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Isla Mujeres Palace Couples Only Resort
Best Room

Carretera Garrafon Vista Alegre, Mz 63, Lt 1, SM007, 77400 Isla Mujeres, QR, Mexico
+52 998 999 2020


Overall guest ratings

9.0/10 Excellent
based on 349 reviews

Review highlights

  • 10.0
  • 10.0
  • 9.5
  • 5.7

Good to know

  • Good restaurant service
  • Friendly atmosphere
  • Very quiet


    show all



    Isla Mujeres Palace All Inclusive Resort, located on the beach, is within 1.8 miles (3 kilometers) of Costa Occidental de Isla Mujeres National Park. Garrafon Natural Reef Park is less than 4 miles (7 kilometers) from the hotel.

    Hotel Features.

    Isla Mujeres Palace All Inclusive Resort features a freeform outdoor pool and poolside bar with palapa and swim-up seating. A lobby bar, snack bar, and restaurant serving all meals are also on site. 24-hour room service is included in the room rate, along with wireless Internet access and complimentary valet parking. Awe-Spa offers massages, facials, pedicures, and manicures (surcharges apply). Guests are collected by yacht from mainland Cancun, bypassing the ferry and taxi. Airport transportation is available by request.


    Guestrooms at this Isla Mujeres resort feature jetted tubs, minibars, and balconies with hammocks; most rooms provide ocean views. LCD TVs have HBO and numerous satellite channels, and wireless Internet access is available. Digital safes are large enough to accommodate laptop computers. Bathrooms come equipped with telephones, showers, bathrobes, and slippers. Turndown service is performed each evening, and non-smoking rooms are available upon request.

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    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Guest reviews

    Overall rating

    9.0 Excellent
    based on 349 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% thought it was clean."
      10.0 "100% said rooms were clean."
    • 10.0 "Incredible bar."
    • 9.5 "Terrific location."
      9.3 "93% appreciated the closeness to the beach."
    • 9.2 "Excellent value."
    • 9.1 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
    • 5.7 "Breakfast is mediocre."

    Overall rating

    8.9 Excellent
    based on 349 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
    • 9.4 "Terrific location."
    • 9.2 "Excellent value."
    • 9.0 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
    • 8.9 "Vibe was good."
      9.2 "92% enjoyed the friendly atmosphere."
    • 6.9 "Food is average."
    • 5.6 "Breakfast is mediocre."
    View all review categories
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Good restaurant service"
    "Friendly atmosphere"
    "Very quiet"
    data provided by TrustYou