Book Hertz car rentals at St John's Airport

Reviews

Recent reviews

Traveller rating

Excellent

18121

Good

6412

Okay

6218

Mediocre

12154

Poor

1122

Find reviews that mention:

pick up the carfriendly staff

car was cleangreat experience

rented a carcustomer service

car availablecredit card

pick up and dropnever rent

wrong locationcar was dirty

location was closed

2.0

The pickup experience at 1:30 a.m. at JFK was absolute chaos. There were a dozen people in line and one person working. The woman working would occasionally come out and shout to the line that there were "no cars" available and even if you had a reservation you would be waiting 2-3 more hours for your car. Although we asked for the unlimited toll add-on, she did not put this on our contract; she also added the Loss Damage Waiver without consulting us. I've never experienced such terrible service at a car rental place before.Reviewed 8 Aug. 2022

review from

2.0

I purposely rented a van for space. During my flight to Birmingham, I had a voicemail left telling me that my confirmed van was not available. They "upgraded" me to a smaller vehicle and one with worse gas mileage. Caused me a lot of hassle due to the smaller size. I rented a van because I needed the space and would be carrying items. I would not have used Hertz if I had known a van was not an option. What's the point of a confirmation when it's actually not confirmed????Reviewed 8 Aug. 2022

review from

2.0

The biggest problem is that the hertz used for the rental was 30+ miles from the airport, and there was no shuttle service to that location. It cost us $70.00 + tip to get to JW Mariott, and $87,50 + tip to get to airport, and we still had to drive quite a ways from our hotel (Golden Nugget) to drop car off. The man at the hertz by airport would not help us at all (not even a phone call), as we prepaid our rental. The gentleman at Mariott was a great asset to the company, and guided us to get the limo service for the ride back to the airport. The rates for the car are great, but when you add transfers to and from airport, it cost more than renting near airport. I would never do this again, and will no longer use Hertz for rentals.Reviewed 8 Aug. 2022

review from

10.0

Off site from airport, but great customer service! Easy!Reviewed 8 Aug. 2022

review from

6.0

Pick-up at Union Station is slow and best classified as a hot mess.Reviewed 8 Aug. 2022

review from

8.0

There was a really long line to pick up the car and then when we got to our car it had a "Routine maintenance required" message displayed so then we had to wait again to get a new car. Quicker check in/customer service would have been great!Reviewed 8 Aug. 2022

review from

4.0

They need to specific and clear about where to do paperwork and where to go for pickup the carReviewed 8 Aug. 2022

review from

2.0

KAYAK is HORRIBLE! Confirmation for our Hertz car rental was for pick up at 12 noon on a saturday. Got there a few minutes after noon due to a flight delay and the Hertz office was CLOSED. They closed shop at 12 noon and didn't bother to let customers with confirmed rental agreements know even though they had our flight info. We were stranded without a car and had to pay a taxi $90 to drive us around the city for 2 hours looking for another car rental agency. Finally found another agency and of course had to pay full price since we didn't reserve in advance.Reviewed 8 Aug. 2022

review from

10.0

The inside could have been cleaned a little better but it was super easy pick up and drop off. I would definitely use Hertz again.Reviewed 8 Aug. 2022

review from

4.0

Pickup at Albany airport took 20 minutes even though I had reserved and paid ahead. There is no signage outside for where the rental car counters are. The Hertz staffperson had to collect all my information again even though I had put it in the reservation. Policies and costs related to the toll payments were communicated in a confusing manner. I believe the person next to me received inaccurate information about gas charges. In Boston the dropoff location was poorly signed and the key drop was hard to find. The key drop had instructions to write down the mileage and fuel level on the rental jacket but there was no pen available. The instructions said to include the rental contract with the rental jacket but it's not clear to me what that referred to.Reviewed 8 Aug. 2022

review from

2.0

My complaint is this: I opted for “manager choice” for the rental. They NEGLECT to inform you that you may end up with a FULL electric vehicle. This was 100% unacceptable. It was a major inconvenience as the home charging took literally over 26 hours to charge. The few charging stations around were inconveniencing not only me, but the guests I was staying with to pick up and take me back. It still took 4 hours to charge. I received attitude from the Hertz associate, and no explanation as to why they don’t warn you that you could get stuck with one of these cars. I’m still livid with them and will fight to get compensation back. BEWARE!Reviewed 8 Aug. 2022

review from

10.0

Not much. I was happyReviewed 8 Aug. 2022

review from

More

• 7.3 /10Budget Hire Cars at YYT

• How much does it cost to hire a car from Hertz at St John's Airport?

  On average a hire car from Hertz at St John's Airport costs $52 per day.

• What is the most popular hire car from Hertz at St John's Airport?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked hire car type from Hertz at St John's Airport.

• Where can I find Hertz hire cars at St John's Airport?

  100 World Pkwy is the closest Hertz hire car location to St John's Airport. The telephone number for this location is +1 709 726 0795.

• Does Hertz offer shuttle or airport pick-up services from St John's Airport (YYT)?

  Yes