Overview

Extended Stay America Houston - Willowbrook

13223 Champions Centre Drive, Houston, TX 77069, United States
+1 281 397 9922

$68+

Overall guest ratings

5.3/10 OK
based on 243 reviews

Review highlights

  • 9.0
  • 6.2
  • 3.5
  • 2.7

Nearby

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    About

    Enjoy your visit to Houston with a stay at Extended Stay America Houston - Willowbrook. Free perks include WiFi, self parking, and continental breakfast available daily. Bonuses like refrigerators, refrigerators, and microwaves are in all rooms.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Air-conditioned
    • Free parking
    • Non-smoking rooms available
    • Laundry facilities
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.3 OK
    based on 243 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 6.2 "Service is ok."
      5.0 "Only 50% found the staff to be friendly enough."
    • 5.6 "Average value."
    • 3.5 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
      4.4 "56% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
    • 2.7 "Awful rooms."
      2.1 "79% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      2.7 "73% said the bathroom was dirty."
      3.3 "67% were unsatisfied with the kitchenette."
      2.8 "For 72%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      2.7 "73% had problems with the shower."
      4.4 "56% said rooms were small."
      1.3 "87% were disappointed with the minibar."
      0.0 "Air conditioning was criticized by 100%."
    • 2.5 "Horrible vibe."
      2.8 "72% criticized the unstylish hotel."
    • 2.3 "Awful breakfast."
    • 2.2 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      2.5 "75% thought it was rather dirty."
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    Overall rating

    5.6 OK
    based on 94 reviews
    • 3.1 "Quite uncomfortable."
    • 2.8 "Awful rooms."
      2.8 "72% complained about the bathroom."
      1.9 "81% said rooms were dirty."
    • 2.0 "Generally quite dirty."
      1.9 "81% said rooms were dirty."

    Overall rating

    4.3 OK
    based on 26 reviews
    • 2.9 "Awful rooms."

    Overall rating

    3.8 Mediocre
    based on 89 reviews
    • 2.4 "Awful rooms."
      1.9 "81% said rooms were dirty."
    • 1.9 "Generally quite dirty."
      1.9 "81% said rooms were dirty."

    Overall rating

    5.4 OK
    based on 31 reviews
    • 6.2 "Service is ok."
    • 2.6 "Awful rooms."
    data provided by TrustYou

    Recent reviews

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    second room
    second room
    asked for a non-smoking
    black mold on the ceiling
    dead roaches
    bit old
    new towels
    hot water
    toilet paper
    poor condition
    paper and no soap
    bathroom trash
    main road
    noisy ac and unit
    worst place
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