Overview

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El San Juan Resort & Casino, a Hilton Hotel

6063 Isla Verde Avenue, Carolina 00979, Puerto Rico
+1 787 791 1000

$409+

Overall guest ratings

7.5/10 Good
based on 1,326 reviews

Review highlights

  • 9.4
  • 9.4
  • 5.0
  • 4.0

Good to know

  • Pleasant entrance area

Nearby

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    About

    Nestled on San Juan, Puerto Rico’s Isla Verde Beach, El San Juan Resort & Casino hotel is five minutes from Luis Munoz Marin International Airport (SJU). This oceanfront Hilton Resort is located in the vibrant Isla Verde district, with close proximity to Old San Juan and other historic sites, fine restaurants, nightlife, museums, shopping and cultural attractions. Bordered by two miles of pristine beach and featuring pools with cabanas, spas and swim-up bar, this San Juan resort offers guests a variety of options for water recreation and relaxation Lounge under an umbrella on the beach or go jet-skiing in the surf. With complimentary beach chairs and towels, nearby sports vendors and a poolside Concierge, we ensure you have everything you want. Indulge in revitalizing treatments at the Edouard de Paris Spa. Savor international cuisine, including Italian classics and modern Caribbean dishes, at nine restaurants, or dance the night away in Brava, one of the hotel’s nightclubs. Test your luck in the casino, which offers a full array of games After a day of sightseeing or sunbathing, retreat to an inviting guest room or a one or two-bedroom suite featuring views of the Atlantic Ocean, lush tropical gardens, sparkling pools or the San Juan skyline. Sip a drink on your private patio or balcony while watching a tropical sunset or lounge on the sofa in the sitting area. Guest rooms feature WiFi, LCD TVs with cable, iHome stereos and fully stocked mini bars

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    Hilton

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Tennis
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Wedding services
    • Internet
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 1,326 reviews
    • 9.4 "Wonderful beach."
      10.0 "Beach sports facilities are great, according to 100%."
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      8.8 "88% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.4 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
      7.3 "Lovely bar service, according to 73%."
      7.9 "Management was excellent, said 79%."
      8.5 "85% said the concierge service was amazing."
      10.0 "Lovely pool/beach service, according to 100%."
    • 6.4 "Vibe was decent."
    • 5.5 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 4.0 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      1.9 "81% thought they were poorly maintained."
      1.2 "88% complained about the bathroom."
      2.2 "For 78%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      0.6 "94% said the bathroom was dirty."
      1.0 "90% had problems with the shower."
      1.2 "88% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
      0.8 "92% thought the tv was sub-standard."
      1.3 "87% were disappointed with the minibar."
      1.7 "83% were unsatisfied with the kitchenette."
    • 3.6 "Value below average."
      2.0 "The price was too high for 80%."
      4.6 "54% said the breakfast was too expensive."
    • 3.5 "Not very clean."
      3.2 "68% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
      0.6 "94% said the bathroom was dirty."
    • 2.5 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 928 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
    • 9.3 "Wonderful beach."
    • 7.7 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 7.2 "Good bar."
    • 6.8 "Vibe was decent."
    • 5.8 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      7.0 "70% thought rooms were spacious."
      5.3 "Beds were acceptable for 53%."
    • 4.2 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      1.6 "84% criticized the small bathroom."
    • 3.6 "Value below average."
    • 3.3 "Not very clean."
      3.1 "69% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
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    Overall rating

    7.4 Good
    based on 371 reviews
    • 9.4 "Wonderful beach."
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 7.5 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 6.2 "Vibe was decent."
    • 6.2 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 4.9 "Not very comfortable."
      3.2 "68% thought it was too noisy."
    • 3.9 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      1.8 "82% thought they were poorly maintained."
      2.3 "For 77%, the rooms looked old."
      1.6 "84% found problems with the furniture."
    • 3.5 "Value below average."
    • 3.2 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      3.1 "69% thought it was rather dirty."
    View all review categories

    Overall rating

    7.3 Good
    based on 13 reviews
    • 4.2 "Rooms are not good."

    Overall rating

    7.2 Good
    based on 13 reviews
    • 3.8 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Casino Hotel
    Guests think this is a perfect casino hotel.
    Good to know
    "Pleasant entrance area"
    data provided by TrustYou

    Recent reviews


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