Overview

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Holiday Inn Express New York City Times Square

343 West 39th Street, New York, NY 10018, United States
+1 212 239 1222

$255+

Overall guest ratings

7.8/10 Good
based on 3,025 reviews

Review highlights

  • 9.5
  • 8.5
  • 8.2
  • 3.0

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    This new New York City hotel boasts a great location close to Times Square. Located minutes from Times Square attractions, the Holiday Inn Express Times Square offers comfortable accommodations near New York’s biggest attractions. With Times Square and Broadway outside our door, you'll find it easy getting to and from your New York City destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel is Times Square and Broadway theatres. Other well known New York attractions such as the Empire State Building, Broadway and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your New York City meetings. Consider starting your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed Internet access. Let us host your New York City and Times Square Experience.

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    InterContinental

    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Storage available
    • Laundry facilities
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 3,025 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.2 "Very good internet connection."
      7.4 "74% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.8 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
    • 3.0 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      2.2 "For 78%, the lobby entrance was sub-standard."
      0.9 "91% criticized the plain hotel."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      2.2 "For 78%, the lobby entrance was sub-standard."
      1.1 "89% thought the facilities needed updating."
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    Overall rating

    7.9 Good
    based on 1,240 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "City centre within easy reach, said 96%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "Easily accessible by car, said 87%."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.4 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.3 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      7.0 "70% enjoyed the shower."
    • 6.1 "Breakfast is mediocre."
    • 2.8 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.6 Good
    based on 1,270 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      9.5 "City centre within easy reach, said 95%."
    • 8.5 "Very good internet connection."
      7.7 "77% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 6.8 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.7 "73% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      0.9 "Air conditioning was criticized by 91%."
      4.7 "53% criticized the small bathroom."
    • 3.7 "Not very comfortable."
      1.4 "86% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
      4.7 "53% criticized the small bathroom."
    • 2.9 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      2.2 "For 78%, the lobby entrance was sub-standard."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      2.2 "For 78%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.5 Good
    based on 121 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 4.2 "Not very comfortable."
      2.2 "78% said rooms were small."
    • 2.7 "Horrible vibe."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
    View all review categories

    Overall rating

    7.7 Good
    based on 393 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 8.5 "Very good internet connection."
      7.8 "78% said the wifi quality was great."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.3 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
    • 6.0 "Breakfast is mediocre."
    • 3.0 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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