Cons:There was no pick up after reserving a pick upReviewed 24 Aug. 2020
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9.2
Cons:Damage to the passenger front hubcap was significant, but not noted. It took time to stand in line at Eugene and to have the damage documented so I wasn’t liable. Additionally a dedicated desk agent would have sped up the processReviewed 24 Oct. 2019
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10.0
Pros:Brand-new car - super clean, drove well, and sporty for a full-size car.Cons:N/AReviewed 18 Mar. 2019
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2.0
Cons:I was charged for gas I was told I didn’t need.Reviewed 27 Nov. 2018
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10.0
Smooth and good pricePros:Smooth and very reasonable priceReviewed 21 Jan. 2017
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9.2
Pros:The car was comfortable and easy to drive, even when the roads were icy. The driver's seat was easy to adjust.Cons:I have some physical issues which make it difficult for me to tote luggage and walk long distances. It was kind of hard for me to get everything to the car and to get it loaded. I also wish I had rented a car with a navigation system or a compass at the very least.Reviewed 19 Jan. 2017
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8.0
Ice, snow and no desk agent to be foundPros:The 2016 Chevy Cruze, although compact, proved to be comfortable and very fuel efficient. Note: Although this car is advertised by Enterprise as an intermediate," or midsize, it's a compact. Think Civic.Cons:Enterprise is a bit less than transparent as to Debit Card payment at airport locations. While Enterprise will accept a verified debit card for payment, please be aware that a "return flight booking," is required for debit card use at (certain) airport locations. * The manager made it work in the end. Thank you.Reviewed 18 Jan. 2017
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10.0
Great deal great servicePros:EverythingCons:nothingReviewed 4 Jan. 2017
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10.0
Pros:Everyone was incredibly helpful and friendly.Reviewed 27 Dec. 2016
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10.0
Price is rightPros:Great costumer service, great car, great price.Reviewed 1 Dec. 2016
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8.0
Pros:Everything but the long wait at the counterCons:Long wait at the counterReviewed 26 Oct. 2016
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9.2
Rented a car for 5 hoursPros:The rep at the Enterprise counter suggested I go online to get the best deal. Kayak.com showed a bunch of options and made it easy.Cons:I think it's ludicrous to pay $100 or more to rent a car for one day.Reviewed 19 Oct. 2016
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