Overview

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Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
+60 321 470 888

$82+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

7.4/10 Good
based on 1,509 reviews

Review highlights

  • 9.4
  • 7.6
  • 4.9
  • 4.7

Good to know

  • Friendly service
  • Great shopping

Nearby

    show all

    About

    Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between Petronas Twin Towers and Bukit Bintang Shopping District. Major shopping malls Suria KLCC and Pavilion KL are easily accessible by foot using pedestrian sky bridge, including monorail and LRT train station that connect to the main transport hub, KL Sentral. Ideal for business travelers, the hotel provides free parking facilities upon reservation, air-conditioned rooms with high-speed WiFi access.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Gift shop
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 1,509 reviews
    • 9.4 "Terrific location."
    • 7.6 "Good service."
    • 7.2 "Good breakfast."
    • 6.5 "Internet is average."
    • 5.2 "Pool is mediocre."
    • 4.9 "Bad amenities."
    • 4.7 "Not very clean."
    • 4.1 "Not very comfortable."
    • 3.4 "Rooms are not good."
    • 2.8 "Horrible vibe."
    View all review categories

    Overall rating

    7.5 Good
    based on 528 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good breakfast."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.5 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 4.8 "Pool is below average."
    • 4.5 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 3.9 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      0.3 "Air conditioning was criticized by 97%."
      2.5 "75% thought it was too noisy."
    • 2.8 "Awful rooms."
      2.1 "79% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      3.6 "64% didn't like the uncomfortable beds."
      0.7 "For 93%, the rooms looked old."
      0.3 "Air conditioning was criticized by 97%."
      2.0 "80% were disappointed with the minibar."
      1.8 "82% said the bathroom was dirty."
    View all review categories

    Overall rating

    7.7 Good
    based on 347 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.9 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 4.9 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      1.3 "87% were unhappy with the handicap accessible facilities."
    • 4.3 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
    • 3.6 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      4.2 "58% said rooms were dirty."
      4.0 "60% didn't like the uncomfortable beds."
    • 3.0 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.0 Good
    based on 271 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 7.3 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Internet is average."
    • 6.4 "Food is average."
    • 4.6 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.1 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
    • 3.4 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      3.6 "64% didn't like the uncomfortable beds."
      4.4 "56% said rooms were dirty."
    • 2.8 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.1 Good
    based on 362 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.4 "Easily accessible by car, said 84%."
    • 7.8 "Wellness & sports facilities were pleasant enough."
      8.2 "top-notch fitness area, thought 82%."
    • 7.2 "Good breakfast."
    • 7.2 "Good service."
      7.1 "71% thought the service was very professional."
    • 6.4 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 4.8 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.1 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.6 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
    • 2.6 "Awful rooms."
      3.2 "68% didn't like the uncomfortable beds."
      1.8 "82% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      3.7 "63% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
    • 2.3 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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