Rochester car hire

Rochester car hire

Search hundreds of hire car sites at once for hire car deals in Rochester

Rochester, NY, United States
27 Oct — 3 Nov
Same drop-off
Rochester, NY, United States
Wed 27/10
Noon
Wed 3/11
Noon
Driver's age:

Search hundreds of hire car sites at once for hire car deals in Rochester

Rochester car hire information

Pick-up locationRochester
Hire locations21
Airport locations9

Rochester car hire reviews and directory

Rated no. 1
Hertz
Best rated
7.8 Good (211 reviews)
3 locations in Rochester
Hertz
Locations in Rochester
  • 8
  • 8
  • 7.8
  • 7.6
  • 7.8
Recent reviews
10.0 Excellent19 Oct. 2021
They had a good selection of cars. Easy access and ready for service. All went well. Super easy return.
1.9 Horrible13 Aug. 2021
Same day rentals should be pay up front with debit options!
10.0 Excellent14 Jul. 2021
Pick up and drop off was the fastest and easiest that I’ve ever experienced.
8.0 Excellent29 Jun. 2021
The Hertz staff was friendly and helpful.It was all fine and I have no suggestion for improvement.
2.0 Mediocre27 May 2021
NothingThe counter was closed so I couldn’t get my car. Thankfully enterprise was open and helpful
6.0 Good17 May 2021
Clean vehicle.The car we were given had an expired inspection sticker. It was also difficult to pick up. Location did not answer 4 phone calls and ended up taking an hour to find their desk.
6.0 Good16 May 2021
Friendly fast staff. Car was great except for one glaring issue that wasn’t the car’s fault, see below.Someone smoked a carton of cigarettes in this car and attempted to cover it up with Axe Body Spray. I learned of this when I started my seven hour trip to DC. I coughed and sneezed for the first hour until the cilia in my throat, mouth, and nose got enough of a coating to stop reacting. My face acquired a greasy film that required vigorous washing upon my arrival in DC. The car was awesome, but that smoke was terrible.
2.0 Mediocre1 May 2021
The staff was okay.The vehicle was very dirty - dog hair, grass, and crumbs all over. It also didn’t look as if the tank was completely full. I didn’t see the condition of the car in the dark parking garage. When I got home to pack the car - in a big hurry to get on the road - I saw the state of the vehicle. I didn’t have time to clean it before packing it to leave. It was really disappointing. I took pictures of the interior and exterior (dry bugs all over windshield) - and also a picture of the gas level. I busy moving my daughter out of state and haven’t had time to contact Hertz yet. Will likely not use Hertz again in the future.
10.0 Excellent26 Apr. 2021
Nothing... very pleased w experience
9.6 Excellent19 Oct. 2020
yesToyota corollas are rather cozy for a 3000 mile trip. Next time we will get a bigger car. Not the fault of Hertz.
Show more reviews
Rated no. 2
Budget
7.7 Good (122 reviews)
3 locations in Rochester
Budget
Locations in Rochester
  • 7.8
  • 7.8
  • 7.7
  • 7.7
  • 7.5
Recent reviews
1.9 Horrible10 Oct. 2021
The lady at the Henrietta location next to Tully’s is the rudest person I’ve ever come across. She was mean to everyone in line, about 9 separate people. She kept complaining she wanted to quit and hated her job and a truck came and took cars from here. She was awful. I will never go to that location again, not even if it was free.
1.9 Horrible10 Oct. 2021
The lady at the place I picked up the car in Henrietta NY was horrible, rude and mean to everyone there. Never again will I go there. Not even if it was free.
5.9 Okay23 Aug. 2021
Their desk was dark/closed, so was directed to go back to the Avis desk. Only one of the associates was masked—clearly a policy and health violation of this in-airport location at ROC. Credit where it’s due, the masked associate I worked with was helpful, pleasant, efficient, and assisted easily with a car swap. Just sorry she had to work in an environment of such blatant indifference.
10.0 Excellent5 Jun. 2021
Easy process. Friendly staffNothin
10.0 Excellent26 Apr. 2021
brand new truck great staffnone
8.0 Excellent24 Apr. 2021
The company is short staffed although the pick up location gal took care of me over phone calls interrupting her.The vehicle that I had had a slipping transmission and needs attention. I told the girl at drop off but she was too busy to care.
2.0 Mediocre11 Mar. 2021
Staff at drop off were friendlyGave me a truck instead of a car and said if I wanted a car (which I reserved) I'd have tonoayb$15 more a day because they were out of compact and economy. Zero trunk and a high step for my elderly mother plus terrible gas mileage. Terrible service.
10.0 Excellent19 Feb. 2021
Have Bluetooth available in the car. In my car Bluetooth was unavailable or blocked. I cannot register my phone. There were many other phone from previous users registered.
8.0 Excellent20 Jan. 2021
State inspection decal 3 months out of compliance.
4.4 Okay30 Dec. 2019
Car was filthy inside and out. Super disappointing. My coat and the kids coats got dirty due to the car being in such poor shape. Additionally, that model of Ford is slow to respond and not a smooth ride. Will not rent again.
Show more reviews
Rated no. 3
Enterprise
8.6 Excellent (66 reviews)
6 locations in Rochester
Enterprise
Locations in Rochester
  • 8.6
  • 8.6
  • 8.7
  • 8.9
  • 8.6
Recent reviews
10.0 Excellent13 Oct. 2021
Very quick and easy pickup and return and a nice car.
10.0 Excellent3 Oct. 2021
this was a wonderful vehicle - pick up and drop off were very easy
10.0 Excellent1 Sep. 2021
They were very accommodating when I accidentally went to the wrong office.
8.0 Excellent28 Jun. 2021
The day started off a little shaky. They could not get the safe open that had the keys for all the cars. They did call to say there was a small problem. It ended up only being a 20 minute delay. The customer service was friendly and polite. I would recommend enterprise and this location.
10.0 Excellent2 Nov. 2020
Fast and professional service. Great car.
10.0 Excellent11 Sep. 2020
Got an amazing deal on a chevy tahoo rental. Then they were all out so we got upgraded to a 12 passenger van at no additional cost. It was amazing.Nothing. Pick up was quick. Drop off was quick. Free upgrade was amazing. This was a perfect experience.
10.0 Excellent26 Aug. 2020
Yes, staff was great, and did a great job with curbside pickup/returns related to COVIDNothing. Friendly and efficient staff. Process simple. Great choices in vehicles. Would highly recommend.
3.2 Mediocre24 Aug. 2020
NothingThe vehicle I ordered was not available, I was offered a different vehicle at a higher rate, no other options were available to me. For the vehicle I picked up was dirt and had a very strong order of marijuana.
10.0 Excellent19 Jul. 2020
Went through the car with me. It did a lot of great things a have never seen.
10.0 Excellent14 Jul. 2020
The staff was very accommodating and helpful.
Show more reviews
Rated no. 4
Avis
7.5 Good (40 reviews)
3 locations in Rochester
Avis
Locations in Rochester
  • 7.9
  • 7.5
  • 7.2
  • 7.5
  • 7.4
Recent reviews
10.0 Excellent11 Sep. 2021
Had a bit of difficulty finding your office. A bigger sign would sure have been helpful, other than that, the lady manning your counter was VERY nice. I know it can be hard finding good help at present, so HANG ON TO HER!
10.0 Excellent27 Dec. 2020
The staff exceeded my expectations...we were late to the mall location and he calmed me down reopened the mall gate for me to enter...and had nothing but kind words to share with me as he obtained a rental car for me...Bravo!Nothing...thank you sir...your customer service is second to none...
4.8 Okay16 Aug. 2020
The car got a flat tire half way through the journey and it was supposed to have a spare tire under the car but it was missing.
7.6 Good3 Feb. 2020
Drop had issues and couldn’t use their handheld devices. I had to go in and get checked back in myself.
3.6 Mediocre12 Dec. 2019
Overcharged
7.2 Good29 Jul. 2019
The car was a very nice car, clean and new, drove well. Dropoff at the Pittsburgh airport was very easy.The pickup location at Jefferson in Rochester was hard to find, and I couldn't figure out how to get through the phone system to talk to the person at the office to get more detailed directions. Representative could have been more informative about terms and where the car actually was.
8.4 Excellent22 Jul. 2019
accommodating and good valueGas mileage and appearance of car were excellent. Very tight and cumbersome getting in and out of the car.
2.0 Mediocre24 Jul. 2018
the location was closed!nothingthe location kayak sent us to was closed!!!!
4.4 Okay4 May 2018
Avis Bait and SwitchAvis did not have the car class that was confirmed in the reservation available -- in fact, they had no cars, only SUVs and a van. We had confirmed the reservation for a premium and without an upcharge only an SUV was available which was unsuitable for the event we were attending. We had no other choice but to upgrade to a van for an extra $100 or leave without a large enough vehicle. We should have walked away instead of agreeing to the extra expense. Avis will not consider any sort of refund for the extra charge which is very disappointing. Obvious bait and switch tactic and very unprofessional. In the future there are many other rental agencies to consider other than Avis.
2.0 Mediocre8 Jan. 2018
The sales agent was accommodating.The counter was busy and I found it tiresome to wait around to get some unresolved questions. The SUV that I rented appeared to be fine however there was windshield wiper fluid. It was totally empty. I reported this to the agent in Buffalo who tried to convince me that it was frozen. That was the reason given. This is the way they justified the fact that they didn't have fluid. Totally unacceptable given the conditions that I had to drive on in the winter storm.
Show more reviews
Rated no. 5
Alamo
8.2 Excellent (14 reviews)
1 location in Rochester
Alamo
Locations in Rochester
  • 8.5
  • 8.2
  • 8.1
  • 8.2
  • 7.7
Recent reviews
2.0 Mediocre29 Mar. 2020
At airport, no shuttle to off site rental car place. Called 1-800 # customer service to have them get a hold of somebody at offsite Alamo for a shuttle. Customer service agent did call the offsite place and said nobody was answering left a message with my contact # for them to get a hold of me and I still, to this day, Never received a call. It’s been 4 days.
10.0 Excellent12 Feb. 2020
The manager when we picked up the vehicle was extremely helpful. He personally got our vehicle, warmed it up as it was 16 degrees and loaded our luggage for us. He really went above to assist us.Alamo needs to correct their automated answering messages as they do not direct customers correctly. Was not able to get to a real person, messages sent you in a circle and then disconnects.
9.2 Excellent6 Feb. 2020
YesThe drop shuttle was not there at 4am to take me to the airport. I had to call a Lyft.
8.8 Excellent28 Jan. 2020
place to leave car
4.8 Okay30 Jul. 2017
OK, but don't get a flat tire!proximity to airportwas in emergency situation and was met with indifference. luckily, the kindness of strangers prevailed.
8.0 Excellent12 Jul. 2017
Rental agent very personable and friendly
9.2 Excellent19 Oct. 2016
easypicking up and just walking out, no over inspection of the car- drop off is so quick and easy with no one picking over every inch
10.0 Excellent7 Sep. 2016
gas mileage and extra room
10.0 Excellent24 Jul. 2016
Thanks for askingNice car, great price and good service.
Show more reviews
Rated no. 6
Dollar
7.8 Good (25 reviews)
1 location in Rochester
Dollar
Locations in Rochester
  • 8.4
  • 8.1
  • 7.8
  • 7.8
  • 7.6
Recent reviews
7.9 Good15 Sep. 2021
If you could have more agents working it would shorten wait time. I waited in line to pick up car almost 45 min. Otherwise great experience. The lady who assisted me was very nice and quick overall. Just too few people to serve a long line.
3.9 Mediocre31 Aug. 2021
Car was a banged up mess dents and scratches. Also low tire pressure sensor went off twice had to top off all four tiers 2x at a cost of $4 and was never reimbursed.
10.0 Excellent20 Aug. 2021
Pick up and drop off were easy and quick, I got a larger car with no extra charge, because they did not have the small car size. The Dollar counter was closed, everything was done via Hertz outlet. Overall, all great.
3.9 Mediocre17 Aug. 2021
Flight was delayed, couldn’t rent car upon arrival because sign at Dollar directed me to Hertz who was closed. Picked up car in am, paid for full 24 hours but only used it for about 7-8
7.9 Good28 Jul. 2021
As we navigate moving forward after a worldwide pandemic and work shortage . We as consumers are just not comfortable waiting in line for a simple drop off that should be more of a feature that is talked about upfront as waiting on line just before a flight is nerve racking to say the least.
10.0 Excellent21 Jul. 2021
The rental counter times should be posted clearly and the 800 agents should be trained better. I had a feeling the counter would be closed when we arrived but when I called the 800 number to confirm, I was told it wouldn't be a problem. When we arrived, all the counters were closed and we had to come back in the morning tp pick up our rental.
2.0 Mediocre9 Jun. 2021
I cancelled the reservation and Dollar advised me to contact Expedia for my refund. When I contact Expedia they don't recognize the confirmation number, email address or credit card number that I used. Without any of those I can never get to speak to a live person.See above
4.0 Okay14 Mar. 2021
Vehicle was undersized. I was promised “similar to Rogue” - I got a Kicks!
10.0 Excellent10 Dec. 2020
When you book a car online is one price and when you go to pickup the car in the counter the price change is more high
10.0 Excellent14 Oct. 2020
This was fast and easy! From pick up to drop off no hassle! Thank youNothing! This company was great!
Easirent
1 location in Rochester
Easirent
Locations in Rochester
Recent reviews
keddy by Europcar
1 location in Rochester
keddy by Europcar
Locations in Rochester
Recent reviews
National
1 location in Rochester
National
Locations in Rochester
Recent reviews
Sunnycars
1 location in Rochester
Sunnycars
Locations in Rochester
Recent reviews
478 travellers who hired a car in Rochester gave the car agency they used an average rating of 7.9

Car hire locations in or near Rochester

Good to know

Most popular car type

Intermediate

When to book a car hire in Rochester

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Rochester

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Rochester car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Rochester.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Rochester car rental.

Top tips for hiring a car in Rochester

  • With a hire car you can drive from Rochester, NY to numerous attractions such as the Strong Museum and Seabreeze Amusement Park. Nearby cities including Buffalo, Geneva, and even Toronto, Canada can be easily reached by car. In less than two hours you can also drive to Niagara Falls, a hot tourist spot in both the United States and Canada.
  • Renting a car at Rochester International Airport is a necessity because the bus routes are limited in and around the city. Extremely convenient, its hire car station is right by the baggage claim, making it fast and easy for you to pick up both your luggage and car within minutes. Several hire car agencies are stationed here including Enterprise, Hertz, and Budget.
  • There is an inner loop that goes around the downtown area and connects to popular local sights like the sports arenas or museums. There is also an outer-loop that connects to state routes I-390 and I-590. Overall, driving around Rochester is pretty smooth and there is not a lot of traffic. However, in the winter months traffic can slow down because of snow and ice.
  • There is a rush hour in Rochester but it is minimal. The inner-loop, although it makes getting around town easier, can get a little congested during peak hours. This includes weekday mornings from 7 a.m. to 8:30 a.m. and in the evenings from 4:30 p.m. to 6 p.m. So just plan to add 10 to 20 minutes to your drive if traveling during these hours.
  • Book your car hire in Rochester at least 1 day before your trip in order to get a below-average price
  • Intermediate car hires in Rochester are around 11% cheaper than other car types, on average

FAQs about hiring a car in Rochester

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Rochester are Enterprise (8.5, 148 reviews), Alamo (8.5, 102 reviews), and Hertz (7.8, 216 reviews).

  • The average price of fuel in Rochester is $4.90 per litre over the past 30 days. Filling up a tank of fuel costs between $59 and $78, depending on the car size.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type in Rochester.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car hire in Rochester costs $93 per day, on average.

  • A Economy car hire in Rochester costs $88 per day, on average.

  • A Supplier choice car hire in Rochester costs $78 per day, on average.

  • Any hire car will suffice for your drive around Rochester. However, if you’re visiting here in the winter, you’ll definitely want a car with front-wheel or four-wheel drive because of the risk of snow and ice. Additionally, ensure that the car has good snow tires and winterized windshield wiper blades to prevent snow and ice buildup.

  • On residential streets throughout Rochester, the speed limit is 30 mph. When traveling on main streets, you can increase your speed to a maximum of 55 mph. On highways that service Rochester, such as 104 or Interstate 490, motorists can go as fast as 65 mph.

  • Petrol prices in Rochester are at about $2.70/gallon right now. This is a little lower than both the state of New York and the average for the rest of the United States. Petrolprices in Rochester tend to cost more during the holidays, especially over Memorial Day, Labor Day, and 4th of July weekends.

  • There are many places to park in downtown Rochester, including city-operated parking lots and garages. They are quite reasonably priced; you can park in many of these lots for as low as $1 to $6/day. Parking is also convenient around Frontier Field and the Blue Cross Arena at the War Memorial. Park and walk around downtown to visit its boutiques and shops.