FAQs about hiring a car from Hertz at Plattsburgh Intl Airport
Where can I find Hertz hire cars at Plattsburgh Intl Airport?
42 Airport Lane is the closest Hertz hire car location to Plattsburgh Intl Airport. The telephone number for this location is +1 518 205 7327.
Does Hertz offer shuttle or airport pick-up services from Plattsburgh Intl Airport (PBG)?
No (according to our data)
Reviews
Pros
" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)
Cons
"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)
Overall rating6.2 OkayBased on 30770 reviews
Cleanliness
6.9
Comfort
6.8
Overall
6.2
Pick-up/Drop-off
6.3
Value for money
6.2
Recent reviews
Traveller rating
5613
2061
369
1540
313
0
8763
Find reviews that mention:
2.0
Unfortunately, we had an awful experience. The Hertz dealer at Shreveport was understaffed and under stocked. I waited approximately 4 hours for my car. The young lady at the desk had to go and wash vehicles herself. There were over 20 customers waiting for their vehicles. I had booked a vehicle to be picked up on the 22nd of June weeks in advance. When I attempted to get my keys, the gal said she could see my reservation. But, she said it was forcing her to charge me again and it would be up me to get my money back for the “extra” charge. I did not receive the type of vehicle I had requested. It was a nice car, clean, filled with fuel and reliable. To top it off the rental was for the incorrect amount of days and the return location was incorrect. We spent an hour and a half, while driving, with multiple agents that corrected the days and the drop off point. As of today, we have not received our refund. The poor gal at the desk was doing all she could do to help. She was not getting any help from the other two workers that were present. She was begging them to wash vehicles and they basically refused. Customers should be aware that they are not able to arrive at the airport, grab their keys and drive away. Kayak should warn customers that they may be dealing with difficulties when renting cars from Hertz at this location.Reviewed 26 June 2025
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8.0
It’s nearly impossible to get in touch with Hertz in person if you have any issues.Reviewed 26 June 2025
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2.0
I prepaid for my car rental for a one way and when I got there they charged me another $150 and a deposit. I was only needing it for one day and I feel like it was too expensive. I hate how they hit with extra fees when you go to pick up your rental.Reviewed 25 June 2025
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10.0
We had an excellent experience with Hertz! From the moment we arrived, the staff was incredibly kind and helpful. Although our reservation was for noon, we arrived earlier with our kid asleep in our arms, and they went above and beyond to get us a car right away so we could leave without waiting, and they didn’t charge us anything extra for those extra hours. The car was clean and in perfect condition. A big plus is that the rental includes unlimited mileage and no extra charge for crossing the border into Brazil Truly excellent service, car, and overall experience. Highly recommended!Reviewed 24 June 2025
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4.0
The pick up was absolutely terrible, they were understaffed and we had to wait over an hour and some people had been waiting 2 hours. In addition, they charged us extra to add my spouse which is usually free. Drop off went very smoothly.Reviewed 24 June 2025
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8.0
The staff were very helpful when we had difficulty charging our rented Tesla to return it on timeReviewed 24 June 2025
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4.0
Great check in, the lady was fantastic. Horrible horrible car.Reviewed 24 June 2025
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2.0
We rented a van for the seven of us and when we got there they said they had no van and had no clue when they would get one. After waiting for an hour to see if one would show up, they told us they were not going to get one today. Our only option was to get a smaller car, but they would not give any discount for the smaller vehicle. To be charged the same amount for a smaller car and two of our group having to take an Uber was an awful experience.Reviewed 23 June 2025
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10.0
The courtesy driver to the terminal was excellent!!Reviewed 22 June 2025
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2.0
Staff ignored me, was unhelpful and I ultimately had to rent a car through another agency because the “Couldn’t help me.” They were unwilling to change my reservation and unwilling to give me a refund for a reservation for a rental car that was accidentally placed a week later. Terrible customer service and inconsiderate policies from the company upheld by the staff in person. This was the most negative experience of my tripReviewed 22 June 2025
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10.0
Everything was easy and the people very pleasantReviewed 21 June 2025
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2.0
They did not have any vehicles available and I still haven’t received a refund. Nobody answers the phones either.Reviewed 20 June 2025
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