Overview

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Cathedral Gate Hotel
Best Service Friendliness

36 Burgate, Canterbury, CT1 2HA, United Kingdom
+44 122 746 4381

$80+

Overall guest ratings

8.9/10 Excellent
based on 1,362 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.5
  • 4.7

Nearby

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    About

    Cathedral Gate Hotel puts you in a great location, within a 15-minute walk of Canterbury Cathedral and St. Martin's Church. Guests looking for a bite to eat can check out the coffee shop/café, and the bar/lounge is the perfect spot to grab a drink at the end of the day. There's also a terrace, and rooms offer flat-screen TVs and free WiFi.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Bar/Lounge
    • Parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 1,347 reviews
    • 9.7 "Perfectly clean."
      9.6 "96% said rooms were clean."
      9.7 "97% said the bathroom was clean."
      10.0 "100% thought it was clean."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      7.1 "Housekeeping was great, according to 71%."
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Breakfast is good."
    • 7.0 "Nice rooms."
      6.4 "Beds were acceptable for 64%."
      5.7 "Only 57% said the rooms were modern."
    • 4.7 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      1.9 "81% thought the facilities needed updating."
      0.0 "100% were unhappy with the handicap accessible facilities."
      4.0 "For 60%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
    • 4.3 "Bar is not good."
    • 1.4 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 646 reviews
    • 9.8 "Perfectly clean."
      9.7 "97% said rooms were clean."
      10.0 "100% thought it was clean."
      9.7 "97% said the bathroom was clean."
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Breakfast is good."
    • 6.7 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.9 "Only 59% said the rooms were modern."
    • 5.1 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.5 "65% said the architecture was not spectacular."
    • 1.5 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 242 reviews
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 9.1 "Excellent breakfast."
    • 5.9 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 4.6 "Not very comfortable."
      3.3 "67% said rooms were small."
      3.9 "61% thought it was too noisy."
    • 3.9 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 1.4 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 457 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 9.5 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.8 "98% said the bathroom was clean."
    • 8.8 "Breakfast is good."
    • 7.7 "Nice rooms."
      10.0 "100% thought the view was good."
      9.5 "95% said rooms were clean."
      9.8 "98% said the bathroom was clean."
    • 6.4 "Vibe was decent."
    • 4.8 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      2.1 "79% thought the facilities needed updating."
    • 1.7 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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