2.0
Cons:They don’t accept the insurance you offer and I pay for another insurance so I need my money backReviewed 16 Feb 2020
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7.2
Pros:The facility is very close to the terminal but the agent helpfully dropped me off in front using the same car I was returning.Cons:The car's air conditioner was not up to the task of cooling the car during the sunniest, hottest parts of the days--this was true over several hours while cruising at highway speeds. Also, the suspension was pretty worn out. The car bounced around a lot over rough road surfaces.Reviewed 3 Apr 2019
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2.0
Get ready for an insurance scam...Pros:It was not great.Cons:When we got to the airport, 3:15am, there were no representatives to tell us where to go. When we found the office, they told me they couldn’t use my credit card because “it doesn’t have numbers on the front”. After a 35 minute argument the guy finally caved and managed to “fix the system” that prevented him from completing the booking. I had declined insurance bc my travel card covers it and they were trying to get me to buy insurance. Anyways, just keep your wits about you. If they try to get crazy call the corporate office for budget...a little tough if you don’t have service thoughReviewed 10 Oct 2018
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5.2
Pros:Auto limpio.Cons:Cobro de seguro indebido.Reviewed 10 Oct 2018
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2.0
False advertisingPros:NothingCons:Didn’t like anything, the guy was hell-bent on selling me an insurance package worth $200 for a rental cost 52 but during the time of booking He was threatening and trying to scare me on what’s going to happen if the car gets hit. Ended up having to leave without a vehicle and take public transport Beware!!!!Reviewed 19 Sept 2018
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2.0
Car was not thereCons:CommunicationReviewed 30 Dec 2017
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4.8
Very misleading, I do not recommendPros:The car was reserved for us that’s about it.The lady was at the counter was really nice and tried to educate us more on how it all works. She felt bad for us I can tell because the charges we got were that extreme.Cons:I rented a car for my stay in Dominican Republic. What kayak said I was going to pay was not what I ended up paying at all. The insurance you buy through kayak does not work in all countries so I had to get local insurance which was very expensive. The drop off fee and taxes also changed once we were there, it ended up being so expensive. Not at all what I signed up for.Right before finishing up our pick they lost electricity. You would think budget would have a plan for that but they don’t. The poor employee had to start from scratch twice!Reviewed 30 Dec 2017
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3.2
Cons:The price for insurance. The price was three Time more expensive as the proposal on the website. You étant a car... You pay!Reviewed 20 Apr 2017
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2.0
Did not honor pricePros:NothingCons:Tried to charge 3.5 times the amount agreed online, had to rent from an alternative operatorReviewed 17 Apr 2017
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2.0
Car rental quotes for Dominican Republic wrong, scamCons:Kayak quotes a 1/3 of the price that the agent at the airport tried to sell me upon arrival. The nuance is that Kayak does not include the MANDATORY insurance fee car rentals in DR force on you.Reviewed 7 Apr 2017
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8.8
Great buyPros:I liked everythingCons:I had no issues this time.Reviewed 24 Mar 2017
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4.4
NEVER AGAIN WILL RENTCons:THE WORST EXPERIENCE EVER , MEDIOCRE CHECK IN , BAD RETURN , TRYING TO SELL YOU INSURANCE AT A MUCH HIGHTER PRICE , NEVER GO THERE TO RENT .Reviewed 7 Mar 2017
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