Book Budget car hires at Ann Arbor Airport

Reviews

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Traveller rating

Wonderful

3772

Very Good

1553

Good

193

Okay

1136

Fair

137

Mediocre

0

Poor

4527

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pick up and drop

10.0

Easy pickup and drop offReviewed 27 Nov 2023

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4.0

Budget only had 1 Representative servicing customers. Customer lined up past outside door and waiting time was 3+ hours. Worse thing is that the rep said that he has been the only one working for several months and Budget Rental has not hired any other Reps to help perform customer servicingReviewed 27 Nov 2023

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10.0

The car was ready as expected. The car was a little dented and not as nice visually as we are used too, but it was fine.Reviewed 27 Nov 2023

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4.0

I specifically sought out to rent a RAV4 because I am thinking about buying one in the future. I got a confirmation that a Rav would be available when I went to pick up my rental. I was told they only had a few cars left at Budget. I told then confirmation number and basically got a shrug from the desk clerk. I got a a different vehicle instead. The back seat wasn’t clean and front area wasn’t wiped down very well either. Why if they know people have reservations, wasn’t there enough cars in the lot to accommodate? I doubt I’ll rent from Budget again. Kayak also let me down.Reviewed 27 Nov 2023

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4.0

Easy pick upReviewed 27 Nov 2023

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2.0

There was delay to pick up. Not clear with actual time of pickup. There was no one ask me if I returned the key. I have to FedEx the key to avoid being charged. And the person who looked at the gas was not correct.Reviewed 27 Nov 2023

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10.0

Very fast, informative, and efficient service. Nice car.Reviewed 26 Nov 2023

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2.0

I'm funny very very cheater Be careful customer Don't choice this rental companyReviewed 26 Nov 2023

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2.0

Needed to cut my trip short due to a work emergency and was told I could get a refund for the days not used but it was never given.Reviewed 26 Nov 2023

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4.0

The car worked well and was good on gas. Pick up was complicated for no reason as well as poorly explained and drop off was also full of issues as well with incompetent staff.Reviewed 26 Nov 2023

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2.0

The pickup service was fine, but drop-off at the Orlando airport was the worst customer service I have ever experienced. And the only vehicle available was a gas-guzzling pickup truck, which compounded the price gouging for gas.Reviewed 26 Nov 2023

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10.0

The manager was very helpful and patient. He explained and helped during both pick up and drop off while assisting other cusomers too. Very much appreciate it! We wanted a toyota rav but he recommended a newer nissan and we were really happy with how well it served through the tough roads of new mexico and grand canyon parks in arizona.. Thanks!!Reviewed 26 Nov 2023

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• 7.8 /10Enterprise Rent-A-Car Hire Cars at ARB

• Does Budget offer shuttle or airport pick-up services from Ann Arbor Airport (ARB)?

  No (according to our data)