Overview

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Kensington West Hotel

25 Matheson Road, London, W14 8SN, United Kingdom
+44 207 602 9954

$65+

Overall guest ratings

7.3/10 Good
based on 752 reviews

Review highlights

  • 10.0
  • 9.2
  • 4.9
  • 4.6

Good to know

  • Clean rooms
  • Close to public transport

Nearby

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    About

    Located in Kensington, this hotel is within 2 mi (3 km) of Hammersmith Apollo, Royal Albert Hall, and Stamford Bridge Stadium. Kensington Palace and Natural History Museum are also within 2 mi (3 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Air-conditioned
    • Airport shuttle
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.3 Good
    based on 752 reviews
    • 10.0 "Incredible bar."
    • 9.2 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 6.9 "Average cleanliness."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 4.9 "Breakfast is below average."
    • 4.6 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
      3.8 "62% thought it was overpriced."
    • 4.4 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.6 "54% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      1.4 "86% criticized the small bathroom."
      2.0 "80% found problems with the furniture."
      2.0 "Air conditioning was criticized by 80%."
    • 3.3 "Not very comfortable."
      1.0 "90% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      1.4 "86% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
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    Overall rating

    7.0 Good
    based on 240 reviews
    • 9.2 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 6.7 "Average cleanliness."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 4.5 "Breakfast is below average."
    • 4.1 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      0.9 "91% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      1.4 "86% criticized the small bathroom."
    • 2.8 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      1.4 "86% criticized the small bathroom."
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    Overall rating

    7.1 Good
    based on 278 reviews
    • 9.3 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.5 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 5.2 "Breakfast is mediocre."
    • 3.8 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      4.4 "56% complained about the bathroom."
      1.8 "82% found problems with the furniture."
      1.4 "86% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
    • 3.2 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      1.4 "86% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."

    Overall rating

    7.6 Good
    based on 233 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 6.7 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 4.8 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
    • 4.4 "Rooms are not good."
      4.6 "54% complained about the bathroom."
      1.3 "87% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      1.7 "83% criticized the small bathroom."
      2.2 "Air conditioning was criticized by 78%."
    • 3.7 "Not very comfortable."
      1.3 "87% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      1.7 "83% criticized the small bathroom."
      2.2 "Air conditioning was criticized by 78%."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Close to public transport"
    data provided by TrustYou

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