Overview

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Hotel St. Helene

508 Rue Chartres, New Orleans, LA 70130, United States
+1 504 523 6777

$168+

Overall guest ratings

7.9/10 Good
based on 469 reviews

Review highlights

  • 8.7
  • 8.5
  • 5.6
  • 5.1

Good to know

  • Pleasant hotel grounds

Nearby

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    About

    Located in French Quarter, this historic hotel is within a 5-minute walk of New Orleans Pharmacy Museum and Jackson Square. French Market and New Orleans Jazz Park are also within 15 minutes.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Concierge service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 517 reviews
    • 8.7 "Location is great."
      7.5 "75% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Very good internet connection."
      7.5 "75% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.3 "Good pool."
    • 6.2 "Vibe was decent."
    • 5.6 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      5.6 "Only 56% thought the shower was ok."
      6.7 "Only 67% said the rooms were modern."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 5.0 "Food is average."
    • 4.6 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
    • 3.8 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      4.6 "54% said rooms were small."
      3.0 "70% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      2.2 "78% criticized the small bathroom."
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    Overall rating

    8.1 Excellent
    based on 434 reviews
    • 8.7 "Location is great."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.4 "Good pool."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Vibe was decent."
    • 5.2 "Rooms are ok."
    • 5.0 "Average amenities."
      3.2 "68% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
    • 3.8 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      4.6 "54% said rooms were small."
      3.4 "66% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
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    Overall rating

    7.4 Good
    based on 31 reviews
    • 8.6 "Location is great."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 5.0 "Rooms are ok."

    Overall rating

    7.0 Good
    based on 25 reviews
    • 8.4 "Location is great."
    • 8.0 "Great service."
    • 5.2 "Rooms are ok."

    Overall rating

    8.3 Excellent
    based on 25 reviews
    • 8.9 "Location is great."
    • 8.2 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 5.0 "Rooms are ok."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews


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