Overview

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The Ritz-Carlton, Chicago

160 East Pearson Street, Chicago, IL 60611-2308, United States
+1 312 266 1000

$360+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

8.7/10 Excellent
based on 673 reviews

Review highlights

  • 9.8
  • 8.7
  • 5.0
  • 4.8

Good to know

  • Friendly service
  • Professional service
  • Great view

Nearby

    show all

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • ATM on-site
    • Childrens programmes
    • Concierge service
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 673 reviews
    • 9.8 "Terrific location."
    • 8.7 "Great service."
    • 8.5 "Very nice wellness & sports facilities."
    • 7.1 "Nice rooms."
    • 6.5 "Vibe was decent."
    • 5.0 "Bar is ok."
    • 4.8 "Not very clean."
    • 4.7 "Breakfast is below average."
    • 3.3 "Internet is poor."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 430 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 7.6 "Tasty food."
    • 7.0 "Nice rooms."
      10.0 "100% thought the view was good."
      7.3 "73% thought rooms were spacious."
    • 6.6 "Vibe was decent."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 4.8 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.6 "Breakfast is below average."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 174 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.0 "Nice rooms."
    • 6.3 "Vibe was decent."
    • 4.5 "Breakfast is below average."

    Overall rating

    9.1 Excellent
    based on 26 reviews
    • 9.9 "Terrific location."
    • 8.4 "Great service."
    • 7.0 "Nice rooms."

    Overall rating

    8.9 Excellent
    based on 40 reviews
    • 8.9 "Great service."
    • 7.4 "Nice rooms."
      10.0 "100% thought the view was good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Professional service"
    "Great view"
    data provided by TrustYou

    Recent reviews


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