2.0
Horrible wait for pickup. Hours. Dropoff equally bad since they wrote the wrong mileage. Made me wait in line at counter. Never again Budget.Reviewed 21 June 2026
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2.0
Worst experience ever. They let me rent a car one-way and provided me with a confirmation number. When I showed up, they told me they wouldn’t rent me a car one-way, and I was left stranded. Terrible customer service.Reviewed 21 June 2026
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10.0
It was a very good experienceReviewed 21 June 2026
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2.0
Not a fan! On my way to pick up the rental car, I received a call stating there was no car available, sorry for the inconvenience. The reservation system was not accurately reported available cars at the location.Reviewed 19 June 2026
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8.0
They gave me an SUV hybrid vehicle, which I could never figure out how to operate properly I asked for a standard economy car and I guess they thought they were doing me a favor bio I didn’t understand the car very wellReviewed 19 June 2026
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2.0
The car was fine, but the staffing of the rental counter was horrific. I walked up there and it was the only counter that had a line. The other rental car companies had very short or no lines. It took one hour of standing in line until I got up to the counter. I complained and the lady said, "yesterday the line was 3 hours." She said it in a way I guess to make me feel better or lucky. All it did was reinforce how poorly run the Pittsburgh International Airport Avis/Budget counter it. If you regularly have long lines then you need to adjust how you run your business. Never again will I rent from them when flying through Pittsburgh and I'll be very hesitant to rent from them period. Why risk having to wait 1-3 hours?Reviewed 19 June 2026
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2.0
The agent at the counter would not rent me the car without selling me insurance for €30/day despite me having adequate insurance through my credit card. Everyone else before and after me in the lineup experienced the same. I had not pre-payed so I walked away and used another rental company at the airport. There was no mention of being obligated to purchase their additional insurance when I made the booking.Reviewed 18 June 2026
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10.0
Great service made all the difference at Budget in Glasgow, Kevin gave us all the info we needed to have a safe and enjoyable experience. Great value for money too!Reviewed 18 June 2026
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10.0
Everything was great. Long walk with luggage to taxi station.Reviewed 18 June 2026
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10.0
It was exactly what I needed at a great price!Reviewed 18 June 2026
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6.0
The first car they were about to put us in - the front tires didn’t have any treads left on them. Luckily they put us in another vehicle of equal value with no issue. However, the worker couldn’t give me a receipt because her printer was broken. She said she would email me one, but I never received one until we returned the car in Atlanta.Reviewed 17 June 2026
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6.0
There was just one person at the counter with a long line. Nobody came to help him. The car I received was dirty.Reviewed 17 June 2026
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