Reviews for Budget in Seattle
- All reviews 100%
23 Aug 2017
The shop was closed!
Pros: Overseas woman on their hotline was quick to understand the situation and try to offer alternatives, although there turned out to be none
Cons: The store was closed! I made my reservation for 5, I had no way of knowing the place closed at 5 as well! I didn't want to show up *before* 5 just to be told that my car wasn't ready yet and could I please take a seat, so I showed up about 5:30 and was greeted to a locked door. When I called their help line, they told me the only location still open in the city was the airport, and they were totally sold out. What's more, when I asked if I could pick up my rental first thing in the morning, they said the car was no longer available! How is that possible I wonder, since I hadn't picked it up yet and they had just closed! A company in the business of logistics as much as Budget should be more adept at informing customers that they need to show up before their reservation time if they close simultaneously.
22 Aug 2017
Great Pricing with an AWESOME STAFF!!!
Pros: When I checked in, the person at the counter (I can't remember his name) I believe he was the franchise owner, was super friendly, not pushy when it came to needing insurance or electronic extras, all which I brought myself. He asked why I was in Seattle and when I told him our plans, he shared some great suggestions along with some fun stories of his own experiences. When we dropped the car off the next day, he looked at me with a big smile and said "So, how was it?' Because he remembered me and was excited to hear about our amazing day. I would HIGHLY RECOMMEND this location.
Cons: There isn't one thing I could say bad about this location. The staff is awesome, the car was great and for the money you can't beat it. A++++++++
10 Aug 2017
High price for an older car
Cons: Cranky guy at this rental place, older not so clean car & high priced!
5 Aug 2017
Cons: Guy was helpful but only one person to check you in and pull the cars around so took forever. Not his fault, he needed help