6.0
1. We clearly specified, when booking the car, that we did not want an electric car as we know that charging stations are limited in Corsica. However, the only option upon arrival was an electric car. As a result I had to do some distance to charge my car between my village and the right charging station. The nearest one was not even fast enough to charge the car so I had to go 9km farther to find a super charger. 2. When picking up the car, we had to wait more than 40 minutes as there was only one staff attending the clients. It was quite late (10.00pm) but during school holidays, the renter should plan enough staff to operate at scaleReviewed 22 Apr 2026
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4.0
There was little help and one of the car tires was in a very bad state : we were afraid it might explode on the highway. I wanted to change the car but it was not possible. Not a service I would recommend as it might be dangerous.Reviewed 22 Apr 2026
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2.0
Hertz customer service in Sanford downgraded my vehicle, Hertz Corp customer service was completely lost trying to help resolve the issue, and Hertz charged an additional $76 upon return with no indication why. Gas was 100%, car returned on time to the location stated, and no tolls or other charges used. When I demanded an invoice of charges, they kept providing the same one with the $29 fee and $200 hold.Reviewed 21 Apr 2026
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10.0
It was quick and easy. I liked how it worked.Reviewed 20 Apr 2026
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8.0
Very easy, very professional,& very accommodating. I highly recommend,& will definitely be using the company again.Reviewed 19 Apr 2026
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4.0
From customer service being not the greatest. The car smelled bad, not sure if it was the air fresher they use or what but it did not smell good, the whole experience was inconvenient. Just not a good experience with HertzReviewed 19 Apr 2026
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4.0
Location closed before stated hours. Had to drive 45 min to get to an airport location that was open. They then charged me for the extra time it took to drive to the airport location.Reviewed 19 Apr 2026
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2.0
Seems very deceptive. They didn't have my car when I went for pickup and alternatively offered me another vehicle that was much more expensive. This seems to be a tactic of their of manipulating customers into higher prices who are stressed for time. I ended up walking out of there, walking down the street, and took my business to Enterprise, who took care of me in a matter of 5 minutes. Never going back to Hertz.Reviewed 19 Apr 2026
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10.0
Able to check in and return online, so there was no waiting.Reviewed 18 Apr 2026
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2.0
The credit card hold took 3 business days to be released back to my credit card. That is way too long.Reviewed 18 Apr 2026
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2.0
3 hour delay getting the car despite a reservation and checking in online. Ridiculous overbooking which is entirely the fault of Hertz. Terrible customer service trying to return the car (missed drop off window because of previous delay). Inconsistent information about return location and processes.Reviewed 15 Apr 2026
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2.0
Pros: Free water bottle refill machine inside the Hertz. Allowing pickup of "manager special electric car" a few hours earlier before .appointment,. Cons: Does not allow any refund if dissatisfied with car rental, no refunds of any kind for cars that are returned early. at the same time, charges full day rental price. extra $11 USD charge for electric car prepaid charge up at Hertz counter. Counter staff lied about electric car range (says it was 200 miles, was dashboard display was only 130 miles range on 80% charge during highway high speed dirving). Electric car is super slow trying to charge, takes over 5 hours to fully charge at ChargePoint stations. Also very limited spots and places for charging purely electric cars. After this experience, I will NEVER want rent an purely electric car again for any planned road trips longer than 50 miles roundtrip, no matter how cheaply it was priced (eg. ~25 USD per day). Eletric cars only seems to be good for very short trip.under 50 miles total.Reviewed 14 Apr 2026
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