Book Hertz car rentals at Rapid City

Reviews

Recent reviews

Traveller rating

Excellent

26

Good

3

Okay

4

Mediocre

4

Poor

0

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car was cleancustomer service

pick up the carwrong location

car availablegreat experience

rented a carlocation was closed

friendly staffcar was dirty

pick up and drop

5.2

Cons:The car was dirty inside and out with dirty paper towels in the glove box.Reviewed 28 Aug. 2017

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10.0

Pros:I checked the car back in with Shane and he was very efficient and friendly.Cons:NothingReviewed 13 May 2019

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2.0

Use the same card to pick the car up as you used to pay for it.Cons:I did not get the car because I did not have the Visa that I used to pay for the car originally. Even though the car was paid for they could not give me the car and they could/would not change the card on the account. The clerk told me to go over to Budget & get a car from them. I did, I called Hertz afterwards and asked for a credit. They asked me if I wanted to change the card on the account, it was too late. That was 4 days ago, I havent seen the credit yet. :-(Reviewed 2 Oct. 2017

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9.6

Great rapid city rentalPros:Very comfortable car, kind and helpful personnel, convenient airport location, great value for the price!Cons:We had to wait about 30 or 40 min after our pick up time. Not a big deal to us, but could be a problem to someone else.Reviewed 28 Oct. 2016

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8.0

Was very quick both pick up and drop offPros:Very friendly HelpfulReviewed 18 Sep. 2016

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10.0

Week-long rentalPros:I liked the vehicle I got. It was clean and ran very well.Cons:It was a larger vehicle and the gas mileage was horrible, but I knew it would be. When I picked the vehicle up, the salesman was a little cranky. He was better when I turned it back so he must have been having a bad dayReviewed 26 Aug. 2018

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10.0

Pros:YesCons:All goodReviewed 26 Jul. 2019

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9.6

Pros:Kale, the RAP airport, was awesome!Reviewed 26 Jul. 2020

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10.0

Quick drop offPros:No complaintsCons:N/aReviewed 11 Sep. 2017

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4.0

Do not rent from Rapid City HertzPros:Nice guy named Jo Jo checked us inCons:was given a filthy car that they had to run through the car wash after we complained, even though they include a warning that if we returned too dirty they would charge us for detailing?! Then when we returned car in Minneapolis we were not given any paperwork that showed we returned the car because Rapid City Hertz is a franchisee. Had to follow up with Rapid City over 2 days to get a receipt confirming I returned the car! BizarreReviewed 5 Jul. 2018

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10.0

Excellent servicePros:Ease of renting and friendly customer service. Very easy to drop off in Phoenix and free shuttle to terminal.Reviewed 20 Dec. 2016

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10.0

Pros:Friendly staffCons:Nothing at this timeReviewed 17 Sep. 2019

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More

• 8.8 /10Enterprise Hire Cars at RAP
• 8.5 /10Alamo Hire Cars at RAP

• How much does it cost to hire a car from Hertz at Rapid City?

  On average a hire car from Hertz at Rapid City costs $154 per day.

• Where can I find Hertz hire cars at Rapid City?

  4550 Terminal Road is the closest Hertz hire car location to Rapid City. The telephone number for this location is +1 605 393 0160.

• Does Hertz offer shuttle or airport pick-up services from Rapid City (RAP)?

  Yes