Book Budget hire cars in Rochester

Rochester, NY, United States
6 Dec — 13 Dec
Same drop-off
Rochester, NY, United States
Mon 6/12
Noon
Mon 13/12
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
""Great price, veryr.""(in 3750 reviews)
"Great car and -off"(in 1485 reviews)

Cons

"Terrible as well"(in 355 reviews)
"Will Budget again!"(in 252 reviews)
"Car smoke !"(in 239 reviews)

Reviews for Budget in Rochester

Overall rating7.7 GoodBased on 125 reviews
Cleanliness
7.9
Comfort
7.8
Overall
7.7
Pick-up/Drop-off
7.7
Value for money
7.5

Recent reviews

Traveller rating
30
8
9
10
0
Find reviews that mention:
2.0
No seatbelts?!?Pros:Nice carCons:Got there they didn't have car I paid for. They up charged me and for a Lincoln. Drove 250 miles to pick someone up (my children). Just to find out the back seat was missing 2 of the 3 latches. Tried to call office but even though I was told they were open until 1230am (wanted a same day return) they really closed at 6pm. Left note in key drop box with key to have someone call. They never did. Filed complaint with 800 still no call back. Spoke to office car was on loan was promised it would be looked at upon return and manager will call. Never called. Still waiting contacted via Twitter and they say to contact them via email. Did that today. Here's to waiting more. I will not rent from them again. Ever!Reviewed 10 Jan. 2016
review fromkayak
3.6
Reserved standard car and got stuck with a minivan...Pros:Car was clean. Other than that not much positive about my experience.Cons:Had reserved a Buick Verano or equivalent standard just over 2 weeks before going to pick it up. Took over an hour in the line (Budget's desk was closed after hours so we had to go to the Avis line). Very slow service. They said they didn't have any types of cars available at all and if I wanted to drive away the only option I had was a minivan. It was fine, I mean it was something to drive, just disappointed I didn't get what I wanted and that I picked up the minivan needing a oil change bad right when I got it. Over $500 for 4 days seems like a lot to walk away afterwards with such a sour taste in your mouth. Do not recommend.Reviewed 15 Aug. 2017
review fromkayak
10.0
Pros:brand new truck great staffCons:noneReviewed 26 Apr. 2021
review fromkayak
8.4
StivPros:The car was great. The people I dropped it off with were excellent.Cons:They guy who got me sorted at the beginning tried to give me a totally different (and not as good car) and was a bit rude about it. Then he tried to upsell me on a number of things and disparaged me for not taking them. Not good sales technique and not good customer service.Reviewed 3 Feb. 2017
review fromkayak
10.0
Pros:YesReviewed 30 Sep. 2019
review fromkayak
10.0
Great service!Pros:The booking process was very smooth and we got a good deal by booking via mobil phoneReviewed 17 Jun. 2016
review fromkayak
8.4
Good car for the money, service not so muchPros:I rented a Chevy Cruze; thought it performed well, and was quite economical. So, very good value for the money.Cons:Service was disappointing with regard to pickup: kept me waiting for no reason. Also, I returned it completely full, but the sensor said I had driven more than 4 miles since filling it up. The software therefore charged me $18 to refill, but the charge was over-ruled at their desk.Reviewed 21 Sep. 2016
review fromkayak
10.0
Pros:very professional and well-staffedReviewed 28 Jun. 2017
review fromkayak
4.4
They did not honor the price I received on kayak!Cons:When I arrived they said the price on my reservation from kayak was a misprint and charged me significantly more for the rental!Reviewed 16 Jun. 2017
review fromkayak
4.0
Pros:Staff was friendly enough, but not very helpful. I ordered a premium car with enough space for 3 suitcases, didn’t get that. He said that’s all I got. When I suggested another vehicle I was told it would be $60 more. Definitely felt taken advantage of and did not get what I paid for. Uncomfortable ride to New York.Cons:They could have given me what I ordered or upgraded me at no charge.Reviewed 20 Nov. 2019
review fromkayak
10.0
Great car, great servicePros:Free upgrade to a nice SUVCons:Previous renter must have smoked cigars (found some n the storage area) and the vehicle reeked of smoke. Several rounds of spray air freshener eliminated the problem.Reviewed 27 Nov. 2017
review fromkayak
2.0
How about actually Chemung the vendor's hours before allowing a rentalPros:Nothing, they were closed! Closed at 11pm floor my flight that was due to arrive at midnight despite arriving a half hour early. There were 4 flights that landed within minutes of each other. Pretty bad that an airport car rental doesn't stay open for the last flights of 5 distention airlines.Cons:Nothing! They were closed. What could i have liked?Reviewed 30 Oct. 2017
review fromkayak

Where can I find Budget hire cars in Rochester?

1200 Brooks Avenue, Budget car hires

Address

1200 Brooks Avenue

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 585 464 6093

Address

360k Greece Ridge Center Drive

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 14:00

Phone

+1 585 368 0138

Address

1225 Jefferson Road

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday09:00 - 13:00

Phone

+1 585 424 2858

Good to know

Most popular location

1200 Brooks Avenue

Most popular car type

Intermediate

Top tips for hiring a car from Budget in Rochester

  • Intermediate car hires from Budget in Rochester are around 11% cheaper than other car types, on average

FAQs about hiring a car from Budget in Rochester