2.0
My reservation was switched to rent a wreck.. I’ll never use Hertz again !!Reviewed 1 Oct 2023
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8.0
Quick pickup and drop off clean carReviewed 14 Nov 2021
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10.0
Pros:Upgraded vehicle was awesome.Cons:Staff was not friendly. I would expect better from Hertz.Reviewed 29 Jan 2020
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10.0
Pros:Staff was first rate and the drop-off was easy and painless, excellent service!Cons:nothing really, all around first rate experienceReviewed 29 July 2019
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10.0
Pros:Pick-up and drop-off was fast and easy at 9:00 pm. The car, which was brand-new, was fine.Cons:No complaints or shortcomings at all.Reviewed 19 June 2019
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2.0
Cons:Reservation did not exist after confirmation.Reviewed 19 Nov 2018
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10.0
Pros:Great vehicle in excellent shape. Pick up and drop off was seamless, quick and easy.Reviewed 14 Nov 2018
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4.4
Bait and switchCons:I reserved a mid size SUV and was given a Chevy Trax. FAR from mid size.Reviewed 26 Oct 2018
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3.2
Don't sneeze or it will cost you!Pros:Original cost.Cons:I flew in at midnight and didn't think it was possible to pick up a rental car at that hour, so I booked it to be picked up the next morning. I then got back on your site and found out that I could get a car at midnight and that it would only add about $14. That's where the problem started. I was told that I would have to make the change through Hertz. When I contacted them they told me it would add $80.Reviewed 9 Nov 2017
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10.0
Pros:Pickup and dropoff were easy and convenient. Initial SUV was too small and we had to upgrade. The price was reasonable and the process was quick. The car was clean and comfortable and reliable.Cons:The counter agent was less than friendly.Reviewed 23 Aug 2017
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10.0
Pros:Easy and knew car would be thereReviewed 4 Aug 2017
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7.6
Good but not greatCons:The greasy wipe they used left residue on the surfaces. Yuck.Reviewed 16 July 2017
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