Book Payless car rentals at Jacksonville Airport

Jacksonville, FL, United States - Jacksonville
5 Oct — 12 Oct
Jacksonville, FL, United States - Jacksonville
Tue 5/10
Tue 12/10
Driver's age:


"Fast service and s."(in 641 reviews)
"e, clean.""(in 1903 reviews)
""Friendly efficient drop off, greate.""(in 147 reviews)


" was very poor"(in 270 reviews)
" didn't have a remote."(in 2308 reviews)
" didn't have a remote."(in 2216 reviews)


Overall rating6.2 GoodBased on 84 reviews
Value for money

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Payless should be renamed "Careless"Cons:I arrived at the Jacksonville airport after a long day of travelling to find that Payless had given away all the cars. They said that I was supposed to pick up the car by noon, however, I understood that it had to be after noon, thus when my flight arrived in at 4pm, my car was gone and the only thing they could offer was a truck and having recently had a hip replacement, I knew I couldn't climb in and out of a truck, I was forced to go down the line of car rental agencies until I found another to whom I will be loyal for life because of their great customer service. I think I would have been less offended at Payless had the service attitude been even slightly better, however the attitude was "tough luck, you're on your own".Reviewed 12 Nov. 2015
review fromkayak
Pros:Not Atlanta, the rental location at Jacksonville Fl airport was a BAD experienceCons:At Jax airport rental counter, shared with Budget rac. No one at the rental counter. The Budget agents (3-4) said the Payless agent would be right back. I waited for 30 minutes. During this time, the Budget agents were chatting with each other and were very abrupt when I questioned the whereabouts ot the Payless agent. Finally, one of the Budget agents walked the 5feet to the Payless side and started my contract. I asked why they didn't wait on me before then. Got a blank stare in reply. Told Noel the agt. that I intended to file a complaint. She replied that. they required a paystub and utility bill in order to rent a Payless car locally but she would waive this because I didn't know of this and now aren't you happy. I told her no I was not happy, and this was a one way rental not a local rental. Overall I was treated horribly.Reviewed 7 Oct. 2016
review fromkayak
Pros:Great carCons:Pretty expensiveReviewed 16 Apr. 2021
review fromkayak
Pros:Staff was friendlyCons:have more personnel behind the counter.Reviewed 7 Jun. 2021
review fromkayak
Pickup and Dropoff were TerriblePros:Nothing.Cons:The counter person was extremely slow. Took 15 mins just to get keys, even though I already had a reservation. Pickup was terrible. Had to wait 15 mins just to get car in parking structure because it had to be shuttled from off-site location.Reviewed 6 Aug. 2016
review fromkayak
Pros:Great car,great price. No surprises.Cons:Poorly lit pickup area...hard to see.Reviewed 4 Feb. 2018
review fromkayak
Bad experience overallCons:No clear directions on where to pick up the car or drop it off. Customer service was terrible. The car felt like it was going to fall apart.Reviewed 18 Dec. 2017
review fromkayak
Bad customer service, no receipt, no answerPros:The car was nice and clean and had no problems.Cons:The customer service was terrible. I was sent to Avis to pick up the vehicle, then back to Payless as I assume someone decided to work. The gentlemen also took forever in completing the transaction in front of me and didn't seem to care one way or another. I added insurance to the car and he never gave me a total before asking me to sign away. After dropping off the car, the gal said the agent who helped me did it all wrong and she couldn't even check in my car. Meanwhile they were closed (5am). She said he would email me a receipt which I haven't received but they are quick to charge my card twice for two difference charges above what was originally agreed upon. I don't even know what I'm being charged for now?? Location won't pickup the phone...Reviewed 15 Feb. 2016
review fromkayak
Cons:Took too long to get service. Had to return the first rental car because of car problem. Second car still had some issues but kept it because did not want to keep going back to airport for exchange.Reviewed 1 Dec. 2015
review fromkayak
Pros:Car was nice, clean. Price was great.Cons:Pick up was a little slow. Drop off had an extra step having to take ticket to the counter inside.Reviewed 9 Nov. 2015
review fromkayak
Jacksonville to Miami in Hyundai payless rental caPros:Checkout Was fast and price was as quoted I reserved a economy but was given what I considered a upgrade a Hyundai elantra, I drove from Jacksonville to Miami and had no problems. I refused all insurances and kept the price down, as a side note in the Dashbox they have a liability insurance card so your all legal,Cons:They have for sale ciggarette lighter cell phone chargers but the Hyundai elantra has a USB plug to charge my smartphone it was all goodReviewed 23 Jan. 2016
review fromkayak
Pros:It was average. When the desk agent gave us the keys and location of the car, and the car wasn't where it was supposed to be, the car cleaning people helped guide us to the sound of the beeps - that was comical.Cons:The wait to check in, which I think is just a location thing, and that it really wasn't horribly. Yay, so really, all in all, not bad. But $70 a day for a KIA is nuts, but that's what I get for waiting until the last minute.Reviewed 23 Oct. 2017
review fromkayak

Payless car rentals near Jacksonville Airport

2400 Yankee Clipper Drive, Payless car hires


2400 Yankee Clipper Drive


Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00


+1 904 741 4015

Top tips for renting a car from Payless at Jacksonville Airport

  • Economy hire cars from Payless at Jacksonville Airport are around 12% cheaper than other car types, on average

FAQs about renting a car from Payless at Jacksonville Airport

  • On average a hire car from Payless at Jacksonville Airport costs $38 per day.

  • Full-size (Ford Explorer or similar) is the most frequently booked hire car type from Payless at Jacksonville Airport.

  • 2400 Yankee Clipper Drive is the closest Payless hire car location to Jacksonville Airport. The telephone number for this location is +1 904 741 4015.

  • Yes