Overview

The Jewel Facing Rockefeller Center

11 West 51st Street, New York, NY 10017, United States
+1 212 863 0550

$253+

Overall guest ratings

8.5/10 Excellent
based on 2,355 reviews

Review highlights

  • 9.8
  • 9.4
  • 9.0
  • 6.7

Good to know

  • Clean rooms
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Situated in New York's Broadway - Times Square neighborhood, this hotel is close to Museum of Television and Radio, Rockefeller Center, and Broadway. Area attractions also include Grand Central Terminal and Times Square.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    based on 2,355 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.4 "Internet works perfectly."
      9.9 "99% thought it was a great value."
      8.9 "89% said the wifi quality was great."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      10.0 "100% were impressed by the laundry service."
      7.2 "72% were happy with the room service."
    • 8.6 "Generally very clean."
      8.5 "85% said rooms were clean."
      9.2 "92% thought it was clean."
      7.0 "70% said the bathroom was clean."
    • 8.5 "Good value."
      9.9 "99% thought it was a great value."
    • 6.7 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 6.1 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      5.6 "For only 56%, the bathroom was ok."
      6.6 "Only 66% said the rooms were modern."
      5.5 "Only 55% thought the furniture was functional."
      5.8 "58% thought the bathroom was big enough."
    • 4.0 "Not very comfortable."
      3.3 "67% said rooms were small."
      4.2 "58% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
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    Overall rating

    8.7 Excellent
    based on 1,318 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 9.4 "Internet works perfectly."
      9.0 "90% said the wifi quality was great."
      9.9 "99% thought it was a great value."
    • 8.7 "Good value."
      9.9 "99% thought it was a great value."
    • 6.7 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      5.4 "For only 54%, the bathroom was ok."
      5.7 "Only 57% thought the furniture was functional."
      7.0 "70% said the bathroom was clean."
      5.2 "52% thought the bathroom was big enough."
    • 3.4 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.1 "59% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
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    Overall rating

    8.5 Excellent
    based on 400 reviews
    • 9.9 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.2 "Good value."
    • 6.7 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.8 "58% thought the bathroom was big enough."
    • 3.6 "Not very comfortable."
      3.1 "69% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      3.9 "61% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."

    Overall rating

    8.5 Excellent
    based on 329 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 8.8 "Good value."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.5 "Generally very clean."
      8.4 "84% said rooms were clean."
    • 6.4 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      6.6 "Only 66% said the rooms were modern."
    • 4.0 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      3.8 "62% said rooms were small."
      3.9 "61% thought it was too noisy."

    Overall rating

    8.4 Excellent
    based on 306 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.4 "Internet works perfectly."
      9.1 "91% said the wifi quality was great."
      9.7 "97% thought it was a great value."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.5 "Generally very clean."
      8.3 "83% said rooms were clean."
      9.3 "93% thought it was clean."
    • 8.4 "Good value."
      9.7 "97% thought it was a great value."
    • 6.4 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      6.7 "Only 67% said the rooms were modern."
      5.1 "Only 51% thought the shower was ok."
    • 4.1 "Not very comfortable."
      3.3 "67% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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