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One location in Hato Rey Sur
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Reviews
4.0 Mediocre
May 2021
Pros:
The staff was very friendly. I rented a Jeep Wrangler and received a Honda CRV. I would not have mentioned it, but it was specific that it was a Wrangler to enjoy the environment on this vacation. Our flight was late, so they cancelled the Jeep and gave it to someone else after two hours. Nowhere does it say after two hours your car is cancelled ( I would’ve called if I knew this information). They did not call to confirm.10.0 Wonderful
Apr 2021
Pros:
The staff was very friendly and extremely helpful. Would definitely use Thrifty of San Juan again!!!2.0 Poor
Mar 2021
Pros:
NoCons:
Maybe change the name to shifty rental4.4 Mediocre
Oct 2020
Cons:
I rented an Audi and the rental company told me they don’t even own an Audi4.8 Mediocre
July 2019
Cons:
We waited over 1 hr in line for this car. Then they gave us a cat and then said, oh no you have to wait another 30 minutes for another car. This one is rented! -1 1/2 hrs wait to leave Thrifty. We missed our dinner RSVP. Terrible service at the counter. terrible!10.0 Wonderful
July 2019
Pros:
YesOne location in Hato Rey Sur
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Reviews
6.0 Okay
Apr 2024
8.0 Very Good
Feb 2024
2.0 Poor
Jan 2024
2.0 Poor
Mar 2023
6.0 Okay
Mar 2023
10.0 Wonderful
Dec 2021
One location in Hato Rey Sur
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Reviews
10.0 Wonderful
Jan 2021
Pros:
El trato de los empleadosCons:
Que lo ofrezcan el seguro de ustedes porque no lo ofrecen por teléfono.todo lo demás bueno.9.2 Wonderful
July 2020
Cons:
The servicio are excelent9.2 Wonderful
Aug 2016
Pros:
Friendly and efficient personnel. The car was ready and clean I got there and with in 10 - 15 minutes I was on my way.Cons:
The hidden charges were brutal I was expecting to pay what I booked from the web site but I end up paying almost triple the amount. even though the Enterprise rep. went out of her way to gave me a discount I felt the price was not reflected at time of booking.2.0 Poor
July 2016
Pros:
Nothing!Cons:
They allow you to reserve a car on the weekend but don't let you know that they're closed! Had to go with another car rental! All was make sure you make 2 reservations In case this happens to you. That's what saved me!One location in Hato Rey Sur
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Reviews
2.0 Poor
Apr 2021
Pros:
NOTHINGCons:
The car place could have been OPEN when my plane arrived. This cost me $1600 extra dollars. VERY not happy.7.2 Good
Oct 2019
Pros:
The staff was friendly and the car was nice and clean.Cons:
Checking the cars in and out took a long time and the locations of the offices were difficult to find.6.4 Okay
Aug 2019
Pros:
That particular location did not have an airport shuttle, the shuttle took me to another location where I had to take a cab to the correct location, which was a total drag since I was coming from the airport.Cons:
Have a shuttle that goes to that particular location. The sixth shuttle took me to another location where I had to take a cab to the correct location, which was a total drag since I was coming from the airport.10.0 Wonderful
Aug 2019
Cons:
None4.4 Mediocre
July 2019
Pros:
Clean office.Cons:
They should not try to over charge - insurance & fixed toll for daily. If those extra charges are really needed, Sixt should inform to potential customers when they search for a car.6.0 Okay
Nov 2021
One location in Hato Rey Sur
One location in Hato Rey Sur
One location in Hato Rey Sur
One location in Hato Rey Sur
One location in Hato Rey Sur
One location in Hato Rey Sur
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