Overview

Prices are in Australian Dollars. close

The Ritz-Carlton Chicago
Best Shopping

160 East Pearson Street, Chicago, IL 60611-2308, United States
+1 312 266 1000

$355+

Overall guest ratings

8.7/10 Excellent
based on 611 reviews

Review highlights

  • 9.9
  • 8.6
  • 6.4
  • 6.3

Good to know

  • Great reception
  • Friendly service
  • Great shopping
  • Great view

Nearby

    show all

    About

    The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated.

    Less More
    Marriott V2

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • ATM on-site
    • Childrens programmes
    • Concierge service
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 611 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      7.1 "71% said the concierge service was amazing."
    • 7.5 "Nice rooms."
      10.0 "100% thought the view was good."
      7.2 "72% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
      7.5 "75% liked the big bathroom."
    • 6.7 "Sufficient wellness & sports facilities."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 6.4 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
      6.7 "Only 67% thought, the hotel was luxurious."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
      5.7 "For only 57%, the facilities were new enough."
    • 5.5 "Breakfast is mediocre."
    • 4.2 "Bar is not good."
    • 2.0 "Horrible pool."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 397 reviews
    • 10.0 "Terrific location."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 7.5 "Nice rooms."
      10.0 "100% thought the view was good."
      8.5 "85% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
    • 7.4 "Tasty food."
    • 6.8 "Vibe was decent."
      6.8 "68% considered the lobby entrance to be so-so."
    • 6.4 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
      6.8 "68% considered the lobby entrance to be so-so."
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Average value."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 164 reviews
    • 9.9 "Terrific location."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "High comfort."
      8.6 "86% thought rooms were spacious."
    • 7.4 "Nice rooms."
      10.0 "100% thought the view was good."
      8.6 "86% thought rooms were spacious."
    • 6.2 "Vibe was decent."

    Overall rating

    9.0 Excellent
    based on 30 reviews
    • 9.9 "Terrific location."
    • 8.4 "Great service."
    • 7.5 "Nice rooms."

    Overall rating

    8.6 Excellent
    based on 18 reviews
    • 8.6 "Great service."
    • 7.5 "Nice rooms."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    "Great shopping"
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close