Overview

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Kensington West Hotel

25 Matheson Road, London, W14 8SN, United Kingdom
+44 207 602 9954

$51+

Overall guest ratings

6.9/10 Good
based on 785 reviews

Review highlights

  • 9.1
  • 8.3
  • 3.9
  • 3.7

Nearby

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    About

    With a stay at Kensington West Hotel in London (London City Centre), you'll be convenient to Hammersmith Apollo and Royal Albert Hall. This hotel is close to Imperial College London and Harrods.

    Rooms

    Stay in one of 36 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift).

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    based on 785 reviews
    • 9.1 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Great service."
      8.4 "84% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 7.0 "High value."
    • 6.4 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 3.9 "Disappointing food."
    • 3.7 "Rooms are not good."
      0.9 "91% said rooms were small."
      3.9 "61% complained about the bathroom."
      1.7 "83% criticized the small bathroom."
      1.8 "82% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      0.6 "Air conditioning was criticized by 94%."
      3.8 "62% had problems with the shower."
    • 3.3 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
      2.8 "72% thought it was overpriced."
    • 3.1 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      1.7 "83% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 2.9 "Awful breakfast."
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    Overall rating

    6.7 Good
    based on 314 reviews
    • 9.1 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
    • 7.8 "Good service."
      8.2 "82% said the reception staff was great."
    • 6.4 "Average value."
    • 6.2 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 3.7 "Rooms are not good."
      0.9 "91% said rooms were small."
      4.0 "60% complained about the bathroom."
      1.8 "82% criticized the small bathroom."
      1.7 "83% thought they were poorly maintained."
    • 3.1 "Disappointing internet connection."
      3.9 "61% said the wifi quality was bad."
      2.5 "75% thought it was overpriced."
    • 3.0 "Awful breakfast."
    • 2.9 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      1.8 "82% criticized the small bathroom."
    View all review categories

    Overall rating

    6.9 Good
    based on 266 reviews
    • 9.2 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.0 "High value."
    • 6.2 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 3.4 "Rooms are not good."
      1.0 "90% said rooms were small."
      3.7 "63% complained about the bathroom."
      0.8 "92% found problems with the furniture."
      1.8 "82% criticized the small bathroom."
      1.5 "85% thought they were poorly maintained."
      0.5 "Air conditioning was criticized by 95%."
      4.3 "57% had problems with the shower."
    • 3.3 "Breakfast is below average."
    • 3.1 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      1.8 "82% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
    View all review categories

    Overall rating

    5.7 OK
    based on 23 reviews
    • 9.2 "Terrific location."
    • 8.2 "Great service."
    • 3.5 "Rooms are not good."
      0.8 "92% said rooms were small."
    • 2.9 "Awful breakfast."
    • 2.7 "Quite uncomfortable."
      0.8 "92% said rooms were small."

    Overall rating

    7.4 Good
    based on 180 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 4.0 "Rooms are not good."
      1.1 "89% said rooms were small."
      4.0 "60% complained about the bathroom."
      2.0 "80% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
      4.4 "56% had problems with the shower."
    • 3.8 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 3.4 "Not very comfortable."
      1.1 "89% said rooms were small."
      2.0 "80% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
    • 2.5 "Awful breakfast."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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