Overview

The Pilgrims Hotel

18 The Friars, Canterbury, CT1 2AS, United Kingdom
+44 122 746 4531

$121+

Overall guest ratings

8.8/10 Excellent
based on 898 reviews

Review highlights

  • 9.5
  • 9.3
  • 4.9
  • 4.2

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    At The Pilgrims Hotel, you'll be within a 10-minute drive of Canterbury Cathedral and St. Martin's Church. For a bite to eat, guests can check out The Pilgrims, one of 2 restaurants, which serves breakfast, lunch, and dinner. Flat-screen TVs and free WiFi are offered in all rooms.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Storage available
    • Laundry service
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    based on 898 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.1 "91% said the reception staff was great."
    • 5.7 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
    • 4.9 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.2 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
      3.9 "61% complained about the elevator."
    • 3.8 "Not very comfortable."
      1.3 "87% said rooms were small."
      3.5 "65% thought it was too noisy."
      1.6 "84% criticized the small bathroom."
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    Overall rating

    8.8 Excellent
    based on 449 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 5.3 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 4.8 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.4 "Not very comfortable."
      1.1 "89% said rooms were small."
      1.3 "87% criticized the small bathroom."
      3.5 "65% thought it was too noisy."

    Overall rating

    8.9 Excellent
    based on 206 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.3 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.1 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 6.2 "Rooms are ok."
    • 4.3 "Not very comfortable."
      1.8 "82% said rooms were small."
      3.7 "63% thought it was too noisy."
    • 4.3 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      3.9 "61% complained about the elevator."
    • 4.2 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 242 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.4 "Excellent breakfast."
    • 5.2 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 4.8 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.1 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
    • 3.5 "Not very comfortable."
      1.2 "88% said rooms were small."
      1.6 "84% criticized the small bathroom."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    buffet breakfast great
    buffet breakfast great
    historic centre
    convenience for shops
    close to all shops
    excellent location
    extra toiletries
    dinner lunch
    minute walk
    small double
    little bit small
    music and noisy
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