Does Budget offer shuttle or airport pick-up services from Cincinnati Airport (LUK)?

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Driver's age: 25-65

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Does Budget offer shuttle or airport pick-up services from Cincinnati Airport (LUK)?
No (according to our data)

Reviews

Overall rating6.6 OkayBased on 10000 reviews

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6.6

Recent reviews

2.0

Very bad experience. 1.5 hour wait at pickup because staff was on break (not mentioned in opening hours). Very dirty car at pickup : crumbs everywhere and food smeared on dashboardReviewed 30 Mar 2026

review from kayak

4.0

Car was fine. Waited 90 minutes to pickup car at airport even though I completed the car rental check in the day before arrival.Reviewed 30 Mar 2026

review from kayak

10.0

Loved our car. It was clean and well kept. Pickup and drop off were great. The only thing not perfect was that the inside of the windshield was pretty filmy. But it was a great experience, and we already booked our return trip with Budget at the same location.Reviewed 30 Mar 2026

review from kayak

10.0

Pick up quick and simple and drop off excellentReviewed 30 Mar 2026

review from kayak

2.0

I picked up my budget rental car on a Sunday night at 9:30 in March 2026. I easily got onto the shuttle and went to the West Palm budget rental by the airport . As soon as I got there, I definitely saw a long line of customers waiting to meet with an associate to get their cars. There was no pre-check-in available that I knew of. That night there were only two attendants and I waited in that line for two full hours until 11:30 PM. The people that were elderly in line, we were getting chairs for so they could sit down because how many people can stand for two hours.?! it was a horrible experience. The two attendants were kind and said things had been like this for weeks. It had been busy. Someone questioned them and said stop renting cars then if you don’t have the staff to get us out of here.! It should be noted that I went with kayak because it’s a big name and I’ve heard good things. However, when I went to check out, it said I was with a subdivision company called Queeq?! I wasn’t real happy about that because I wanted kayak in the big name. The price was a little bit cheaper than other companies. However, nothing was worth standing in line over two hours for I would’ve paid extra. I would’ve gotten out of line and gone with another company however I felt that since I still had a reservation and confirmation that I would’ve been charged if I didn’t pick it up.Reviewed 30 Mar 2026

review from kayak

10.0

All good but car could of been cleaner. Windows and mirrors were disgusting , interior was fineReviewed 30 Mar 2026

review from kayak

6.0

During the pickup 1 agent was at the desk and the line was long. The car had a broken seatbelt.Reviewed 30 Mar 2026

review from kayak

8.0

Great. Agent advised that I would be charged $60 extra for a 2 hour early pickup!Reviewed 30 Mar 2026

review from kayak

8.0

When we went to assigned car it had been double booked and someone else was getting into it. This seemed to happen to a few people. That was frustrating but resolved. Just created a delay.Reviewed 29 Mar 2026

review from kayak

4.0

I waited for over an hour before my prepaid vehicle appeared for pick up, there was no walk around inspection or any directions given at all...I was suppose to receive a late model Corolla or a Civic but got a beater of a Kia K5 turbo that had over 75+ scratches and blemishes, extremely noisy tires and obviously had very little maintenance (engine compartment was filthy, air filter was absolutely clogged with debris, fluids were low, oil filthy, wondered if it was an employee's vehicle))...had a check engine light come on 3 rd day of rental...returned it and was given a nearly new Nissan Altima with absolutely no issue or discussion...this car that worked out as it should...point is that they knew they were off loading a junker in the first place which compromised a third of a day of my valuable holiday time...there is a not so customer friendly vibe at the Kona Airport Budget Rental that's obvious at the front desk (Skinny blonde agent in particular) and out on the return lot, surly unfriendly lot girls on car return. I won't ever rent a car on Kona from these folks....Budget would do well to do a check up on this very busy operation because this has been going on a long time.....they definitely do not deserve the rental bonanza they have inherited.Reviewed 29 Mar 2026

review from kayak

2.0

TerribleReviewed 29 Mar 2026

review from kayak

2.0

Not only was I charged over $200 by the third party (QEEQ), but Budget has now charged my card once upon the first day of rental over $200 and now that the rental is over, my card is being charged over $800. There had been no damage to the car and I feel deceived by Budget and the third party booking company,Reviewed 29 Mar 2026

review from kayak

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