Park Plaza County Hall London, London Hotels from $247

Guest reviews

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Families
Business
Solo

Overall rating

based on 6,834 reviews

Location

9.6 "Terrific location."

9.8 "98% liked the proximity to sightseeing."

9.8 "98% thought it was easy to get to the train station."

9.8 "City centre within easy reach, said 98%."

8.9 "Easily accessible by car, said 89%."

9.9 "99% enjoyed the restaurants & bars nearby."
Service

8.5 "Great service."

9.4 "94% found the staff to be very friendly."

7.4 "74% said the reception staff was great."

7.9 "79% thought the service was very professional."

9.4 "94% said the concierge service was amazing."

8.2 "82% were impressed by the laundry service."

7.1 "Management was excellent, said 71%."
Food

6.4 "Food is average."

6.5 "Only 65% were satisfied with the menu."

5.9 "The price was ok for 59%."

6.8 "Desserts were ok, said 68%."

5.0 "50% thought the vegetable dishes were ok."
Room

6.2 "Rooms are ok."

5.1 "Beds were acceptable for 51%."

6.2 "Only 62% said rooms were big enough."

6.3 "Only 63% said rooms were clean enough."

5.3 "53% thought the bathroom was big enough."

7.0 "70% appreciated the modern rooms."
Amenities

6.0 "Average amenities."

6.1 "61% thought the building was acceptable."

5.1 "51% considered the lobby entrance to be so-so."

6.7 "For only 67%, the facilities were new enough."
Breakfast

5.5 "Breakfast is mediocre."
Comfort

5.4 "Average comfort."

5.1 "Beds were acceptable for 51%."

6.2 "Only 62% said rooms were big enough."

5.3 "For only 53%, the noise level was all right."

5.3 "53% thought the bathroom was big enough."
WiFi

5.2 "Internet is average."
Bar and Beverages

4.9 "Bar is not good."

3.9 "Bar service was unacceptable, according to 61%."

2.5 "75% said beverages were too expensive."
Value for money

4.9 "Value below average."

1.9 "81% said the breakfast was too expensive."

2.5 "75% said beverages were too expensive."

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Overall rating

based on 2,186 reviews

Location

9.5 "Terrific location."

9.9 "99% liked the proximity to sightseeing."

9.9 "99% thought it was easy to get to the train station."

8.6 "Easily accessible by car, said 86%."

9.9 "99% enjoyed the restaurants & bars nearby."

9.9 "City centre within easy reach, said 99%."
Service

8.9 "Great service."

9.5 "95% found the staff to be very friendly."

7.7 "77% said the reception staff was great."

8.1 "81% thought the service was very professional."

9.5 "95% said the concierge service was amazing."
Vibe

6.6 "Vibe was decent."

6.8 "Only 68% thought, the hotel was modern."

6.5 "65% thought the atmosphere was somewhat friendly."

5.6 "56% considered the lobby entrance to be so-so."
Room

6.3 "Rooms are ok."

6.6 "Beds were acceptable for 66%."

6.0 "Only 60% said rooms were big enough."

6.4 "Only 64% said rooms were clean enough."

5.6 "56% thought the bathroom was big enough."
Food

5.9 "Food is average."

6.6 "Only 66% were satisfied with the menu."

5.4 "The price was ok for 54%."
WiFi

5.3 "Internet is average."
Bar and Beverages

5.2 "Bar is ok."
Breakfast

5.0 "Breakfast is mediocre."
Value for money

4.9 "Value below average."

1.7 "83% said the breakfast was too expensive."

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Overall rating

based on 4,032 reviews

Location

9.6 "Terrific location."

9.7 "97% liked the proximity to sightseeing."

9.8 "98% thought it was easy to get to the train station."

9.8 "City centre within easy reach, said 98%."

9.0 "Easily accessible by car, said 90%."

9.8 "98% enjoyed the restaurants & bars nearby."
Service

8.5 "Great service."

9.4 "94% found the staff to be very friendly."

8.1 "81% thought the service was very professional."

9.4 "94% said the concierge service was amazing."

7.8 "78% were impressed by the laundry service."
Food

6.8 "Food is average."

6.4 "Only 64% were satisfied with the menu."

5.8 "The price was ok for 58%."
Cleanliness

6.4 "Average cleanliness."

5.9 "Only 59% said rooms were clean enough."
Room

5.8 "Rooms are ok."

7.0 "70% thought rooms were spacious."

5.9 "Only 59% said rooms were clean enough."

5.4 "54% thought the bathroom was big enough."
Breakfast

5.5 "Breakfast is mediocre."
Value for money

4.9 "Value below average."

2.0 "80% said the breakfast was too expensive."

2.9 "71% said beverages were too expensive."
Comfort

4.9 "Not very comfortable."

3.8 "62% didn't like the uncomfortable beds."

4.9 "51% thought it was too noisy."

2.2 "Air conditioning was criticized by 78%."
WiFi

4.9 "Internet is poor."
Bar and Beverages

4.7 "Bar is not good."

2.9 "71% said beverages were too expensive."

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Overall rating

based on 136 reviews

Location

9.7 "Terrific location."

9.8 "98% liked the proximity to sightseeing."
Service

8.5 "Great service."

9.5 "95% found the staff to be very friendly."
Room

6.6 "Rooms are ok."

6.2 "Only 62% said rooms were big enough."

6.8 "Only 68% said rooms were clean enough."

5.7 "Beds were acceptable for 57%."
Food

6.3 "Food is average."
Comfort

5.7 "Average comfort."

6.2 "Only 62% said rooms were big enough."

5.7 "Beds were acceptable for 57%."
Breakfast

5.6 "Breakfast is mediocre."
Value for money

5.6 "Average value."

View all review categories

Overall rating

based on 478 reviews

Location

9.6 "Terrific location."

9.8 "98% liked the proximity to sightseeing."

9.9 "99% thought it was easy to get to the train station."
Service

8.3 "Great service."

9.3 "93% found the staff to be very friendly."

7.5 "75% said the reception staff was great."

7.9 "79% thought the service was very professional."
Room

7.1 "Nice rooms."

8.8 "88% thought the view was good."
Amenities

6.0 "Average amenities."

6.1 "61% thought the building was acceptable."
Comfort

5.9 "Average comfort."

5.7 "Beds were acceptable for 57%."

6.3 "Only 63% said rooms were big enough."

5.2 "For only 52%, the noise level was all right."
Breakfast

5.8 "Breakfast is mediocre."
Food

5.7 "Food is average."
WiFi

5.0 "Internet is average."
Value for money

4.7 "Value below average."