Overview

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Hotel Istana Kuala Lumpur City Center
Best Room Service

73 Jalan Raja Chulan, , Kuala Lumpur 50200, Malaysia
+60 321 419 988

$86+

Overall guest ratings

8.4/10 Excellent
based on 4,221 reviews

Review highlights

  • 9.7
  • 9.2
  • 8.9
  • 6.4

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Be at the heart of it all when you come and stay at Hotel Istana Kuala Lumpur City Centre in Kuala Lumpur, Malaysia. It offers Deluxe Room, Club Room, Club Suite and State Room, all equipped with Wi-Fi Internet access (100 Mbps), Individually controlled air-conditioning, Executive writing table and chair etc. Some of its facilities and services are Business centre, Limousine services, Medical services (doctor-on-call) etc. Hotel Istana Kuala Lumpur City Centre enjoys a location at the very heart of KL’s Golden Triangle — the perfect vantage point to explore the city’s sights and sounds. Many places of interest and key establishments are within walking distance. These include: KL Convention Centre, Monorail Station, Shopping Area, Changkat Chulan Entertainment Hub and Aquaria KLCC.

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    Hotel Istana Kuala Lumpur City Center

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free Internet
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Room service
    • Tennis
    • Terrace/Patio
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 4,221 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% thought it was easy to get to the train station."
      9.5 "City centre within easy reach, said 95%."
      8.6 "Great parking, according to 86%."
      10.0 "100% thought parking was inexpensive."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.8 "78% found the restaurant service to be one of the best."
      8.5 "85% were happy with the room service."
      7.3 "Management was excellent, said 73%."
      10.0 "100% said the recreation staff was great."
    • 8.9 "Breakfast is good."
    • 8.9 "Bar is amazing."
      8.9 "Delicious alcoholic drinks, according to 89%."
    • 8.2 "Food is delicious."
      8.0 "80% loved the menu selection."
      8.8 "88% were happy with the price."
      9.2 "92% enjoyed the snacks that were offered."
      8.8 "Yummy desserts, said 88%."
      8.0 "80% enjoyed the side dishes."
    • 6.4 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.8 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
      5.3 "Only 53% thought the shower was ok."
    • 4.3 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    based on 1,941 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "City centre within easy reach, said 94%."
      8.8 "Great parking, according to 88%."
      10.0 "100% thought parking was inexpensive."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.9 "79% found the restaurant service to be one of the best."
    • 8.9 "Breakfast is good."
    • 8.8 "Bar is amazing."
    • 8.4 "Food is delicious."
      9.1 "Yummy desserts, said 91%."
      7.8 "78% loved the menu selection."
      8.7 "87% were happy with the price."
    • 6.3 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      5.4 "Only 54% said rooms were clean enough."
      5.4 "Only 54% thought the shower was ok."
    • 4.0 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 1,139 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
      9.3 "City centre within easy reach, said 93%."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 6.9 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 5.8 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
      5.1 "Beds were acceptable for 51%."
      5.5 "Only 55% thought the shower was ok."
    • 3.9 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."

    Overall rating

    7.9 Good
    based on 379 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 6.1 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
    • 4.4 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."

    Overall rating

    8.2 Excellent
    based on 759 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 6.7 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 5.2 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
      5.0 "Only 50% thought the shower was ok."
    • 4.1 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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