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One location in Penzing
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Reviews
2.0 Poor
Sept 2022
10.0 Wonderful
Feb 2020
Pros:
Staff was readily available and I was provided with a wonderful new car. They stuck to the price they had listen on their website.Cons:
They charge a hefty "kaution" which makes you pay an extra 100 euros that is returned after the service is finished and the car is returned.10.0 Wonderful
Feb 2020
Pros:
Drop off was super easy, fast2.0 Poor
Dec 2018
Cons:
they didnt have a car for us, although the fact that we had a reservation. they told us things like "it's not your fault", "what do you want me to do". they told us to call the customer service for finding a solution but the customer service told us that we need to speak with the people in the store. because we already booked hotels in different places we had to find a car, a day after christmas day when all the companies are almost fully booked. it took us 4 hours until we found one, in a different company of course. don't order Budget/Avis (they work together) if you want agood experience.7.6 Good
Aug 2018
Cons:
Very difficult to find. Used an Uber to get there. It is in a parking garage, so there is no street address6.0 Okay
July 2017
Cons:
We had to wait about an hour in lineOne location in Penzing
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Reviews
4.0 Mediocre
June 2022
7.6 Good
Sept 2019
Pros:
staff was professionalCons:
1/ to allow the car be driven to romania. or at least warn clearly about it at booking time. 2/ for booking system to be more upfront about insurance costs2.0 Poor
Feb 2019
Cons:
we couldent even take the car because non of our credit card went through. even though all of them worked perfectly fine during our stay in Vienna. the receptionist didnt even try to swipe it or change the machine even when we asked her to. worst experience we ever had with car rental company6.8 Okay
June 2017
Pros:
The car was easy to drive and clean. Drop-off crew was friendly. Great gas mileage on the car.Cons:
We paid for a GPS system which we couldn't use due to the language setting not functioning properly. We adjusted the language setting to English, but it continued to be in German and we couldn't understand or use the system. It caused a LOT of stress and problems for us, and when we told SIXT about the issue upon arriving to drop off the car, they didn't care at all. We paid for a feature we couldn't use by no fault of our own and I was disappointed in their lack of attention to our concerns and frustration. I am also disappointed in the fact that I bought the suggested insurance on the SIXT website only to be told that it didn't really provide any "real" coverage according to our customer service representative and she really insisted that we had no coverage all and needed to purchase this other insurance in addition to the one we already had. Why not offer this "real" or "all inclusive" insurance on the website when you're confirming the rental of the car instead of at the rental shop? It was a dubious move on their part and I was extremely frustrated that I implemented all suggestions prior to pick up, and then when it came time to get the car, suddenly it just wasn't enough coverage. Very questionable, but you're in a vulnerable position at that point...what can you really do?2.0 Poor
June 2023
4.0 Mediocre
May 2022
One location in Penzing
One location in Penzing
One location in Penzing
One location in Penzing
2 locations in Penzing
2 locations in Penzing
Yes. Based on our information, WHEEGO in Donaustadt is the cheapest car hire location in Vienna. It is located at Vienna International Airport, Schwechat.
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