Overview

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The Pilgrims Hotel

18 The Friars, Canterbury, CT1 2AS, United Kingdom
+44 122 746 4531

$104+

Overall guest ratings

8.7/10 Excellent
based on 924 reviews

Review highlights

  • 9.5
  • 9.5
  • 4.0
  • 2.9

Nearby

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    About

    With a stay at The Pilgrims Hotel in Canterbury, you'll be minutes from Marlowe Theatre and Canterbury Cathedral. This hotel is within close proximity of Weaver's House and Royal Museum and Art Gallery.

    Rooms

    Stay in one of 14 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

    Dining

    Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services and luggage storage.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Storage available
    • Laundry service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 924 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.3 "83% found the restaurant service to be one of the best."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.5 "Rooms are ok."
      6.0 "Only 60% said the rooms were modern."
    • 4.0 "Not very comfortable."
      1.4 "86% said rooms were small."
      1.5 "85% criticized the small bathroom."
    • 2.9 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    • 1.5 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 452 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 9.1 "Excellent breakfast."
    • 4.9 "Rooms are not good."
      1.1 "89% said rooms were small."
      3.9 "61% complained about the bathroom."
      1.1 "89% had problems with the shower."
      3.2 "68% thought they were poorly maintained."
      1.4 "86% criticized the small bathroom."
      2.8 "72% found problems with the furniture."
    • 3.6 "Not very comfortable."
      1.1 "89% said rooms were small."
      1.4 "86% criticized the small bathroom."
    • 2.9 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
    • 1.5 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 221 reviews
    • 9.3 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 6.3 "Rooms are ok."
    • 4.5 "Not very comfortable."
      1.9 "81% said rooms were small."
    • 2.7 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 1.2 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 249 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.4 "Excellent breakfast."
    • 4.9 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      1.2 "88% said rooms were small."
      1.3 "87% had problems with the shower."
      3.7 "63% thought they were poorly maintained."
      1.7 "83% criticized the small bathroom."
    • 3.7 "Not very comfortable."
      1.2 "88% said rooms were small."
      1.7 "83% criticized the small bathroom."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      1.8 "82% thought the facilities needed updating."
    • 1.7 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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