Book Hertz car rentals at Jacksonville Airport

Jacksonville, FL, United States - Jacksonville
5 Oct — 12 Oct
Jacksonville, FL, United States - Jacksonville
Tue 5/10
Noon
Tue 12/10
Noon
Driver's age:

Pros

"Very quick and friendly ."(in 2332 reviews)
"Everybody was very nice ."(in 5675 reviews)
"Friendly at the desk."(in 668 reviews)

Cons

"Not happy about at all."(in 1560 reviews)
"Not happy about at all."(in 1592 reviews)
"Wait to check in and get rental at JAX was horrible!"(in 5756 reviews)

Reviews

Overall rating7.4 GoodBased on 67 reviews
Cleanliness
8.0
Comfort
7.6
Overall
7.1
Pick-up/Drop-off
7.2
Value for money
7.2

Recent reviews

Traveller rating
12
3
0
3
0
Find reviews that mention:
10.0
Cons:Long lines at counter to pick up vehicleReviewed 8 Feb. 2021
review fromkayak
10.0
Pros:FAST IN AND OUT , FAST RETURN AND EXCELLENT RATECons:NOTHING IN MY OPINIONReviewed 8 Feb. 2021
review fromkayak
6.8
Cons:I am a senior. I had no one to tell me how to use the key system. No one was around so I had to walk all the way back to the station to find out how to use it. Perhaps it would have been easier for the clerk to explain the key system to me.Reviewed 3 Apr. 2020
review fromkayak
10.0
Pros:Easy processCons:Wait to check in and get rental car at JAX was horrible!!!Reviewed 16 Jun. 2020
review fromkayak
2.0
Worst customer service everPros:NothingCons:The 2 ladies behind the counter were absolutely useless. In addition to being charged too much, I was also told even though I had a reservation, they didn't have any cars at the time and didn't know when any would be ready. There was a wait list for cars like you would find at a restaurant. So I asked could she tell me how long it takes to turnaround( clean and get ready) a car once it came in, her reply was " that ain't in my job description, and proceeded to continue her conversation with the other worker behind the counter. I hope that these are 2 isolated poor employees and not the norm for Hertz.Reviewed 4 Jan. 2016
review fromkayak
4.0
Pros:Drop off was great.Cons:Long line, extremely slow, waited over 20 minutes to get to agent. Reserved a full size car, full size cars not available. Prepaid and told that I could have mid size plus coupon? Really not what I had paid for, wanted full size for safety. Asked for upgrade, denied, told that full size would be available in 15 minutes. Saw that prior customers had already waited over 15 minutes for full size. Asked again for upgrade to get out of airport. Finally given "upgrade" to premium car, but when we got to lot, car was actually still not full size. 95 degrees, over half an hour later, we took car.Reviewed 25 Jun. 2017
review fromkayak
10.0
Pros:Very quick and friendly staff. Really enjoyed the servicenCons:Better exit signs from the parking lot where the vehicles were.Reviewed 25 Apr. 2020
review fromkayak
3.2
Pros:Staff behind the counter was very friendly. That's it.Cons:Arrived on time (10:00) AM to pick up my compact SUV I paid for and was told there were no cars available. By 12:30 I settled for a Toyota Camry, otherwise I'd have been waiting there all day. There were a dozen other people waiting as well. That kind of delay for a long trip I needed to take was just awful.Reviewed 24 Sep. 2020
review fromkayak
5.6
Drop off debacle.Cons:I requested a car to be picked up and dropped off at the same location (Jax airport) the phone rep stated I could not drop off vehicle at same location since the Hertz desk would be closed at 3:30 AM I found this unusual and the rep who sounded like working from an abroad call center assured me I could not. I arranged to drop off at another location; super inconvenient. The rep turns out was incorrect. Even though desk is closed vehicle drop off is permitted. I had to make other arrangements to get to the airport with 2 kids and car seats. I mention the call center abroad only because I believe this may have informed the reps lack of understanding as to what is customary in and about US airports and rentals. The price was good so I consented regrettably.Reviewed 1 Aug. 2018
review fromkayak
2.0
Pros:Really didn't care for anything about this experience.Cons:The car had a near-flat tire before I could even get out of the airport parking lot. All valve stem caps were missing and all tires were low. Put air in them after looking for air at 4 gas stations. The front tire remained low or flat the entire weekend - to the point I could not drive the car. Repeated attempts to reach out to the Hertz Roadside Service line (hours and hours on hold) yielded no one to come change or fix the tire. I finally had to leave the car in the hotel parking lot and take a hotel shuttle back to the airport on our last day. This entire experience was a nightmare. I will not rent from Hertz again.Reviewed 1 May 2021
review fromkayak
8.0
Pros:The JAX staff were wonderful. Our first vehicle had scratches, a bald tire, windshield wiper fluid light was on, and gas tank was not full. They swapped quickly for us.Cons:I would’ve preferred to have gotten a decent rental at first and not had to swap. Also, the Hertz drop-off location instructions for MCO in phone recording are incorrect. That should be fixed. All rental returns are in Terminal A, regardless of the airline you’re flying. Circled 3 times to find location.Reviewed 2 May 2021
review fromkayak
6.0
Pros:Drop off and pick up was good. The car had 62,000 miles and the car drove like it. Car had acceleration problems and needed a front end alignment.Cons:These older cars need to be serviced more often to see that they are safe and drive properly.Reviewed 5 May 2021
review fromkayak

Hertz car rentals near Jacksonville Airport

2400 Yankee Clipper Drive, Hertz car hires

Address

2400 Yankee Clipper Drive

Hours

Monday06:00 - 23:5900:00 - 01:00
Tuesday06:00 - 23:5900:00 - 01:00
Wednesday06:00 - 23:5900:00 - 01:00
Thursday06:00 - 23:5900:00 - 01:00
Friday06:00 - 23:5900:00 - 01:00
Saturday06:00 - 23:5900:00 - 01:00
Sunday06:00 - 23:5900:00 - 01:00

Phone

+1 904 741 2151

Address

13131-1 Wolf Bay Drive

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 904 757 2065

Top tips for renting a car from Hertz at Jacksonville Airport

  • Economy hire cars from Hertz at Jacksonville Airport are around 12% cheaper than other car types, on average

FAQs about renting a car from Hertz at Jacksonville Airport

  • On average a hire car from Hertz at Jacksonville Airport costs $38 per day.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked hire car type from Hertz at Jacksonville Airport.

  • 2400 Yankee Clipper Drive is the closest Hertz hire car location to Jacksonville Airport. The telephone number for this location is +1 904 741 2151.

  • Yes