Montego Bay Car Hire

Fri 26/5 Pick-up
12:00
Sat 27/5 Drop-off
12:00
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Montego Bay car hire reviews and directory

Thrifty
thrifty
Car hire reviews:
OK (4.3, 19 reviews)
Car hire locations in Montego Bay:
1 location
Thrifty
Locations in Montego Bay
28 Queens Dr
+1 876 952 1126
  • 4.0
  • 4.5
  • 4.2
  • 4.5
  • 4.1
Recent reviews
2.0 Poor
29 Sep 2016
The advertised price doubled.
Pros: Too much money, they did not honer the internet advertised price SO I WALKED AWAY.
Cons: I now don't trust the price I see, And will go else where. In the UK it is ileagel to advertise a price then change it. Jamacia is different, I don't know why, but if it feels a rip off WALK AWAY. I took taxi and bus
2.0 Poor
12 Feb 2017
Worst car hire I've ever seen
Pros: From start to finish I was very disappointed. The quality of the cars was poor. I left and ended up not taking the car after paying over 700 usd. After 2 weeks I'm still awaiting my refund
Cons: From start to finish I was very disappointed. The quality of the cars was poor. I left and ended up not taking the car after paying over 700 usd. After 2 weeks I'm still awaiting my refund
8.8 Excellent
7 Sep 2016
Get what you pay for
Pros: The car was roomy. Wasnt a bad deal at all
Cons: Didnt like the fact we had to purchase insurance instead of using our existing insurance.
4.4 OK
27 Sep 2016
Cons: Bait and switch. Insurance not told upfront, adds over 50% to cost of rental
4.8 OK
29 Sep 2016
Hidden cost
Pros: The fuel economy of the vehicle .
Cons: Surprised cost of insurance, which almost double the initial rental price quoted.
6.0 OK
18 Oct 2016
Pros: It worked and was good on gas.
Cons: Radio was in Japaneses and didn't work because Antenna was broken. Car had defrosters that weren't working. No automatic lock, so you have to use the key for everything. Brakes weren't tight.
2.0 Poor
4 Nov 2016
Fees
Cons: Multiple fees that were added on that were not included in the price that are "required by jamaican law." Yeah, sure. Be prepared to pay double what is quoted through the travel website you book through.
2.0 Poor
13 Nov 2016
Cons: You need to tell people that the insurance of 15 to 24 dollars a day is mandatory. Completely changes the daily rate. I would not have rented a car if I new.
2.0 Poor
27 Nov 2016
Cons: There were no cars left so our reservation was pointless. Ended up having to pay 3 times the rate we were promised to even get a car.
2.0 Poor
29 Nov 2016
Poor service. The car was not even available
Pros: Nothing
Cons: Once we arrived to the Thrifty counter, they told us that they did not have cards available. It seems to me that they did not want to honor the rate I got when I booked the car. They could not give any explanation besides that they did not have enough vehicles. Had to go with other rental company.
Budget
budget
Car hire reviews:
Good (7.5, 6 reviews)
Car hire locations in Montego Bay:
2 locations
Budget
Locations in Montego Bay
Airport Terminal
+1 876 952 3838
Ironshore
+1 876 953 0534
  • 7.3
  • 7.7
  • 7.7
  • 8.0
  • 7.0
Recent reviews
8.4 Excellent
25 Sep 2016
Pros: The staff was great. Very helpful with answers to all my questions.
Cons: The rental price was a bit much but the vehicle itself was great.
8.4 Excellent
30 Nov 2016
Pros: Pick up and drop off was smooth. Price was very reasonable
Cons: Car wasn't that clean
8.0 Good
27 Dec 2016
Pros: courtesy of staff
Cons: they need more staff to expedite their services better more selection of cars/ SUV's needed
2.0 Poor
8 Jan 2017
Pros: I will never book with your company i when to Jamaica they let me know what they out of car it was so bad for me i have to go out side and try to rant a car from a guy take my money and say he going for the and don't come back $400 us this causes by your company
8.4 Excellent
11 Feb 2017
Very smoothe by Jamaican standards
Pros: Upgraded at no charge to a Suzuki Baleno. Great fuel economy, plenty of room and cargo space. Car was loke new and clean.
Cons: Check in took a while, but by Jamaican standards went pretty smoothe. All the rental companies are in a tiny lot at MBJ airport. A little challenging maneuvering to the main road.
10.0 Excellent
25 Apr 2017
Pros: Its a great rental company staff were friendly the car drives good I will go back to budget next vocation
Economy Rent a Car
economy
Car hire reviews:
Mediocre (3.0, 4 reviews)
Car hire locations in Montego Bay:
1 location
Economy Rent a Car
Locations in Montego Bay
10 Federal White Sands
876 952 9361
  • 2.5
  • 3.5
  • 3.5
  • 2.5
  • 3.0
Recent reviews
2.0 Poor
1 Nov 2016
Pros: The car was ok even though the price was much more than I had bargain for..
Cons: The spare tire for the car was defective..upon returning the car, the seems to be looking for every little thing to charge my deposit.
4.0 Mediocre
1 Dec 2016
Ripp-Off Jamaican Rental Car know as Chablis and/
Pros: nothing
Cons: They required a $1000 deposit Hold for the rental. This was not indicated when I made the reservation online. They would not accept some major credit cards for some obscure 'insurance' reasons. The roads in Jamaica are bad. Potholes are everywhere. Getting a flat tire is a high probability. We had one. We paid for the repair. Rental Car company charged us for a 'new' tire because they would not accept the repair to the flat. This cost us another $100 in total. They also wanted 'cash' for the replacement tire and did not want to take a credit card. I assume they thought we might fight it when we got home. Never rent from a local rental car company versus a major provider like Hertz. You may pay a little more but with a lot less aggravation. .
3.6 Mediocre
11 Feb 2017
Pros: red stripe in office. if it wasn't for one girl in the office that told the other girl behind counter that my girls credit card was good she was going to charge me 200 more
Cons: airport pickup driver let unknown subject pick my bags up and put them in the pickup drivers vehicle. unbeknownst to me unknown subject did not work for challis. us demanded a fee from me, thinking he worked for challis I tipped him. unprofessional. then the office tried to charge me another 200. for not having the credit card they used. my girl had one finally. did not see in the fine print u needed a chase world credit card to waive cdw. Yaris was a box,270.000 miles my girl said. batt kept dying u could start it with a fingernail file. finally after 2 batteries they figured the key was being pulled out in acces. due to a worn key. they brought me a Honda, nice finally. good service.
2.4 Mediocre
21 Apr 2017
Poor 1.5
Pros: Nothing at all
Cons: The price was 3x higher than quoted on the reservation. Very slow process of pick-up and drop off. Asked for a 12,000USD hold is I would not accept their insurance while I have my own attached to the credit card. Tank was half empty when I picked up. There was no washing liquid Please avoid them.
Avis
avis
Car hire reviews:
OK (5.6, 2 reviews)
Car hire locations in Montego Bay:
1 location
Avis
Locations in Montego Bay
Sangster Intl Apo
+1 876 952 0762
  • 6.0
  • 6.0
  • 6.0
  • 6.0
  • 4.0
Recent reviews
2.0 Poor
28 Jan 2017
Cons: Unfriendly and unreliable
9.2 Excellent
14 Jan 2017
Montego Bay Rental
Pros: The quickness & efficiency
Cons: The price
Dollar
dollar
Car hire reviews:
OK (4.4, 2 reviews)
Car hire locations in Montego Bay:
1 location
Dollar
Locations in Montego Bay
Providence Dr. Iron Shore
+1 876 953 9100
  • 4.0
  • 4.0
  • 4.0
  • 6.0
  • 4.0
Recent reviews
4.0 Mediocre
7 Jan 2017
Very poor location / errie office space.
Pros: The man who helped me was nice. It was just a little bait and switch like. I hope you guys review this location.
4.8 OK
21 Apr 2017
Below average product
Pros: The staff were friendly and very accommodating. Pick up and return to the airport was very fast.
Cons: I was not told that I had to put down $1000US deposit. That was a gut hit to start a vacation. While we had no mechanical issues the quality of the car left deep concern that we could. Luckily, we had the car incident free. I think the basic details for renting in particular country needs to be explained when that location is selected during the booking process or any requirements for the selected rental company. I am still awaiting my deposit to be returned. It's crazy that I had to pay up $1000US defore I could get the car but now have to wait days after returning the car to get my deposit back. Worse of all my booking was for 4/12 to 4/20 and they had me down for returning the car on 4/19 at the same rate I was quote when booking the car. My reservations stated - week + 1day. They wanted to change me $52 more for 20th. Fortunately, I had my reservation info and they wrote off the last day as part of my reservation.
E-Z Rent-A-Car
ez
Car hire reviews:
Mediocre (3.0, 2 reviews)
Car hire locations in Montego Bay:
1 location
E-Z Rent-A-Car
Locations in Montego Bay
10 Federal Ave
+1 876 952 9361
  • 3.0
  • 3.0
  • 3.0
  • 3.0
  • 3.0
Recent reviews
2.0 Poor
26 Jan 2017
Pros: Probably the worst car rental I've dealt with in my life never again
Cons: Nothing staff you wish no manners, !
4.0 Mediocre
10 May 2017
Where Are You
Pros: Thanks for kindnesses of strangers. .Even though it's late at night, budget, avis and thrifty were very helpful. Only one company was going to get my business. They all talked to one another so that I got the best deal.
Cons: Yeah I got delayed, but where are you. No phone ,or office. How am I to get a rental. Even when information got your # why didn't you answer
Hertz
hertz
Car hire reviews:
OK (4.8, 2 reviews)
Car hire locations in Montego Bay:
2 locations
Hertz
Locations in Montego Bay
28 Sunset Blvd.
+1 876 952 4250
Donald Sangster Intl Airport
+1 876 979 0438
  • 5.0
  • 5.0
  • 5.0
  • 5.0
  • 4.0
Recent reviews
2.0 Poor
19 Apr 2017
Poor customer service and non-standard vehicles
Pros: The customer service was Poor and extremely slow. It took approximately 2 hours to finish the paperwork. I was taken off-airport to another site to complete the paperwork. There I was told the booking was not with Hertz but with another company called "Firefly." These people appear to running a sub-standard rental service with old and salvaged vehicles with the Hertz brand as cover. The car provided was an old model year Toyota Corolla that looked like it was salvaged from an accident. They made an effort to clean it but it still had a weird smell and it looked battered. Despite the substandard look of the car, I took it anyway in order to remain loyal to Hertz as Gold Plus member and gain some points. On the drive to the hotel I noticed the car was extremely mis-aligned, it had a significant drift to the right. The engine struggled the whole time for the 10 mile trip that was mostly flat. I intended to travel across the island and I had serious doubts the car would be able to make it especially over the steep hills of Jamaica. I knew for sure it would be difficult if not unsafe to drive it at highway speed due to the mis-alignment so I returned it with the intention of getting a newer, better car. Upon returning to the airport, they had a newer model Toyota Corolla on the lot but they said it would cost me more because the newer car is a Hertz vehicle while the older car with the lower rate is the "Firely" rental. There was no documentation during the booking process that showed any reference to Firefly, I thought I was booking a Hertz rental. I feel I was SCAMMED. I asked to be given the newer "Hertz" vehicle for the same rate but they refused. Five hours after landing and beginning the rental process I'm still dealing with a rental car issue. Luckily, I also had a reservation with Island rental car. I asked Hertz to void my current rental because I will be going over to Island car rental to get a car, They were not fazed by that threat, they did not seem to want to keep the business which I found odd. They voided the rental after a significant amount of that persuading them that I should not be charged for the day because the car was in bad mechanical shape and I did not use apart from driving to the hotel and back. I then walked over to the Island Car rental counter and about 15 minutes later I drove away in newer Toyota Corolla. Note that the Island rental rate was less that the Hertz rate but I had chosen to go with the Hertz brand because I know them and rent from them while on business trips in the States. This event has tarnished the Hertz brand for me. When I am renting again in Jamaica I will avoid Hertz. I will definitely recommend and use Island Car Rental again.
Cons: The whole experience was terrible. The process is too slow. The operation runs like they are in the 1980s. Why are they using so much paper and carbon copies in 2017? If this is a true Hertz rental facility they need to update their operations processes - it should not take two hours to complete a rental contract.
7.6 Good
5 Nov 2016
Pros: Picking up and dropping off was great.
Cons: The price was too high for that class vehicle
Europcar
europcar
Car hire reviews:
Poor (2.0, 1 reviews)
Car hire locations in Montego Bay:
2 locations
Europcar
Locations in Montego Bay
Car In Terminal
+1 876 952 1126
Montego Bay Airport
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Poor
26 Mar 2017
Very poor service indeed. Would not use them again
Cons: When I arrived at the Europcar desk in Montego Bay nobody was there I had to wait for 30 minutes before someone turned up. They tried to take $1500 for the deposit instead of the $1000 deposit which was stated on my booking. Worse still they did not give me the Suzuki Vitara jeep that I had booked and paid for in advance. Instead they gave me a people carrier on a temporary basis but the sat nav and spoken instructions were in Japanese. I do not speak Japanese! They said there was a minor problem with the Suzuki Vitara which would be fixed but they would bring the car to me the following day to the place where I was staying instead. They did not fulfil this arrangement and did not contact me at all regarding the the car. I called them every day since my arrival to find out when would the Suzuki be delivered to me, as the people carrier was totally unsuitable for my needs. They were unable to give me an update on the situation. On the sixth day of my trip I spoke to the so-called Customer Services desk again and all they could do was apologise and then they told me that the Suzuki was now ready for me to collect at the airport. I told them that it was unreasonable to expect me to drive back to the airport to collect the Suzuki when they should have delivered it to me as they agreed. Besides, I was actually leaving Jamaica the following day. I have heard that this may have been a scam as Europcar may have given the Suzuki Vitara car to another Customer and charged them a premium price for it. Don't use Europcar Montego Bay!
Ace
ace
Car hire locations in Montego Bay:
1 location
Ace
Locations in Montego Bay
34 Queens Drive
+1 866 910 6174
Alamo
alamo
Car hire locations in Montego Bay:
2 locations
Alamo
Locations in Montego Bay
9 Queens Drive
+1 876 906 0084
Sangster Intl Airport
+1 876 906 0084
Aplus
aplus
Car hire locations in Montego Bay:
1 location
Aplus
Locations in Montego Bay
Sangster International Airport
1-876-952-2033
Chalis
chalis
Car hire locations in Montego Bay:
1 location
Chalis
Locations in Montego Bay
10 Federal Avenue
+1 876 952 9361
Classique Car Rentals
classique
Car hire locations in Montego Bay:
1 location
Classique Car Rentals
Locations in Montego Bay
1-3 Sunset Blvd
+1 876 632 5875
Danjour
danjour
Car hire locations in Montego Bay:
1 location
Danjour
Locations in Montego Bay
34 Queens Drive
18769402679
Enterprise
enterprise
Car hire locations in Montego Bay:
2 locations
Enterprise
Locations in Montego Bay
9 Queens Drive
+1 876 906 0084
Sangster Intl Airport
+1 876 906 0084
Firefly
firefly
Car hire locations in Montego Bay:
3 locations
Firefly
Locations in Montego Bay
28 Sunset Boulevard
+1 876 952 4250
Firefly Nmia Palisadoes
+1 876 924 8028
Sangster Int'l Airport
+1 876 979 0438
Island Car Rentals
islandcarrentals
Car hire locations in Montego Bay:
2 locations
Island Car Rentals
Locations in Montego Bay
Montego Bay Airport Donald Sangster Int APT IN Terminal
+1 876 952 7225
Sangster International Airport
876-952-7225
keddy by Europcar
keddy
Car hire locations in Montego Bay:
1 location
keddy by Europcar
Locations in Montego Bay
Go To Exclusive Holidays Desk- Located In The Arrival Lobby
MEXRENTACAR
mexrentacar
Car hire locations in Montego Bay:
1 location
MEXRENTACAR
Locations in Montego Bay
Donald Sangster Intl Airport
National
national
Car hire locations in Montego Bay:
2 locations
National
Locations in Montego Bay
9 Queens Drive
+1 876 906 0084
Sangster Intl Airport
+1 876 906 0084
NU Car
nucar
Car hire locations in Montego Bay:
1 location
NU Car
Locations in Montego Bay
Serviced By Island Car Rental
+1 876 952 7225
Payless
payless
Car hire locations in Montego Bay:
1 location
Payless
Locations in Montego Bay
Sangster International Airport
+1 876 952 0762
Right Cars
rightcars
Car hire locations in Montego Bay:
2 locations
Right Cars
Locations in Montego Bay
66 Claude Clarke
Sangster International Airport
Sixt
sixtrentacar
Car hire locations in Montego Bay:
2 locations
Sixt
Locations in Montego Bay
3 Ramparts Close
+1 876 952 1212
Rose Hall Main Road
+1 876 952 1212
U-Save
u-save
Car hire locations in Montego Bay:
1 location
U-Save
Locations in Montego Bay
32 QUEENS DRIVE
876-952-3836
38 travellers who hired a car in Montego Bay gave the car agency they used an average rating of 4.6

Car hire locations in Montego Bay

Montego Bay