Reviews for Alamo in Seattle
- All reviews 100%
17 Aug 2017
efficient pickup/dropoff but dirty car
Pros: drop off at YVR very efficient
Cons: car was not clean
6 Aug 2017
Pros: Our car was very comfy, great on gas and the service staff were great.
Cons: No need to upgrade or get any bells and whistles the way the staff may try and sell you on
20 Jul 2017
Pros: The women on duty was friendly and helpful.
14 Jul 2017
Bald and flat tires
Pros: The cars were nice and clean. Nice staff at pick up and easily got the car and was set to drive on my 2 week, one-way rental to Los Angeles.
Cons: We thought it was strange when we picked up the car it only had a half tank of gas, but since it was our first time renting we weren't sure if that was normal or not- turns out you're supposed to have it filled when you get it. It wasn't a big deal because we were in a hurry. However, after the first day we noticed how bald the tires were. I mean, so bald there was no tread and the metal wires from inside the tire were clearly showing. We had a 2 week rental and were traveling from Seattle to Los Angeles. I'm appalled they would send out a car with tires in such terrible and dangerous condition, especially for a renter who was driving so far. After having the car for 4.5 days a chunk of rubber came off of our passenger side tire, but it was still holding air. At this point in our trip we were camping on Mt. Hood in Oregon with no cell phone reception. The next day we had a flat driver's side tire and had to put the donut tire on ourselves, since we didn't have service to call Alamo's customer service. When I could call customer service they suggested we drive to Portland to exchange our car. It was well out of our way to have to exchange the car and ruined a full day of our trip- let alone the stress of driving down a curvy mountain afraid of a tire blowout. Once I exchanged for a different car at the Portland Alamo the new rental worked out fine but had not AUX input- which was inconvenient. My advice is check your tires. Do not trust Alamo to make sure your rental vehicle is in safe driving condition.