Recent reviews
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10.0
excellent service from an excellent company!
Pros: I got what i applied for.
Cons: nothing
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10.0
Pros: Newer clean car and it was economical
Cons: No keyless remote
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6.0
My car didn't have cruise control
Cons: The enterprise representative knew I was picking the car up in one location and driving to another drop off location for a 5 hour trip. The car I rented didn't have cruise control and this was a major inconvenience.
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10.0
Fast, easy, nice
Pros: Quick checkout, friendly service, nice new cars.
Cons: Nothing
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10.0
Pros: Great customer service
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4.8
Cons: It was a big problem to extend my car rental an additional day. They charged me a high rate.
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8.8
Cons: Car was too small
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10.0
Coming through in the clutch!
Pros: After we had a bad experience with a super-cheap vendor, we needed three minivans in a pinch for a trip leaving in an hour after our reservation. We were able to use the Kayak app on the airport shuttle, make the reservation, walk up moments later, and leave in no time with three vans. It was such a good experience!
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6.4
Pros: Very nice vehicle was given to us.
Cons: Price had changed from what I booked through Kayak. I was quoted $144.00 plus a few Kayak fees. When I checked out after returning the vehicle to Enterprise at Fort Wayne Ohio Airport the price had changed and other fees from Enterprise had been added. When going through Kayak or Hotwire, the price should have been what we were quoted through these companies.
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8.0
Pros: It was an easy process to begin with. The agent walked me around the car to make sure that there were no scratches or dents on the car. It was a brand new car with a little over 1,000 miles on it!
Cons: The only thing I didn't like was the type of car I had. This really wasn't too terrible as I only needed to get from point a to point b.....
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5.2
Just a bit below average
Pros: The pickup and drop off at JAX is always predictable and this didn't have any surprises.
Cons: Pieces of the convertible top were in the trunk, the engine light came on about halfway through the rental period and the car never really was able to idle correctly, probably associated with the engine light. Overall, pretty close to what I expect from Enterprise.
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8.8
Cons: i DID NOT LIKE THE DAILY DROP OFF FEE. iT SHOULD BE ONE SET RATE. WHY SHOULD IT DIFFER IF i RETURNED THE CAR IN ONE DAY OR TEN DAYS TO A DIFFERENT LOCATION? i WANTED TO DROP IT OFF AT THE DAYTONA BEACH AIRPORT BUT WAS NOT GIVEN THAT CHOICE.
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10.0
excellent service from an excellent company!
Pros: I got what i applied for.
Cons: nothing
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10.0
Pros: Newer clean car and it was economical
Cons: No keyless remote
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10.0
Fast, easy, nice
Pros: Quick checkout, friendly service, nice new cars.
Cons: Nothing
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10.0
Pros: Great customer service
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8.8
Cons: Car was too small
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10.0
Coming through in the clutch!
Pros: After we had a bad experience with a super-cheap vendor, we needed three minivans in a pinch for a trip leaving in an hour after our reservation. We were able to use the Kayak app on the airport shuttle, make the reservation, walk up moments later, and leave in no time with three vans. It was such a good experience!
review from -
8.8
Cons: i DID NOT LIKE THE DAILY DROP OFF FEE. iT SHOULD BE ONE SET RATE. WHY SHOULD IT DIFFER IF i RETURNED THE CAR IN ONE DAY OR TEN DAYS TO A DIFFERENT LOCATION? i WANTED TO DROP IT OFF AT THE DAYTONA BEACH AIRPORT BUT WAS NOT GIVEN THAT CHOICE.
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6.0
My car didn't have cruise control
Cons: The enterprise representative knew I was picking the car up in one location and driving to another drop off location for a 5 hour trip. The car I rented didn't have cruise control and this was a major inconvenience.
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4.8
Cons: It was a big problem to extend my car rental an additional day. They charged me a high rate.
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6.4
Pros: Very nice vehicle was given to us.
Cons: Price had changed from what I booked through Kayak. I was quoted $144.00 plus a few Kayak fees. When I checked out after returning the vehicle to Enterprise at Fort Wayne Ohio Airport the price had changed and other fees from Enterprise had been added. When going through Kayak or Hotwire, the price should have been what we were quoted through these companies.
review from -
5.2
Just a bit below average
Pros: The pickup and drop off at JAX is always predictable and this didn't have any surprises.
Cons: Pieces of the convertible top were in the trunk, the engine light came on about halfway through the rental period and the car never really was able to idle correctly, probably associated with the engine light. Overall, pretty close to what I expect from Enterprise.
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