Recent reviews
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6.4
Pros: I like that you walk out and pick which ever vehicle you want in your price range
Cons: Pretty much do everything yourself.
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8.8
Alamo Rental at West Palm Beach
Pros: ended up with good size SUV Dodge Journey. Car clean fairly new and ran well. Pretty convenient shuttle, airport has counter for signing in, shuttle to get car short ride, staff at pickup were extra courteous and helpful. Smooth process there to get on our way.
Cons: Usual stuff about insurance, want $30 a day for full coverage. Threat about loss of use charge $500? All declined. At first couldn't find record of payment, but did eventually. Extra charge showed up on card pending but dropped of in a few days.
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10.0
Two thumbs up.
Pros: No lines. No waiting. Great value
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6.0
Pros: Good service and pick of minivans.
Cons: You cannot pay for the gas that you use. I had to pay for a full tank of gas and didn't even use half of it. They should bill for quarters of a tank. Not happy.
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8.0
Pros: Good
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10.0
Excellent customer service
Pros: The people were very friendly and helpful. Returning the vehicle was swift. Would absolutely recommend to other people. Also, I arrived early and my normal rental was getting washed but offered a Jeep Wrangler if I wanted to leave right away which I did. A different vehicle but enjoyed it nonetheless.
Cons: The Jeep Wrangler has poor visibility out of the rear view mirror. Other than that, no problems.
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10.0
Pros: Fast , efficient, good value, pleasant customer service agents
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10.0
Great car and price and service
Pros: New car
Cons: 0
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9.6
Excellent Service and Vehicle.
Pros: Fast--no lines, no waiting at pick-up and drop off. Timely shuttle service. Overall, excellent customer service.
Cons: All the rental car services were ridiculously expensive when I booked a month in advance for my last trip...so this is not a reflection on Alamo. They actually had the best price.
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8.4
2nd set of keys
Pros: Ease of making reservation. Quick pick up. Received free upgrade. Price. Location by the airport and hotel.
Cons: We were given 2 keys, but when we returned the car we were not asked for both of them. We returned to Chicago with the second key. To prevent getting charged for second key, I had to fedex overnight and it cost me $44. I think Alamo should be partially responsible. Also, when we picked up the car, the women at the desk gave me a lecture with a bit of attitude about purchasing Alamo insurance when I already purchased insurance when I reserved the car online through Allianz.
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10.0
Good
Pros: Fast and easy
Cons: Waiting area
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10.0
Pros: Service was good and we had no problems
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8.8
Alamo Rental at West Palm Beach
Pros: ended up with good size SUV Dodge Journey. Car clean fairly new and ran well. Pretty convenient shuttle, airport has counter for signing in, shuttle to get car short ride, staff at pickup were extra courteous and helpful. Smooth process there to get on our way.
Cons: Usual stuff about insurance, want $30 a day for full coverage. Threat about loss of use charge $500? All declined. At first couldn't find record of payment, but did eventually. Extra charge showed up on card pending but dropped of in a few days.
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10.0
Two thumbs up.
Pros: No lines. No waiting. Great value
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10.0
Excellent customer service
Pros: The people were very friendly and helpful. Returning the vehicle was swift. Would absolutely recommend to other people. Also, I arrived early and my normal rental was getting washed but offered a Jeep Wrangler if I wanted to leave right away which I did. A different vehicle but enjoyed it nonetheless.
Cons: The Jeep Wrangler has poor visibility out of the rear view mirror. Other than that, no problems.
review from -
10.0
Pros: Fast , efficient, good value, pleasant customer service agents
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10.0
Great car and price and service
Pros: New car
Cons: 0
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9.6
Excellent Service and Vehicle.
Pros: Fast--no lines, no waiting at pick-up and drop off. Timely shuttle service. Overall, excellent customer service.
Cons: All the rental car services were ridiculously expensive when I booked a month in advance for my last trip...so this is not a reflection on Alamo. They actually had the best price.
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10.0
Good
Pros: Fast and easy
Cons: Waiting area
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10.0
Pros: Service was good and we had no problems
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8.0
Pros: Good
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8.4
2nd set of keys
Pros: Ease of making reservation. Quick pick up. Received free upgrade. Price. Location by the airport and hotel.
Cons: We were given 2 keys, but when we returned the car we were not asked for both of them. We returned to Chicago with the second key. To prevent getting charged for second key, I had to fedex overnight and it cost me $44. I think Alamo should be partially responsible. Also, when we picked up the car, the women at the desk gave me a lecture with a bit of attitude about purchasing Alamo insurance when I already purchased insurance when I reserved the car online through Allianz.
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6.4
Pros: I like that you walk out and pick which ever vehicle you want in your price range
Cons: Pretty much do everything yourself.
review from -
6.0
Pros: Good service and pick of minivans.
Cons: You cannot pay for the gas that you use. I had to pay for a full tank of gas and didn't even use half of it. They should bill for quarters of a tank. Not happy.
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