Car hire at Glasgow Intl Airport

Great vehicle but several service drawbacks

Pros: Vehicle was fine, but service was poor.

Cons: Despite getting a nice vehicle, I will never rent from this company again. The shuttle from the airport was not easy to arrange and their location was difficult to find at drop-off (even with a GPS nav system!) The company refused to accept our personal collision insurance (even with the paperwork!), resulting in a fee for their provided insurance. After picking up the vehicle and seeing British roadways for the first time, my elderly father (who we paid 130 pounds to be listed as an additional driver) was uncomfortable driving there. I called the following day to cancel the additional driver for the remainder of the trip (13 of the 14 days), and the Easirent rep said it couldn't be done and was quite abrupt / rude on the phone.

Pushy, scammy car rental company

Pros: Nothing

Cons: Car didn't function properly. Needed service. Employee spent more time pushing insurance coverage on its than checking for damage that existed on the car. When we felt uncomfortable with the situation and wanted to cancel, they were going to charge the entire rental. Had to be picked up by calling them at an international destination.

Not the rental we originally requested

Pros: When we finally exhanged the vehicle in another city, it was comfortable.

Cons: We requested a 7 seater but when we arrived, it was not available. We got a substitute but it was cramped even though it was a larger vehicle (one row of seats was missing 8n the Transporter). We managed to get it exchanged in Edinburgh (rented in Glasgow) but was told the wrong location to go so it took us several hours of our vacation time to do this. There was no manual in the vehicle so when the tire pressure light came on, we inflated the tires and had to stop frequently to make sure that everything was still okay. Return office in London is not well marked and instructions on where to park car not clear.

Cons: I didn't rent the car, the company don't allow me because I am only 21..

Cons: Bad pickup process from airport. Very aggressive in pushing excess charges that would double listed cost.