Book Hertz car rentals at Greater Rochester Airport

Reviews

Recent reviews

Traveller rating

Excellent

39

Good

16

Okay

5

Mediocre

9

Poor

0

Find reviews that mention:

car was cleanlocation was closed

pick up the cargreat experience

rented a carcustomer service

car availablewrong location

pick up and dropnever rent

friendly staffcredit card

9.6

Pros:Worked just like it's supposed to.Reviewed 17 Aug. 2018

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7.6

Cons:There was no Hertz rep there for delivery or pick upReviewed 29 Oct. 2019

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8.0

Pros:They were open late. Very good idea!Reviewed 20 Aug. 2018

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2.0

Cons:Machine would not take my card. Was not able to pick up rentalReviewed 3 Nov. 2017

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7.2

Pros:Staff was good when I picked up the minivan The vehicle was big enough for what I needed it for. The vehicle was easy to drive.Cons:The vehicle had a very strong odor of cigarettes That was very disappointing since I was in the car for several hours.Reviewed 3 Aug. 2020

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7.2

SurveyPros:All was excellent, the survey didn’t allow me to rate each item but all were excellentCons:0Reviewed 12 Dec. 2017

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10.0

Pros:Everything was easy. I will definitely use them again.Cons:Everything was great.Reviewed 11 Sep. 2020

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10.0

Pros:Very helpful check out person, accommodating.Reviewed 3 Sep. 2019

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6.8

Great cars, but scrutinise your bill!Pros:Great fleet, easy check-in/check-out.Cons:Hertz overcharged me, requiring a lengthy phone call to Hertz to sort out. Always check your bill closely!Reviewed 23 May 2017

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2.0

Why bother booking online if I have to stand in a line for an hour?Pros:The employees were cordial and helpful.Cons:I had to stand in line for an hour even though I'd booked the car online. The insurance I was offered online wasn't enough so I had to buy additional insurance through Hertz. 3/10 overall experience, will go back to using Enterprise as my primary car rental company.Reviewed 25 Sep. 2017

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5.6

Local agent was a jerkCons:Somehow the gate agent felt that he had to run a credit check on me. I had prepaid for the car and included extra insurance BEFORE I got to the airport.Reviewed 24 Dec. 2017

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10.0

Pros:Nice handling, reliableReviewed 15 Dec. 2016

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More

• 8.8 /10Enterprise Hire Cars at ROC
• 5.6 /10Avis Hire Cars at ROC
• 7.1 /10Budget Hire Cars at ROC
• 8.0 /10Alamo Hire Cars at ROC

• What is the most popular hire car from Hertz at Greater Rochester Airport?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked hire car type from Hertz at Greater Rochester Airport.

• Where can I find Hertz hire cars at Greater Rochester Airport?

  1200 Brooks Avenue is the closest Hertz hire car location to Greater Rochester Airport. The telephone number for this location is +1 585 328 3700.

• Does Hertz offer shuttle or airport pick-up services from Greater Rochester Airport (ROC)?

  Yes