Overview

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The Pilgrims Hotel

18 The Friars, Canterbury, CT1 2AS, United Kingdom
+44 122 746 4531

$103+

Overall guest ratings

8.7/10 Excellent
based on 924 reviews

Review highlights

  • 9.5
  • 9.5
  • 4.0
  • 2.9

Good to know

  • Comfortable beds
  • Clean rooms
  • Friendly service

Nearby

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    About

    At The Pilgrims Hotel, you'll be within a 10-minute drive of Canterbury Cathedral and St. Martin's Church. For a bite to eat, guests can check out The Pilgrims, one of 2 restaurants, which serves breakfast, lunch, and dinner. Flat-screen TVs and free WiFi are offered in all rooms.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Storage available
    • Laundry service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 924 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.3 "83% found the restaurant service to be one of the best."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.5 "Rooms are ok."
      6.0 "Only 60% said the rooms were modern."
    • 4.0 "Not very comfortable."
      1.4 "86% said rooms were small."
      1.5 "85% criticized the small bathroom."
    • 2.9 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    • 1.5 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 452 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 9.1 "Excellent breakfast."
    • 4.9 "Rooms are not good."
      1.1 "89% said rooms were small."
      3.9 "61% complained about the bathroom."
      1.1 "89% had problems with the shower."
      3.2 "68% thought they were poorly maintained."
      1.4 "86% criticized the small bathroom."
      2.8 "72% found problems with the furniture."
    • 3.6 "Not very comfortable."
      1.1 "89% said rooms were small."
      1.4 "86% criticized the small bathroom."
    • 2.9 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
    • 1.5 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 221 reviews
    • 9.3 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 6.3 "Rooms are ok."
    • 4.5 "Not very comfortable."
      1.9 "81% said rooms were small."
    • 2.7 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 1.2 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 249 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.4 "Excellent breakfast."
    • 4.9 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      1.2 "88% said rooms were small."
      1.3 "87% had problems with the shower."
      3.7 "63% thought they were poorly maintained."
      1.7 "83% criticized the small bathroom."
    • 3.7 "Not very comfortable."
      1.2 "88% said rooms were small."
      1.7 "83% criticized the small bathroom."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      1.8 "82% thought the facilities needed updating."
    • 1.7 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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