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2 locations in Old Colorado City
Filters
Reviews
2.0 Poor
Feb 2024
10.0 Wonderful
Dec 2019
Pros:
The staff was able to give me a comparable price at a different location than it was reserved at.Cons:
Nothing9.6 Wonderful
June 2019
Pros:
Young gentleman who assisted me was so professional and helpful; he provided the ultimate customer experience.Cons:
Denver Airport Drop Off: Shorter wait time for the shuttle to the terminal could have been better. We waited about 20 minutes and people were getting very antsy. The shuttle was standing room only. Arrive super early for drop off to avoid stress.6.8 Okay
Mar 2019
Pros:
Drop off was very fast at Denver international airportCons:
The car was very small for a mid-size. A Nissan Versa seems to be a compact to me.10.0 Wonderful
May 2018
Pros:
Everything was ready to go. The gas tank at pick up was about 7/8 full and required 4 gallons at distinction (about 70 miles). The car was okay.Cons:
Not full tank at pick up.2.0 Poor
Apr 2018
Pros:
NothingCons:
They did not allow me to pick up by reservation because I did not pass their credit check. I really needed the rental and had the money for it but they gave me no other options. I will not be using them ever again.2 locations in Old Colorado City
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Reviews
10.0 Wonderful
Oct 2022
10.0 Wonderful
Nov 2021
10.0 Wonderful
Feb 2021
Pros:
Pick up and drop off were really quick and easy. Also, very affordable rates.Cons:
The car I used was very uncomfortable but that isn't hertz's fault. I'll know now not to get that vehicle again.10.0 Wonderful
Oct 2020
Pros:
Every step was well done, easy and timely. I was upgraded at no extra cost. I will be doing business with Hertz again.8.8 Very Good
Oct 2020
Pros:
Everything was good except that the car shook on the highway. When I tried to exchange it there were no other similar cars available. No one offered to upgrade me. However they did offer a discount of $35 when I returned the car.2.0 Poor
July 2020
Cons:
they called literally as we were on our way saying our rental was not available. they had no other options for us except a cargo van which obviously wouldnt work because we were driving this car two states away and needed an eco friendly car. they couldnt have called us ealier? i booked hertz because it's such a large company and they always have so many options within the city but they literally offered us no alternatives. awful!2 locations in Old Colorado City
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Reviews
4.0 Mediocre
Oct 2023
10.0 Wonderful
May 2021
Pros:
Staff was very friendly and caring for my needs.10.0 Wonderful
Feb 2021
Cons:
Nothing, friendly office10.0 Wonderful
Nov 2019
Pros:
I accidentally booked for the wrong day, but the pickup staff was entirely gracious and friendly. They got me a car a day earlier than I had mistakenly scheduled and had me out the door on time.2.0 Poor
May 2019
Pros:
Wasn’t able to rent the carCons:
Why does renting a car from Avis has to be difficult with the credit check stuff? I have Good credit and still could not get the rental i reserved online. i wenT to pick up at 5pm close to closing time, was not warned about credit check online until at desk,4.8 Mediocre
May 2018
Pros:
I LIKED THE VEHICLECons:
I ASKED FOR A 7 SEAT VEHICLE AND WHEN I GOT THERE THEY GAVE ME ONE WITH 6 SEATS. I ASKED WHAT WAS NECESSARY TO ADD A DRIVER, THEY TOLD ME A DRIVER'S LICENSE AND 13.99 A DAY. WENT BACK TO PAY AND THEY SAID HE NEEDED DEBIT CARD AND THEY WERE CLOSING SO I WOULD HAVE TO GO TO THE AIRPORT, 20 MINUTE DRIVE, TO ADD DRIVER. VERY POOR INFORMATION AND SERVICE.3 locations in Old Colorado City
Filters
Reviews
10.0 Wonderful
Feb 2021
Pros:
The staff at our local office is just stellar.7.6 Good
Aug 2020
Pros:
Staff was friendly. Easy drop off.Cons:
The car was dirty, missing a floor mat, missing plastic pieces inside. It had 35k miles on it, so I'm sure it's going to be taken out of the rental rotation soon.4.8 Mediocre
July 2020
Pros:
I didn't like this experience with Enterprise at all.Cons:
The attitude of the staff. Every single one was horrible to me and even have it recorded when they lied about the insurance. Manager was a complete hateful jerk and the lady that helped us first was so rude it was ridiculous.6.0 Okay
June 2020
Cons:
Dealt with 2 representatives when picking up my car. First rep was very rude, un-accommodating and rather dismissive. It also would have been nice to know up front that if you are renting a car from out of state (which I would think is around 90% of renters) that you cannot use a debit card for the transaction. Renting a car has become equivalent to reading your cell phone bill with added charges for this and that. Frustrating experience, however the 2nd rep realized our frustration with the lack of up front information and the added charges the initial rep was trying to impose, and removed the frivolous charges. When did they start renting cars with only a 1/2 tank of gas? Overall less than impressed.2.0 Poor
Sept 2019
Pros:
Didn’t get a rentalCons:
Have a rental available10.0 Wonderful
Sept 2019
Pros:
Pick up and drop off went quickly and smoothly. Very easy to work with.One location in Old Colorado City
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