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3 locations in Downtown
Filters
Reviews
10.0 Wonderful
Mar 2021
Pros:
Pick up and drop off was fast and easy. I was asked if I needed a ride which was greatly appreciated. I didn't need one this time but I might in the future.9.2 Wonderful
Sept 2020
Pros:
YesCons:
Car was not very clean inside, considering Covid restrictions. Someone had also smoked in the car, previously.10.0 Wonderful
Sept 2020
Pros:
Friendly staff, accommodating drop-off and pick up was easy.10.0 Wonderful
Aug 2020
Pros:
The staff was friendly and helpful and the drop off was easy.7.6 Good
Aug 2020
Pros:
Staff was friendly. Easy drop off.Cons:
The car was dirty, missing a floor mat, missing plastic pieces inside. It had 35k miles on it, so I'm sure it's going to be taken out of the rental rotation soon.4.8 Mediocre
July 2020
Pros:
I didn't like this experience with Enterprise at all.Cons:
The attitude of the staff. Every single one was horrible to me and even have it recorded when they lied about the insurance. Manager was a complete hateful jerk and the lady that helped us first was so rude it was ridiculous.3 locations in Downtown
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Reviews
10.0 Wonderful
Oct 2022
10.0 Wonderful
Nov 2021
2.0 Poor
Mar 2021
Pros:
Not at allCons:
When I went to go pick up the car, the advisor indicated no cars were available, and there were 15 in the parking lot...all reserved I assumed. I then had to go the airport, and none were available there. Luckily I was able to get a car from National at the airport. I wasted an hour, lost a hundred dollars on the deal, and won't deal with Hertz again. I just wonder if they are the ones always touted but if they don't want to rent because it's a one way or something else, they should have been polite and declined altogether. You can't tell me in this world, that if your terminal is done, that you can't check reservations by calling another Hertz location. I say Nonsense.10.0 Wonderful
Feb 2021
Pros:
Pick up and drop off were really quick and easy. Also, very affordable rates.Cons:
The car I used was very uncomfortable but that isn't hertz's fault. I'll know now not to get that vehicle again.8.0 Very Good
Dec 2020
Pros:
Yes, friendly and helpfulCons:
Nothung really10.0 Wonderful
Oct 2020
Pros:
Every step was well done, easy and timely. I was upgraded at no extra cost. I will be doing business with Hertz again.One location in Downtown
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Reviews
9.6 Wonderful
June 2019
Pros:
Young gentleman who assisted me was so professional and helpful; he provided the ultimate customer experience.Cons:
Denver Airport Drop Off: Shorter wait time for the shuttle to the terminal could have been better. We waited about 20 minutes and people were getting very antsy. The shuttle was standing room only. Arrive super early for drop off to avoid stress.2.0 Poor
Apr 2018
Pros:
NothingCons:
They did not allow me to pick up by reservation because I did not pass their credit check. I really needed the rental and had the money for it but they gave me no other options. I will not be using them ever again.10.0 Wonderful
Apr 2018
Pros:
The lady at the counter in Colorado Springs was very helpful and pleasant.10.0 Wonderful
Apr 2017
Pros:
Pleasant all the way aroundCons:
Perfect10.0 Wonderful
Feb 2016
Pros:
Great customer service and able to get a car last minute.10.0 Wonderful
Aug 2023
One location in Downtown
Filters
Reviews
10.0 Wonderful
Nov 2019
Pros:
I accidentally booked for the wrong day, but the pickup staff was entirely gracious and friendly. They got me a car a day earlier than I had mistakenly scheduled and had me out the door on time.2.0 Poor
May 2019
Pros:
Wasn’t able to rent the carCons:
Why does renting a car from Avis has to be difficult with the credit check stuff? I have Good credit and still could not get the rental i reserved online. i wenT to pick up at 5pm close to closing time, was not warned about credit check online until at desk,4.8 Mediocre
May 2018
Pros:
I LIKED THE VEHICLECons:
I ASKED FOR A 7 SEAT VEHICLE AND WHEN I GOT THERE THEY GAVE ME ONE WITH 6 SEATS. I ASKED WHAT WAS NECESSARY TO ADD A DRIVER, THEY TOLD ME A DRIVER'S LICENSE AND 13.99 A DAY. WENT BACK TO PAY AND THEY SAID HE NEEDED DEBIT CARD AND THEY WERE CLOSING SO I WOULD HAVE TO GO TO THE AIRPORT, 20 MINUTE DRIVE, TO ADD DRIVER. VERY POOR INFORMATION AND SERVICE.10.0 Wonderful
July 2016
Pros:
Great location in Colorado Springs, excellent service and vehicle. No problems or complications. Price was exactly as quoted. Matthew Merchant runs an efficient agency. Thanks!10.0 Wonderful
July 2016
Pros:
Amazing customer service!! The employees are knowledgeable, friendly and attentive. I was impressed with the high level of professionalism and genuine hospitality from the staff. I never write reviews, but I promised myself that I would make the time to give a shining recommendation for THE 8th Street Crew! I will be back to this location.Thank YOU so much!Cons:
Honestly, nothing.2.0 Poor
Aug 2023
One location in Downtown
One location in Downtown
On average a car hire in Downtown costs $89 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire in Downtown is BUDGET (9.6, 6 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
SUV is the most frequently booked hire car type in Downtown.
A SUV car hire in Downtown costs $81 per day, on average.
On average a hire car in Downtown costs $620 per week ($89 per day).
On average a hire car in Downtown costs $2,659 per month ($89 per day).