50 minutes and then proceeded to get an uber which took another 40 minutes because none were available. When I finally arrived at the Enterprise office it was exactly 3:03. They close at 3:00. The young lady looked out the door at me standing there sobbing dragging a suitcase and turned off the lights and walked out the door. No comment....no concern......Nothing. I then spent another 30 minutes getting another uber and sitting on the curb crying. By the time I got where I needed to go I was over an hour late and missed seeing my son whom I have not seen in 2 years!Cons:
Just about everything. I called the downtown Seattle company after realizing that Kayak sent me here when I put in Seattle airport pick up.. I was told the best way to get to them was take the light rail to University district and then uber over to their office. Ok! So I took light rail which took about 50 minutes and then proceeded to get an uber which took another 40 minutes because none were available. When I finally arrived at the Enterprise office it was exactly 3:03. They close at 3:00. The young lady looked out the door at me standing there sobbing dragging a suitcase and turned off the lights and walked out the door. No comment....no concern......Nothing. I then spent another 30 minutes getting another uber and sitting on the curb crying. By the time I got where I needed to go I was over an hour late and missed seeing my son whom I have not seen in 2 years! If I go shopping on Kayak and say I want to pick up a car at the Seattle airport PLEASE don't send me shopping at a rental agency that is miles away from the airport without placing that information clearly at the top.4.4 Mediocre
July 2020
Pros:
Staff was friendly. Truck wasn’t correct, dirty and grossCons:
Don’t double charge my account upon return. Not a cool process for taking people’s m0ney10.0 Wonderful
June 2020
Pros:
Staff was super friendly, cleaning procedures made me feel very safe, and we drove the car across the country - it was comfortable and I was very happy with the car and experience!!8.8 Very Good
Aug 2019
Cons:
Pick up and drop off2.0 Poor
July 2019
Cons:
I had booked at car at the airport and Enterprise had the pickup in downtown Seattle.10.0 Wonderful
May 2019
Pros:
After driving on the freeway with my just-picked-up rental, it started to make a loud "thrumming" sound that made us nervous to drive it cross state. They saved the trip and didn't bat an eye when I showed up at the next available location to ask for a swap of vehicle.2 locations in Ballard
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Reviews
2.0 Poor
Apr 2024
2.0 Poor
Oct 2023
2.0 Poor
Sept 2023
2.0 Poor
Nov 2022
2.0 Poor
Nov 2022
10.0 Wonderful
Oct 2022
2 locations in Ballard
Filters
Reviews
10.0 Wonderful
Mar 2024
8.0 Very Good
Feb 2021
Pros:
The car was excellent.Cons:
If they have a well training clerk at the front desk reciving the cars2.0 Poor
Aug 2017
Cons:
charged my account 1400$ for the hold charge of the rental. which screwed up my finances for my vacation. and there response was "there is nothing we can do and we don't offer compensation for this matter, it is not our fault the bank took that much." well who told them how much to take? never got an answer.6.0 Okay
Jan 2017
Pros:
Great location with no long lines.Cons:
unclean car. Looked like it had been on an off-road trip. the attendant gave an excuse that they dont have a car wash but that does not really help me.10.0 Wonderful
Aug 2023
8.0 Very Good
June 2023
2 locations in Ballard
Filters
Reviews
10.0 Wonderful
May 2021
Pros:
Friendly staff, pick up and drop off were easy2.0 Poor
Jan 2021
Pros:
The staff member was not pleasant. Tried to sell and after declining he refused service.Cons:
Fire him. Clearly he was having a bad day or just doesn’t like his job. He should be fired or put in the back where he is away from customers.10.0 Wonderful
Sept 2019
Pros:
Easy drop off, I requested to update the drop off address and all was arranged.9.2 Wonderful
July 2018
Pros:
Easy pickup, courteous staff, not much waitingCons:
Staff was gone from desk for 15 minutes when we first arrived (there was just one person working). I had an infant with me, so I was eager to get the car and go. So, waiting was a little frustrating. But given that I likely would have waited in a line at the airport, it wasn't a big deal. Once he returned, he was very kind and quick to get me to my car.10.0 Wonderful
May 2018
Pros:
Easy check in and out, clean car, convenient location.10.0 Wonderful
Apr 2017
Pros:
Courteous and efficientCons:
Very good serviceOne location in Ballard
Yes. Based on our information, SIXT in Pike Place Market is the cheapest car hire location in Seattle. It is located at 1521 2nd Avenue, Unit R2.
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