Overview

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Universal Inn and Suites

6000 Stanley Avenue, Niagara Falls, ON L2G 3Y1, Canada
+1 905 358 6243

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+1 905 358 6243

Overall guest ratings

6.1/10 Good
based on 169 reviews

Review highlights

  • 9.3
  • 7.7
  • 3.9
  • 3.9

Nearby

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    About

    With a stay at Universal Inn and Suites in Niagara Falls, you'll be minutes from IMAX Theatre Niagara Falls and Skylon Tower. This hotel is close to Horseshoe Falls and Bridal Veil Falls.

    Rooms

    Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, as well as phones with free local calls.

    Amenities

    Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.

    Business, Other Amenities

    Featured amenities include multilingual staff and luggage storage. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Air-conditioned
    • Concierge service
    • Outdoor pool
    • Pets not allowed
    • Storage available
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    6.1 Good
    based on 169 reviews
    • 9.3 "Terrific location."
      8.9 "Great parking, according to 89%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "High comfort."
      8.3 "83% said the beds were comfortable."
      10.0 "100% thought rooms were spacious."
    • 6.1 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 3.9 "Not very clean."
      3.5 "65% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 3.9 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
      1.3 "87% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
      0.0 "100% said the bathroom was dirty."
      0.0 "100% were unsatisfied with the kitchenette."
    • 2.3 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
    • 1.8 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
    • 0.0 "Horrible pool."
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    Overall rating

    6.3 Good
    based on 37 reviews
    • 5.7 "Service is ok."
    • 3.9 "Rooms are not good."

    Overall rating

    6.1 Good
    based on 131 reviews
    • 9.4 "Terrific location."
    • 7.7 "High comfort."
    • 6.1 "Service is ok."
    • 3.8 "Rooms are not good."
      3.6 "64% said rooms were dirty."
    • 3.8 "Not very clean."
      3.6 "64% said rooms were dirty."
    data provided by TrustYou

    Recent reviews

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