Book Hertz car rentals at Rochester Greater Rochester Intl Airport

Rochester, NY, United States - Greater Rochester Intl
19 Aug — 26 Aug
Same drop-off
Rochester, NY, United States - Greater Rochester Intl
Fri 19/8
Noon
Fri 26/8
Noon
Driver's age:

Pros

"Helpful at pick up"(in 2332 reviews)
" was in clean condition overall"(in 5553 reviews)
"Easy pickup; easy off."(in 2382 reviews)

Cons

"Picking up the took forever."(in 5756 reviews)
"Waiting in long line to ."(in 6133 reviews)
"Called Hertz corporate ."(in 690 reviews)

Reviews

Overall rating8.3 ExcellentBased on 146 reviews
Cleanliness
8.4
Comfort
8.5
Overall
8.2
Pick-up/Drop-off
8.2
Value for money
8.2

Recent reviews

Traveller rating
47
17
6
10
0
Find reviews that mention:
6.0
They incorrectly blamed me for the smoke smell in the car upon my drop-off. It was inconvenient to have to call and get that charge dropped. Great car though!Reviewed 9 Jul. 2022
review fromkayak
2.0
Terrible customer service. Hertz then overcharged me. Nobody is helpful. Customer service lies constantlyReviewed 5 Jul. 2022
review fromkayak
8.0
Unless you are a Gold member, plan to waitReviewed 20 Jun. 2022
review fromkayak
4.0
Overall experience with the rental was fine—pickup and dropoff of the car was smooth and the car itself was clean and nice. However, after dropoff they mistakenly charged me for a full week, over $560, for a 24-hour rental that I had pre-paid. It's been over two weeks and I've had to call customer service twice to get the extra charge refunded, which they assure me will be in my bank account in the next 5-10 days. Customer service has been polite and efficient on each call but I'm lucky to have the time to follow up with them.Reviewed 3 May 2022
review fromkayak
8.0
The vehicle was a nice ride, just wish the storage was better. We ended up purchasing a cargo carrier for more space!Reviewed 24 Jan. 2022
review fromkayak
10.0
The Nissan Rogue is a keeper. When traveling cross country from NY to MN, I hit a patch of rough winter weather. This vehicle performed beautifully and the Rochester Hertz gave it to me as an upgrade; so thankful for that. The one recommendation to Hertz that I would make: in addition to providing the street address for the Hertz counter associated with both pick-up and drop-off, provide the customer with additional information such as "at the airport, inside the terminal, near arrivals." Despite possessing an intimate familiarity with the MN location, I had difficulty locating the counter.Reviewed 11 Dec. 2021
review fromkayak
10.0
i would use Hertz more oftenReviewed 28 Oct. 2021
review fromkayak
8.0
Car was ready at requested time and excellently cleaned. Staff was friendly and helpful.Reviewed 25 Oct. 2021
review fromkayak
10.0
They had a good selection of cars. Easy access and ready for service. All went well. Super easy return.Reviewed 19 Oct. 2021
review fromkayak
10.0
Pick up and drop off was the fastest and easiest that I’ve ever experienced.Reviewed 14 Jul. 2021
review fromkayak
8.0
Pros:The Hertz staff was friendly and helpful.Cons:It was all fine and I have no suggestion for improvement.Reviewed 29 Jun. 2021
review fromkayak
2.0
Pros:NothingCons:The counter was closed so I couldn’t get my car. Thankfully enterprise was open and helpfulReviewed 27 May 2021
review fromkayak

Other car rental agencies at Rochester Greater Rochester Intl Airport scored

Hertz car rentals near Rochester Greater Rochester Intl Airport

1200 Brooks Avenue, Hertz car hires

Address

1200 Brooks Avenue

Hours

Tuesday07:00 - 23:59
Friday07:00 - 23:59
Monday07:00 - 23:59
Sunday07:00 - 23:59
Saturday07:00 - 23:59
Thursday07:00 - 23:59
Wednesday07:00 - 23:59

Phone

+1 585 279 7420

Address

15 Elmgrove Park

Hours

Tuesday08:00 - 17:00
Friday08:00 - 17:00
Monday08:00 - 17:00
Saturday09:00 - 12:00
Thursday08:00 - 17:00
Wednesday08:00 - 17:00

Phone

+1 585 426 2440

Address

840 Lehigh Station Road

Hours

Tuesday08:00 - 17:00
Friday08:00 - 17:00
Monday08:00 - 17:00
Saturday09:00 - 12:00
Thursday08:00 - 17:00
Wednesday08:00 - 17:00

Phone

+1 585 334 0500

Top tips for renting a car from Hertz at Rochester Greater Rochester Intl Airport

  • Intermediate hire cars from Hertz at Rochester Greater Rochester Intl Airport are around 69% cheaper than other car types, on average

FAQs about renting a car from Hertz at Rochester Greater Rochester Intl Airport