Overview

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El San Juan Hotel
Top Casino Hotel

6063 Isla Verde Ave., Carolina 00979, Puerto Rico
+1 787 791 1000

$339+

Overall guest ratings

8.1/10 Excellent
based on 1,015 reviews

Review highlights

  • 9.3
  • 8.2
  • 5.1
  • 4.6

Good to know

  • Pleasant entrance area
  • Friendly service

Nearby

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    About

    Daily Resort Charge will be added to the room rate and includes: Guest internet access; welcome beverage; in-room coffee and bottled water; lobby live entertainment; 24 hr access to Fitness Center; entry Brava Night Club; unlimited local & toll free calls. From peaceful beaches to vibrant nightclubs, you’ll find the best of island life at El San Juan Hotel, Curio Collection by Hilton. Our hotel is popular with guests and locals alike, with a choice of restaurants, bars, live entertainment and family activities – all located along 2 miles of the pristine Isla Verde Beach. We’re also near Old San Juan’s historic attractions, and SJU Airport is just 5 minutes away. With no passport required for US citizens, our hotel is an easy tropical getaway. Relax in our newly refreshed guest rooms and suites, all thoughtfully designed by award-winning architect Jeffrey Beers. Guest rooms feature floor-to-ceiling windows, sensor-activated air conditioning, a large HDTV and complimentary WiFi, and suites offer stunning ocean views and the option of one or two bedrooms. Make every day unique with a wealth of resort amenities and tropical pleasures. Play table games in the casino, and dance all night at Brava Nightclub, one of the hottest scenes in Puerto Rico. Book indulgent treatments at the spa and salon, or sunbathe at 4 sparkling pools. Our Caribbean oasis has 9 restaurants and lounges that span casual to refined, and the lobby taps into the island nightlife with live music and dancing. Plan your destination wedding at our San Juan hotel with 40,000 sq. ft. of event space, including lush outdoor areas and an elegant ballroom for up to 1,000 guests. Our expert staff is pleased to help with catering options and event details.

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    Hilton

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Wedding services
    • Beachfront
    • Terrace/Patio
    • Towels
    • Internet
    • Casino
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    based on 1,002 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
      8.0 "80% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
    • 8.2 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      9.2 "92% said the recreation staff was great."
      8.2 "Housekeeping was great, according to 82%."
      9.1 "Management was excellent, said 91%."
      7.3 "Lovely bar service, according to 73%."
      8.6 "86% said the concierge service was amazing."
      10.0 "Lovely pool/beach service, according to 100%."
    • 6.6 "Vibe was decent."
    • 6.5 "Sufficient wellness & sports facilities."
      6.8 "For only 68%, the fitness area was satisfactory."
    • 5.5 "Breakfast is mediocre."
      5.6 "Breakfast prices were ok, according to 56%."
    • 5.1 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 4.6 "Rooms are not good."
      2.4 "76% thought they were poorly maintained."
      2.6 "74% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      2.9 "71% had problems with the shower."
      0.5 "95% said the bathroom was dirty."
      0.9 "Air conditioning was criticized by 91%."
      1.0 "90% criticized the small bathroom."
      4.2 "58% didn't like the balcony."
    • 4.0 "Value below average."
      4.0 "The price was too high for 60%."
    • 3.6 "Internet is poor."
      0.8 "92% said the wifi quality was bad."
    • 3.2 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
      0.5 "95% said the bathroom was dirty."
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    Overall rating

    7.9 Good
    based on 741 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
    • 9.2 "Wonderful beach."
    • 8.4 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 5.9 "Breakfast is mediocre."
    • 5.1 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 4.9 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
    • 3.7 "Value below average."
    • 3.3 "Not very clean."
      2.7 "73% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
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    Overall rating

    7.6 Good
    based on 260 reviews
    • 9.2 "Wonderful beach."
    • 8.9 "Location is great."
    • 8.4 "Great service."
      8.2 "82% found the staff to be very friendly."
    • 6.6 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.0 "Average comfort."
    • 4.5 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      1.3 "For 87%, the rooms looked old."
    • 3.8 "Value below average."
    • 3.0 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Casino Hotel
    Guests think this is a perfect casino hotel.
    Good to know
    "Pleasant entrance area"
    "Friendly service"
    data provided by TrustYou

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