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2 locations in Historic Gardens
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Reviews
10.0 Wonderful
Jan 2024
10.0 Wonderful
Oct 2023
10.0 Wonderful
Mar 2021
Pros:
Pleased with the overall experience.Cons:
Whoever assisted me could have done better at checking/inspecting the car with me for any physical damage to the car. He didn’t inspect the vehicle with me. He was unable to offer the cheaper online third-party collision car insurance. Instead, he offered me his onsite car insurance 3x more expensive compared to the online.8.0 Very Good
Jan 2020
Cons:
The layout of renting a car and the insurance price.10.0 Wonderful
June 2019
Pros:
The staff were professional and friendly. Hey made my car pickup and drop off a pleasant experience.Cons:
None.9.6 Wonderful
Apr 2018
Pros:
The check in was terrific, they didn’t have our car class ready, so they gave us an upgrade to a small SUV, no charge. Both of the employees at the pickup were awesome, very friendly, talkative, and helpful. The return was simple at the airport, very quick, and again the agent was efficient. There is definitely an emphasis on customer service and is working—we will definitely seek out Avis for our next rental!Cons:
Nothing.2 locations in Historic Gardens
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Reviews
2.0 Poor
Apr 2024
2.0 Poor
Nov 2022
2.0 Poor
Nov 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Dec 2021
8.0 Very Good
May 2021
Cons:
I modified my rental and was told my total would be 240 they didn’t say anything about being charged per mile. When I returned the car I was charged 442 dollars for mileage charges4 locations in Historic Gardens
Filters
Reviews
10.0 Wonderful
Dec 2019
Pros:
The staff was very friendly and helpful. We rented a 15 passenger van which drove very smooth for the 2500 miles.Cons:
The van seats do not recline and an entire row had to be used to store the luggage. Those were the only downfalls.7.2 Good
Nov 2019
Pros:
Friendly and helpful staffCons:
Payment tablet was a complete nightmare, it did not charge me according to their records but I kept seeing multiple charges in my bank records. Have to keep returning in order to fix their mess so next time I'll not use this location10.0 Wonderful
Sept 2019
Pros:
Awesome service from Ms Chelsea T and the crew.2.0 Poor
Jan 2019
Pros:
Nothing about this location. I did wind up at another Enterprise finding what I wanted the next day. This reservation was made at least 6 weeks in advance and they tried to pass off smaller SUV in the place of car rented.Cons:
We didn’t rent what they offered. We reserved luxury full size SUV (suburban) and what they attempted to give us was a disgusting, filthy Nissan Armada, not the same class as our rental. When I brought it to their attention, they then lied that they had attempted to call us “4 or 5 times” to let us know that would not be able to accommodate us. If they had greeted us with that information, I would not have been so upset about their dishonesty. They also told us that was why we should rent directly from them instead of using third party so you should know how they are representing you. We went to another enterprise location the next day and rented what we wanted.9.2 Wonderful
Sept 2018
Pros:
Used the 12 passenger van to transport grand daughter to college. Thirty hours to get there over four days of travel was great. Plenty of room for her stuff and other passengers. Van drove great, gas mileage about average. After her drop off and 1 day of rest made the trip back home in 36 hours driving non stop except gas, potty and food breaks. No problems with the rental, it was a great price for the time we used it and also got it returned early and got a credit on card pretty fast. Thank you managers at Enterprise River Walk for your prompt and fast service.Cons:
Only can think of a couple items, window were not completely clean. Before we left DIL spent a while cleaning them better. There was a little of trash, water bottle, under one of the seats in the back that they did not catch before releasing the vehicle.6.8 Okay
July 2017
Pros:
Everything went real smooth. the pick up and drop off was fast. No problem there.2 locations in Historic Gardens
Filters
Reviews
10.0 Wonderful
Dec 2023
6.0 Okay
May 2023
2.0 Poor
Apr 2023
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