Overview

Isla Mujeres Palace Couples Only Resort
Best Room

Carretera Garrafon Vista Alegre, Mz 63, Lt 1, SM007, 77400 Isla Mujeres, QR, Mexico
+52 998 999 2020

$455+

Overall guest ratings

9.0/10 Excellent
based on 411 reviews

Review highlights

  • 10.0
  • 10.0
  • 9.5
  • 9.4

Good to know

  • Very quiet
  • Spacious rooms
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Location.

    Isla Mujeres Palace All Inclusive Resort, located on the beach, is within 1.8 miles (3 kilometers) of Costa Occidental de Isla Mujeres National Park. Garrafon Natural Reef Park is less than 4 miles (7 kilometers) from the hotel.

    Hotel Features.

    Isla Mujeres Palace All Inclusive Resort features a freeform outdoor pool and poolside bar with palapa and swim-up seating. A lobby bar, snack bar, and restaurant serving all meals are also on site. 24-hour room service is included in the room rate, along with wireless Internet access and complimentary valet parking. Awe-Spa offers massages, facials, pedicures, and manicures (surcharges apply). Guests are collected by yacht from mainland Cancun, bypassing the ferry and taxi. Airport transportation is available by request.

    Guestrooms.

    Guestrooms at this Isla Mujeres resort feature jetted tubs, minibars, and balconies with hammocks; most rooms provide ocean views. LCD TVs have HBO and numerous satellite channels, and wireless Internet access is available. Digital safes are large enough to accommodate laptop computers. Bathrooms come equipped with telephones, showers, bathrobes, and slippers. Turndown service is performed each evening, and non-smoking rooms are available upon request.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Free valet parking
    • Wedding services
    • Adults only
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    based on 411 reviews
    • 10.0 "Excellent amenities."
      10.0 "100% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
    • 10.0 "Incredible bar."
    • 9.5 "Terrific location."
    • 9.4 "Perfectly clean."
      10.0 "100% thought it was clean."
      10.0 "100% said rooms were clean."
    • 9.2 "Rooms are outstanding."
      8.7 "87% thought rooms were spacious."
      8.9 "89% thought the view was good."
      10.0 "100% enjoyed the furniture."
      10.0 "100% said the beds were comfortable."
      10.0 "100% said rooms were clean."

    Overall rating

    9.0 Excellent
    based on 411 reviews
    • 10.0 "Excellent amenities."
      10.0 "100% thought the building was wonderful."
    • 9.5 "Terrific location."
    • 9.3 "Rooms are outstanding."
      8.8 "88% thought rooms were spacious."
      10.0 "100% said the beds were comfortable."
      10.0 "100% enjoyed the furniture."
    • 9.2 "Awesome vibe."
      9.0 "90% enjoyed the friendly atmosphere."
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.1 "Housekeeping was great, according to 81%."
    • 6.9 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Very quiet"
    "Spacious rooms"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou
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