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Aqua Palms Waikiki

7.7
Good

Based on 2,263 reviews
 
1850 Ala Moana Boulevard, Honolulu, O'ahu, HI 96815, United States
  +1 808 947 7256
Aqua Palms Waikiki - Honolulu, O'ahu, HI, United States
Check-in
Check-out
Compare vs KAYAK |
Cancelon $156
HotelTonight $175
Booking.com $176
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per night
HotelTonight
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Booking.com
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Good to know

Distance to city centre 3.5 km
Location rating 8.8
Nearest airport Honolulu
Distance to airport 10.2 km

Rooms

Check-in
Check-out

Double rooms

$156+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$156 per night
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Unknown
$189 per night
IMAGE
Unknown
$202 per night
IMAGE
Unknown
$203 per night
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Unknown
$211 per night
IMAGE
Unknown
$223 per night

King rooms

$211+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$211 per night
IMAGE
Queen bed
$214 per night
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Queen bed
$243 per night
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Queen bed
$243 per night
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Queen bed
$275 per night

Leisure rooms

$204+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$204 per night

Reviews

Pros

Cons

Traveller rating

154
116
57
13
1

Time of year

Traveller type

Show reviews that mention

+
ala moana in 24 reviews
check in process was painful in 3 reviews
cheerful helpful hotel in 65 reviews
clean room in 111 reviews
close to the beach in 60 reviews
comfortable bed in 63 reviews
expensive parking in 37 reviews
free shuttle in 29 reviews
friendly staff in 130 reviews
furnishings are dated in 5 reviews
great location in 166 reviews
hotel was right in the middle in 82 reviews
ihop is right in 6 reviews
laundry facilities in 10 reviews
need updating in 25 reviews
pool small in 6 reviews
pubic hair in 7 reviews
resort fee in 12 reviews
right in the middle of town in 7 reviews
room was small in 110 reviews
  • Good
    Nov. 2016
    7.1

    Not bad except for...

    The power cut out on us. We didn't have power for the last night of our stay. Since the power was out we didn't have hot water either. The hotel is planning to issue a refund for the last night.

  • Excellent
    Aug. 2016
    8.5

    Solid place as a homebase

    Friendly front desk, better rate than surrounding hotels, clean and easy. stayed for one night, barely spent time at the hotel proper, but room got really dark and we were able to sleep in till 11am after a late night, no problem. Pool looked small but nice, never got to use it.

    Bellman was slightly odd helping me with my bags to the car (it was waiting just beyond the boundary of the hotel) but he still did it! Couldn't tell if he was joking or not (afraid not). Front desk said it would be no problem, though, so that was another plus on the service.

  • Good
    Dec. 2015
    7.1

    Friendly staff

    The friendly staff and very helpful.

    Parking fee is way too high. The parking entrance way is steep. It was kind of scare because my rental car almost did make it up all the way. It would be nice if it's a little lower.

  • Okay
    Nov. 2015
    5.4

    location is nice

    additional fees was not readily include in pricing, so the cost advertised is not cost charged.

  • Okay
    Oct. 2015
    4.5

    No A/C and terrible customer service at the front

    The location was good and the hotel was nice overall. Despite it's size, the room was pretty nicely laid out.

    The room was very small. The A/C had failed. I knew something was up because the check in process was painful and there were lots of other upset customers. What really made me angry was the way the clerk checked us in completely without mentioning the problem. After she handed us our keys she casually mentioned that there wasn't any AC and it would not be fixed anytime soon. There was no offer to compensate for this. Later we approached another clerk with a complaint and were were told that they were attempting to place customers at other Aqua properties. It seemed that they only did this if you were very persistent. At that point we ended up stuck with the room because they never followed up on our request. The thing that really upset me the most was indifferent nasty attitude displayed by the first clerk. I might have had a different experience on a another day, but this time turned me off completely. There a lot of other fine places to stay in this price range. I won't risk coming back to this chain.

  • Excellent
    Apr. 2015
    9.4

    Charged for 40 dollars of amenities we didn't use ie tv wifi etc

  • Okay
    Aug. 2014
    4.3

    Friendly staff

    Outdated, few amenities, drab

  • Excellent
    Jul. 2014
    8.3

    If not looking to be on the beach - this is a great location.

    Furnishings are dated - definitely can use an update!

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About

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

7.7 Good

Based on 2,263 reviews

8.8

Location

8.6

Service

3.9

Amenities

1.7

Wellness

Things to know

  • Beach nearby
  • Great shopping

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Laundry facilities
Outdoor pool
No smoking
Restaurant
Cable or satellite TV
Aircon
Coffee shop
Parking (surcharge)
Linens
Towels
Soap and shampoo provided
Grill
ATM on-site
Business centre
Internet
Wi-Fi
Laundry service
24-hour front desk
Safe
Designated smoking area
Storage available
Terrace/Patio
Disabled access
Lift
Massage
Concierge service
Hairdryer
Pets not allowed
Rooftop

Location

Most popular landmarks

  • Fort DeRussy 0.7 km
  • U.S. Army Museum 0.7 km
  • Magic Island 1 km
  • Kuhio Beach Park 1.8 km
  • St. Augustine by-the-sea 1.9 km
  • Honolulu Museum of Art 2.5 km

Honolulu travel guide

Learn about Honolulu on KAYAK

Getting around

Honolulu 10.2 km
Kapolei Kalaeloa 24.3 km

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